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Aptive Pest Control - Saint Louis Reviews 151

TrustScore 4.5 out of 5

4.4

2347 Weldon Parkway, 63146 St Louis, MO, US


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Rated 5 out of 5 stars

I’ve been an Aptive customer for many years and have always been happy with the results - no pest issues. The technicians are very polite and always happy to address any special needs I have presented... See more

Company replied

Rated 3 out of 5 stars

I have been a customer for close to a year now but the last couple of times they were scheduled to service my property, no one has showed up. I called in and was given another time for them to come so... See more

Company replied

Rated 5 out of 5 stars

Rodrick with Aptive did a great job. He was communicative, professional, and very thorough throughout the service. He explained what he was treating and took time to target problem areas around the ho... See more

Company replied

Rated 5 out of 5 stars

Our tech Marvin was very friendly and respectful. He did a thorough job and I love the communication and pictures they provide as well of their work outside.

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Saint Louis

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 2347 Weldon Parkway, 63146, St Louis, MO, United States

  • 13147893169
Promotion box for Aptive Pest Control - Saint Louis

We overthink pests so you don't have to.

Smarter pest control starts here.

4.4

Excellent

TrustScore 4.5 out of 5

151 reviews

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Rated 5 out of 5 stars

Great technicians!

The technician always asks if there are any specific areas that need to be taken care of.

June 2, 2026
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Reply from Aptive Pest Control - Saint Louis

Thank you for sharing your experience with us! We're glad to hear that our service professional took the time to ask about any specific areas of concern before beginning treatment. That level of communication helps ensure your pest concerns are addressed and that the service is tailored to your needs.

We appreciate your feedback and are grateful for the opportunity to help protect your home with our service here at Aptive!

-Alexis, Aptive Care Team

Rated 3 out of 5 stars

Recently Dissatisfied

I have been a customer for close to a year now but the last couple of times they were scheduled to service my property, no one has showed up. I called in and was given another time for them to come so we will see if they show up. The young lady that I spoke to was friendly and polite and she was able to schedule a new time soon then they were planning to come.

June 2, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi James,

Thank you for taking the time to share your experience and for being an Aptive customer over the past year. We’re sorry to hear about the missed service visits, that’s not the consistency we aim to provide, and we understand how frustrating that must have been.

At Aptive, our goal is for you to feel confident that everything is handled reliably and on schedule, so it’s good to hear our customer service agent was able to assist you promptly and get a new appointment set. We appreciate your patience and your feedback, as it helps us improve.

Please don’t hesitate to reach out if anything else comes up, we want to make sure your upcoming service is fully handled and completed as expected.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

The Products and Services Work!

I’ve been an Aptive customer for many years and have always been happy with the results - no pest issues. The technicians are very polite and always happy to address any special needs I have presented to them.

June 2, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi Jim,

Thank you for being a long-time Aptive customer and for sharing such thoughtful feedback. We’re glad to hear you’ve consistently had strong results and that our service professionals have been polite and attentive to your needs over the years.

At Aptive, our goal is to make sure your home feels like it’s fully handled so you can stay focused on what matters most. We truly appreciate your continued trust and loyalty, and we’re grateful to have you as part of the Aptive community.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Saint Louis

Hi Thomas,

Thank you for your feedback, we’re glad to hear you had a very good experience overall with Aptive.

At Aptive, our goal is to make sure everything is handled smoothly from service to communication, so we appreciate you sharing that it could be easier. We truly appreciate you choosing Aptive and taking the time to let us know how we can continue improving your experience moving forward.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

David did a great job

David did a great job. Explained everything. Very courteous and professional.

May 26, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi Annette,

Thank you for sharing your experience! We're so glad to hear that David took the time to explain everything clearly and provided the courteous, professional service you deserve.

At Aptive, we believe great service is about more than just getting the job done, it's about making sure you feel informed and confident that everything is handled. Thank you for choosing Aptive and for recognizing David's hard work. We appreciate you being a part of Aptive!

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Our tech Marvin was very friendly and…

Our tech Marvin was very friendly and respectful. He did a thorough job and I love the communication and pictures they provide as well of their work outside.

May 29, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi Cheri,

Thank you for sharing this! We’re so glad to hear Marvin provided friendly and respectful service, and that you appreciated the thorough work along with the communication and photo updates.

At Aptive, we aim to make every visit feel seamless and transparent, with everything handled with care from the service itself to the updates you receive afterward so you always know what was done around your home. We truly appreciate you choosing Aptive and are grateful to have you as part of the Aptive family.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Review

I always appreciate that they let me know when they are on the way. They are also extremely thorough in treating the outside of my home. My technician was very professional and courteous.

May 22, 2026
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Reply from Aptive Pest Control - Saint Louis

We're grateful you took the time to share this experience with us, Laurie! It's wonderful to hear that the communication before arrival has been helpful and that our service professional provided such thorough treatment around your home. Professionalism, courtesy, and attention to detail truly make a difference, and we appreciate your kind words. Thanks for being the best part of Aptive!

-Alexis, Aptive Care Team

Rated 2 out of 5 stars

Service not what I was originally sold

The young lady was very sweet. However she told me you dont treat for. Very small insect that is Im my bathroom sinks. She told me my package doesn’t include treament for mosquitoes. Then I saw her getting in the vehicle. I texted her and asked if she was going to treat the interior. Her response was “I didn’t know you wanted it done.”
All of the above have been done previously.

May 16, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi Pam,

Thank you for taking the time to share this, and I’m glad to hear our service professional was kind during your visit. I’m sorry for the confusion around what was included and the lack of clarity regarding the interior service.

At Aptive, we aim for every visit to be clearly communicated and fully handled so expectations are aligned. We’d appreciate the chance to review your account and get this properly handled. Please reach out to socialmedia@goaptive.com directly so we can look into this and help make it right.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Good service!

Good service!

May 22, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi Scott,

Thank you for sharing this and for choosing Aptive. We’re glad to hear you received good service from our team.

That’s exactly what we aim for at Aptive, making sure every visit is handled with care, consistency, and professionalism so you can feel confident in the service you’re getting. We appreciate your feedback!

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

David was careful to listen to my needs…

David was careful to listen to my needs and took time to cover all I requested.

May 18, 2026
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Reply from Aptive Pest Control - Saint Louis

It's great to hear that David took the time to listen to your needs and carefully handle everything you requested during the treatment, Peggy! Our team values being attentive and thorough to make sure each service meets expectations. We truly appreciate you being a part of Aptive and look forward to protecting your home from unwanted pests for years to come!

-Alexis, Aptive Care Team

Rated 5 out of 5 stars

My technician always gives me excellent…

My technician always gives me excellent service

May 15, 2026
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Reply from Aptive Pest Control - Saint Louis

Thank you for taking the time to share this with us, Jack! We’re happy to hear your service professional continues to meet your expectations with excellent, reliable service. Our team takes pride in being consistent and thorough every time we're at your home, and we're so glad your concerns have been handled with the care you deserve. We truly appreciate you being a part of Aptive and look forward to protecting your home from pests for years to come!

-Alexis, Aptive Care Team

Rated 5 out of 5 stars

Totally Satisfied

Polite, efficient, and well informed us of all that he did.

May 12, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi Charles,

Thank you for sharing this! We’re glad to hear your Aptive service professional was polite, efficient, and took the time to keep you informed about the work performed. Clear communication and quality service are exactly what we aim to deliver on every visit.

At Aptive, we believe peace of mind comes from knowing your home is in good hands and everything has been properly handled from start to finish. We truly appreciate you choosing Aptive and trusting us with your home care needs!

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Technicians do an A+job

Technicians do an A+job. Customer service stinks!

May 10, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi Sandra,

Thank you for sharing your honest feedback. We’re very glad to hear that our service professionals have delivered A+ service and taken great care of your home, but it’s disappointing to hear that your experience with customer service did not meet the same standard. At Aptive, we want every part of your experience to feel professional, responsive, and well handled, and it’s clear we missed the mark there. We truly appreciate you bringing this to our attention and for continuing to trust our team with your pest control needs.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Aptive confirms the appt several days…

Aptive confirms the appt several days ahead. They call ahead before showing up on the appt day. They confirm what they’ll do and ask if I have questions before they get there. The pictures they take and send to me are a nice record of work. He was so polite. Glad to be using the Aptive service.

May 8, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi Robin,

Thank you for sharing such thoughtful feedback and for choosing Aptive! We’re really glad to hear the appointment reminders, arrival calls, and pre-service communication have made the process smooth and clear for you. It’s also great to know the photos and updates provide a helpful record of the work completed, and that your service professional was polite throughout the visit.

At Aptive, we aim to keep everything handled from start to finish so you always feel informed, comfortable, and confident in the service you’re receiving. We truly appreciate your trust and are grateful to have you with us!

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Rodrick with Aptive did a great job

Rodrick with Aptive did a great job. He was communicative, professional, and very thorough throughout the service. He explained what he was treating and took time to target problem areas around the home, including where pests live and enter. I appreciated the updates, photos, and attention to detail. He was friendly, respectful, and made the whole process easy. Highly recommend!

May 7, 2026
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Reply from Aptive Pest Control - Saint Louis

Thank you so much for taking the time to share your wonderful experience with us, Kelsey! We're really happy that Rodrick provided you with such exceptional service. We strive to ensure that every aspect of our service is handled with the utmost professionalism and care, and it’s gratifying to know that Rodrick exemplified this during his visit.

Your feedback highlights the core values we hold dear. Communication, thoroughness, and respect. We are delighted that his attention to detail and dedication made the process seamless for you. Your recommendation means the world to us and reinforces our commitment to delivering top-notch service.

Should you need any further assistance, rest assured, we've got this handled. Thank you once again for choosing Aptive!

-Alexis, Aptive Care Team

Rated 5 out of 5 stars

Got the most spots out of any…

Got the most spots out of any technician and filled mouse traps.

April 28, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi Bryan,

We really appreciate you taking the time to share this. At Aptive, we know how important it is to feel confident that every key area is being addressed, so it’s great to hear your service professional was thorough in treating multiple spots and took care of the mouse traps as well. That level of attention to detail is exactly what we strive for.

Thanks for choosing Aptive, we’ve got this handled and we’re glad to be taking care of your home.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

We've always had great service from…

We've always had great service from Aptive and the technicians also have been very courteous.

May 5, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi there,

Thank you for taking the time to share this. We’re really glad to hear you’ve consistently had great service from Aptive and that our service professionals have been courteous during each visit. That kind of ongoing trust means a lot to us, and it’s exactly what we strive to deliver every time we’re at your home. It also reflects what we mean when we say we’ve got this handled, making sure you can count on respectful, reliable service visit after visit.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Timely notice given

Timely notice given, special requests observed, left with a good feeling, all in all one of the most pleasant experiences with this sometimes irritating company

April 23, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi Tom,

It’s great to hear that the timely notice, attention to your special requests, and overall service helped leave you with a positive experience. We also appreciate your honesty, and we hear you on the frustrations you’ve had in the past.

At Aptive, our goal is to make sure things are handled in a way that feels clear, respectful, and consistent, especially when it comes to the details that matter most to you. Thank you for choosing Aptive and giving us the opportunity to improve your experience, we truly appreciate you being part of our community.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Saint Louis

It's wonderful to hear that you've been happy with the service and that everything was completed promptly, Willebrodus. It’s great to know the work met your expectations. We appreciate you taking a moment to share your feedback, and we’re grateful you've chosen Aptive to handle your pest control needs!

-Alexis, Aptive Care Team

Rated 3 out of 5 stars

Aptive employees always do a good job…

Aptive employees always do a good job of servicing my house and yard. I usually give them 5 stars. This last time, three Aptive reps showed up at my house. Usually only one person does the job. I specifically ask for help with carpenter bees. I received no feedback. So I guess the answer will be the evidence I experience.

April 17, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi Hope,

Thank you for taking the time to share this, and for being a long-time 5-star supporter of Aptive, we really appreciate it. I’m glad to hear our team has consistently done a good job, but I’m sorry this recent visit felt different, especially with multiple reps and not getting clear feedback on your carpenter bee concerns.

That’s not the experience we aim for. At Aptive, we want every visit to be handled with clarity and consistency so you feel fully informed and taken care of.

We appreciate you choosing Aptive, and we’ve got this handled as we work to make sure your concerns are properly addressed moving forward.

-Jasmine

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