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Aptive Pest Control - Saint Louis Reviews 

159
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TrustScore 4.5 out of 5

4.3

2347 Weldon Parkway, 63146 St Louis, MO, US

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Rated 5 out of 5 stars

The technician, Marvin. He came to the door, after sending a text message letting me know he was on his way, and personally asked if we had seen an improvement since the last service and is there were... See more

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Rated 5 out of 5 stars

Johnny understood my problem with Brown Recluse spiders and ants. He used the best solutions possible and did a thorough job inside and out. Highly recommend this young man's work. He is certainly an... See more

Company replied

Rated 5 out of 5 stars

We have termite control stations around our property. The previous owner had some termite activity that had been repaired. When they left the termite stations were removed. I thought that maybe the... See more

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Rated 3 out of 5 stars

Great customer service. I don’t feel thier materials work, though. We have ants all over the front and back yard, which I have said here problems from day one, but I continue to find new ant cooonie... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Saint Louis

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 2347 Weldon Parkway, 63146, St Louis, MO, United States

  • 13147893169
Promotion box for Aptive Pest Control - Saint Louis

We overthink pests so you don't have to.

Smarter pest control starts here.

4.3

Excellent

TrustScore 4.5 out of 5

159 reviews

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4.3

All reviews

(159)

19,285 reviews in the last 12 months

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Rated 1 out of 5 stars

The first appointment was a no show

The first appointment was a no show. We were told 2 times he was on his way and by 7:30 he was still a no show. They rescheduled us for the following day to be the first appointment. The guy didnt show up until 3 pm. Since July they have only showed up 3 times. They have no showed multiple appointments. We have been lied to about everything since the day we signed up. We will not be renewing our contract and can’t wait for this contract to end. I do not recommend this company to anyone.

March 14, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi Rob,

Thank you for taking the time to share your feedback. We hear you, and it’s clear that your experience with Aptive has fallen far short of the standard we aim to provide. Repeated no-shows and miscommunication are not how we want our customers to feel, and we sincerely apologize for the frustration this has caused.

At Aptive, our goal is to make sure every service is handled reliably, professionally, and with transparency. Your experience indicates that we did not meet that goal, and we would like the opportunity to review your account and address these issues directly. Please reach out to us at socialmedia@goaptive.com so we can discuss this further.

We appreciate you giving Aptive a chance and hope we can learn from this to ensure every customer’s experience is properly handled.

-Jasmine

Rated 5 out of 5 stars

Great product and service

DeAnte did an excellent job treating my property for bugs. He also inspected my property for any recent bug and rodent activity. Havin this company for awhile now I no longer have any issues with insects around my property.

March 19, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi Kathy,

Thank you for taking the time to share this, we love hearing about experiences like yours!

DeAnte will be glad to know his thorough service and attention to detail made a difference, especially with both treatment and inspection. It’s even better to hear that after being with Aptive for a while, you’re no longer dealing with insect issues, that’s exactly what we aim for.

We truly appreciate you continuing to trust Aptive with your home. We’ve got it handled.

-Jasmine

Rated 5 out of 5 stars

Attention to detail

The service is convenient, excellent value for money, and all the technicians are knowledgeable, professional, and pay a lot of attention to detail.

March 19, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi Saad,

We’re thrilled to hear you’ve had a positive experience with our team. At Aptive, we take pride in making sure every pest concern is handled with care, professionalism, and attention to detail so you get convenient service and the best value. Thank you for trusting us, we’re always here to make sure any future needs are handled just as thoroughly.

-Jasmine

Rated 5 out of 5 stars

Professional and thorough.

Professional and thorough.

March 1, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi there,

Thank you for your feedback! We’re glad to hear our service professional was both professional and thorough, that’s exactly the standard we aim to have handled at Aptive.

We appreciate you choosing Aptive and being part of our neighborhood. If there’s ever anything more we can do, you can count on us, we’ve got this handled.

-Jasmine

Rated 4 out of 5 stars

I guess the technician did a good job

I guess the technician did a good job. She didn’t seem overly friendly but I suppose she did everything.

March 18, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi Lisa,

Thank you for your honest feedback, we really appreciate you sharing this with us. It’s great to hear the service itself was handled well, but we also want every interaction to feel welcoming and positive, not just completed.

At Aptive, we aim to deliver both quality service and a friendly experience, and it sounds like we may have missed that mark during your visit. We’ll be sure to share this with our team so we can continue improving how we show up for our customers.

If there’s ever anything more we can do to make your experience better, please don’t hesitate to reach out to us at socialmedia@goaptive.com, we’ve got this handled.

-Jasmine

Rated 5 out of 5 stars

Spencer was very professional and thorough…

Spencer was very professional and thorough. He asked if I had any concerns ahead of time and gave a special focus on the areas I had told him about. He was very respectful of our home when he didn’t inside spraying. I liked that he followed up with a text of all that we discussed and the work he did at the house sending along a few pics.

March 5, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi there,

Thank you for sharing your experience! We’re thrilled to hear that Spencer was professional, thorough, and attentive to your concerns, while showing respect for your home. It’s great to know that his follow-up with a text and photos helped keep you informed about the work completed. At Aptive, we take pride in providing effective pest control combined with clear communication and a thoughtful customer experience, and we truly appreciate you being part of the Aptive neighborhood.

-Jasmine

Rated 5 out of 5 stars

I’ve written about this before

I’ve written about this before. The tech that came is fantastic, and goes above and beyond. I request him every time. It’s the company policies, communication, and inconsistencies that I’ve had a huge problem with. So much that I was thinking about switching companies.

March 3, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi Scott,

Thank you for sharing your feedback. We’re glad to hear that your service professional consistently goes above and beyond, and having someone you trust and request each visit is exactly the kind of experience we hope to provide.

At Aptive, we also take your concerns about communication, policies, and consistency very seriously. We want every aspect of your service to feel seamless and reliable, and your feedback helps us identify where we can improve. Please reach out to us at socialmedia@goaptive.com so we can review your account and work toward resolving these concerns, ensuring your experience matches the high standard you’ve come to expect from your service professional.

We truly appreciate you choosing Aptive and for being part of the neighborhood we serve.

-Jasmine

Rated 5 out of 5 stars

Never a disappointment!

Christy is usually our tech & she does a wonderful job! She explains everything she plans to do & at the end of her visit, she verifies with explanation & pictures all that she has done. We have never been dissatisfied with any of the tech's who have been to our home.

March 3, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi Tom,

Thank you for sharing your feedback! We’re thrilled to hear that Christy consistently provides thorough, professional service and takes the time to explain her work and provide photos for your peace of mind. At Aptive, we take pride in having knowledgeable service professionals who communicate clearly and deliver consistent results. It’s wonderful to know that all of our team members who have visited your home have met your expectations, and we truly appreciate you choosing Aptive to protect your home.

-Jasmine

Rated 5 out of 5 stars

Excellent service.

March 1, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi Tom,

Thank you so much for taking the time to share your experience! We’re thrilled to hear that you’re happy with the service you received. At Aptive, we pride ourselves on providing professional, reliable, and thorough pest control, and it’s wonderful to know our efforts are making a difference.

We truly appreciate your trust in Aptive and look forward to continuing to keep your home protected.

-Jasmine

Rated 5 out of 5 stars

Aptive is excellent!

Aptive is an excellent pest control service. They are always timely, and the communication is fantastic! The technician was informative and very knowledgeable about the service.Since we have been using Aptive, we have had absolutely no issues with crawling and flying pests. I would highly recommend them!

February 28, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi there,

Thank you for sharing such a detailed and positive review! We’re thrilled to hear that our team has been timely, communicative, and knowledgeable, and that our service has kept your home free from crawling and flying pests.

At Aptive, we take pride in providing thorough, proactive pest control while keeping our customers informed and confident in their treatment plans. Your recommendation means a lot to us, and we truly appreciate your trust in Aptive to protect your home.

-Jasmine

Rated 1 out of 5 stars

Poor customer service

Poor customer service. They did pest control in the snow? I never saw them.

February 28, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi Bill,

Thank you for sharing your experience with us. I completely understand your frustration with not seeing a service professional at your home, and I’m sorry for the inconvenience this has caused. At Aptive, we strive to provide reliable and effective service, no matter the weather, and it’s clear we fell short in your case.

We’d like the opportunity to make this right. If you’re willing, please reach out to us directly at socialmedia@goaptive.com so we can review your account, ensure your treatments are properly scheduled, and address any concerns you have. Your feedback is important to us, and we’re committed to providing the quality service and peace of mind that Aptive is known for.

Thank you again for letting us know, and for giving us the chance to improve your experience.

-Jasmine

Rated 5 out of 5 stars

Your employee was professional friendly…

Your employee was professional friendly and helpful.

February 20, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi Jim,

Thank you for sharing your experience! We’re thrilled to hear that our service professional was professional, friendly, and helpful. At Aptive, we take pride in providing courteous, knowledgeable, and reliable service so our customers feel confident and supported.

We truly appreciate your trust in Aptive and look forward to continuing to provide high-quality pest control for your home.

-Jasmine

Rated 5 out of 5 stars

Great technical, positive representatives

Nevaeh, was very professional, timely, and communicative. She let me know she was coming within the 1/2 hour. She greeted me, when I was outside, with just a positivity about her. Nevaeh provided a good summary of what she did on behalf off Aptive!

February 13, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi Monique,

Thank you for sharing your experience! We’re thrilled to hear that Nevaeh provided professional, timely, and communicative service with such a positive attitude. At Aptive, we take pride in having service professionals who not only deliver thorough care but also make every interaction a pleasant and informative experience.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home and yard protected.

-Jasmine

Rated 4 out of 5 stars

They communicated via email when they…

They communicated via email when they were arriving. The day of, the tech texted me also. Upon arrival technician listed to my needs and did an awesome job.

February 6, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi there,

Thank you so much for sharing your experience! We’re thrilled to hear that our team communicated clearly and listened closely to your needs. It’s wonderful to know that your service professional was able to provide the thorough and attentive care we strive for at Aptive.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home and yard protected.

-Jasmine

Rated 5 out of 5 stars

Affordable & friendly pest service

Friendly service & thorough pest control, indoors and outdoors. Yay bug-free!

February 12, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi Ed,

Thank you for sharing your experience! We’re thrilled to hear that our team provided friendly, thorough service both inside and outside your home. It’s wonderful to know you’re enjoying a protected and comfortable environment.

At Aptive, delivering effective, reliable pest control with a friendly approach is exactly what we strive for. We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Rated 5 out of 5 stars

I have requested afternoon appointments…

I have requested afternoon appointments since I am not available during the morning. If I am not able to unlock the gated part of my house, the technician cannot service the rear area of my house. The tech came around 11 a.m. and he could not service the rear area of my house.

February 5, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi Angela,

Thank you for sharing your experience with us, and for continuing to choose Aptive. We understand how important it is for your service to be scheduled during the afternoon so you can provide access to the gated area, and we can see how this visit falling in the late morning would be frustrating.

Your time and specific service needs matter, and this isn’t the level of coordination we aim to provide. Our team is always working to honor requested time frames whenever possible, and your feedback helps us improve communication and scheduling moving forward.

We truly appreciate you being part of the Aptive family and the opportunity to continue working toward a smoother, more convenient service experience for you.

-Jasmine

Rated 5 out of 5 stars

They are always thorough & friendly

They always show up on time very informative and all of their technicians seem to be knowledgeable and friendly and are able to answer any and all of your questions! I definitely recommend them

January 20, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi Deb,

Thank you for taking the time to share your experience with Aptive. We’re thrilled to hear our service professionals are consistently on time, knowledgeable, and friendly, and that they take the time to answer all of your questions. Providing reliable service and clear communication is what we strive for on every visit. We truly appreciate your recommendation and for being part of the Aptive neighborhood, and we look forward to continuing to care for your home.

-Jasmine

Rated 5 out of 5 stars

The Aptive employee sprayed where I…

The Aptive employee sprayed where I asked to have done.

November 8, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi there,

Thank you for sharing your experience with Aptive. We’re glad to hear our service professional addressed the areas you requested and provided the service you needed. Listening to our customers and tailoring our work to meet your needs is very important to us. We truly appreciate you choosing Aptive and for being part of the Aptive neighborhood, and we look forward to continuing to care for your home.

-Jasmine

Rated 5 out of 5 stars

Well done.

Thorough job well done. Courteous service.

January 22, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi Edmund,

Thank you for taking the time to share your feedback. We’re glad to hear that your service was thorough and handled courteously. Providing attentive, professional service is what we strive for at Aptive, and it’s wonderful to know our team delivered that experience for you.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.

-Jasmine

Rated 5 out of 5 stars

The pest control tech contacted me…

The pest control tech contacted me before arriving at my house asking about any areas of concern. After treatment, he sent me photos of areas treated, which is appreciated since I was not able to be home. I wish when Aptive sent a text with the date for treatment, there would be an option to reschedule to a date that I could be home for the treatment; so my back deck and sliding door could be treated. Deck not accessible from the outside.

January 14, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi Bruce,

Thank you for sharing your experience! We’re glad to hear that your Aptive service professional reached out before the visit and provided photos afterward, as clear communication and thorough service are very important to us. We understand how important it is to have flexibility in scheduling, especially when certain areas of your home, like your back deck, need access. We’d appreciate the opportunity to review your account and work with you to find a time that ensures all areas can be treated properly. Please feel free to reach out to us directly so we can assist. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly value your feedback and your trust.

-Jasmine

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