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Aptive Pest Control - Saint LouisReviews 

152
TrustScore 4.5 out of 5

4.4

2347 Weldon Parkway, 63146 St Louis, MO, US


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Rated 5 out of 5 stars

Thank you for coming out so quickly and immediately starting the extermination process to eliminate these pesky creatures. Your prompt help is truly appreciated, and I am grateful for your assistance... See more

Company replied

Rated 5 out of 5 stars

Rodrick with Aptive did a great job. He was communicative, professional, and very thorough throughout the service. He explained what he was treating and took time to target problem areas around the ho... See more

Company replied

Rated 3 out of 5 stars

I have been a customer for close to a year now but the last couple of times they were scheduled to service my property, no one has showed up. I called in and was given another time for them to come so... See more

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Rated 3 out of 5 stars

Great customer service. I don’t feel thier materials work, though. We have ants all over the front and back yard, which I have said here problems from day one, but I continue to find new ant cooonie... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Saint Louis

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 2347 Weldon Parkway, 63146, St Louis, MO, United States

  • 13147893169
Promotion box for Aptive Pest Control - Saint Louis

We overthink pests so you don't have to.

Smarter pest control starts here.

4.4

Excellent

TrustScore 4.5 out of 5

152 reviews

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4.4

All reviews

(152)

27,729 reviews in the last 12 months

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Rated 5 out of 5 stars

Never a disappointment!

Christy is usually our tech & she does a wonderful job! She explains everything she plans to do & at the end of her visit, she verifies with explanation & pictures all that she has done. We have never been dissatisfied with any of the tech's who have been to our home.

March 3, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi Tom,

Thank you for sharing your feedback! We’re thrilled to hear that Christy consistently provides thorough, professional service and takes the time to explain her work and provide photos for your peace of mind. At Aptive, we take pride in having knowledgeable service professionals who communicate clearly and deliver consistent results. It’s wonderful to know that all of our team members who have visited your home have met your expectations, and we truly appreciate you choosing Aptive to protect your home.

-Jasmine

Rated 5 out of 5 stars

Excellent service.

March 1, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi Tom,

Thank you so much for taking the time to share your experience! We’re thrilled to hear that you’re happy with the service you received. At Aptive, we pride ourselves on providing professional, reliable, and thorough pest control, and it’s wonderful to know our efforts are making a difference.

We truly appreciate your trust in Aptive and look forward to continuing to keep your home protected.

-Jasmine

Rated 5 out of 5 stars

Aptive is excellent!

Aptive is an excellent pest control service. They are always timely, and the communication is fantastic! The technician was informative and very knowledgeable about the service.Since we have been using Aptive, we have had absolutely no issues with crawling and flying pests. I would highly recommend them!

February 28, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi there,

Thank you for sharing such a detailed and positive review! We’re thrilled to hear that our team has been timely, communicative, and knowledgeable, and that our service has kept your home free from crawling and flying pests.

At Aptive, we take pride in providing thorough, proactive pest control while keeping our customers informed and confident in their treatment plans. Your recommendation means a lot to us, and we truly appreciate your trust in Aptive to protect your home.

-Jasmine

Rated 1 out of 5 stars

Poor customer service

Poor customer service. They did pest control in the snow? I never saw them.

February 28, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi Bill,

Thank you for sharing your experience with us. I completely understand your frustration with not seeing a service professional at your home, and I’m sorry for the inconvenience this has caused. At Aptive, we strive to provide reliable and effective service, no matter the weather, and it’s clear we fell short in your case.

We’d like the opportunity to make this right. If you’re willing, please reach out to us directly at socialmedia@goaptive.com so we can review your account, ensure your treatments are properly scheduled, and address any concerns you have. Your feedback is important to us, and we’re committed to providing the quality service and peace of mind that Aptive is known for.

Thank you again for letting us know, and for giving us the chance to improve your experience.

-Jasmine

Rated 5 out of 5 stars

Your employee was professional friendly…

Your employee was professional friendly and helpful.

February 20, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi Jim,

Thank you for sharing your experience! We’re thrilled to hear that our service professional was professional, friendly, and helpful. At Aptive, we take pride in providing courteous, knowledgeable, and reliable service so our customers feel confident and supported.

We truly appreciate your trust in Aptive and look forward to continuing to provide high-quality pest control for your home.

-Jasmine

Rated 5 out of 5 stars

Great technical, positive representatives

Nevaeh, was very professional, timely, and communicative. She let me know she was coming within the 1/2 hour. She greeted me, when I was outside, with just a positivity about her. Nevaeh provided a good summary of what she did on behalf off Aptive!

February 13, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi Monique,

Thank you for sharing your experience! We’re thrilled to hear that Nevaeh provided professional, timely, and communicative service with such a positive attitude. At Aptive, we take pride in having service professionals who not only deliver thorough care but also make every interaction a pleasant and informative experience.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home and yard protected.

-Jasmine

Rated 4 out of 5 stars

They communicated via email when they…

They communicated via email when they were arriving. The day of, the tech texted me also. Upon arrival technician listed to my needs and did an awesome job.

February 6, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi there,

Thank you so much for sharing your experience! We’re thrilled to hear that our team communicated clearly and listened closely to your needs. It’s wonderful to know that your service professional was able to provide the thorough and attentive care we strive for at Aptive.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home and yard protected.

-Jasmine

Rated 5 out of 5 stars

Affordable & friendly pest service

Friendly service & thorough pest control, indoors and outdoors. Yay bug-free!

February 12, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi Ed,

Thank you for sharing your experience! We’re thrilled to hear that our team provided friendly, thorough service both inside and outside your home. It’s wonderful to know you’re enjoying a protected and comfortable environment.

At Aptive, delivering effective, reliable pest control with a friendly approach is exactly what we strive for. We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Rated 5 out of 5 stars

I have requested afternoon appointments…

I have requested afternoon appointments since I am not available during the morning. If I am not able to unlock the gated part of my house, the technician cannot service the rear area of my house. The tech came around 11 a.m. and he could not service the rear area of my house.

February 5, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi Angela,

Thank you for sharing your experience with us, and for continuing to choose Aptive. We understand how important it is for your service to be scheduled during the afternoon so you can provide access to the gated area, and we can see how this visit falling in the late morning would be frustrating.

Your time and specific service needs matter, and this isn’t the level of coordination we aim to provide. Our team is always working to honor requested time frames whenever possible, and your feedback helps us improve communication and scheduling moving forward.

We truly appreciate you being part of the Aptive family and the opportunity to continue working toward a smoother, more convenient service experience for you.

-Jasmine

Rated 5 out of 5 stars

They are always thorough & friendly

They always show up on time very informative and all of their technicians seem to be knowledgeable and friendly and are able to answer any and all of your questions! I definitely recommend them

January 20, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi Deb,

Thank you for taking the time to share your experience with Aptive. We’re thrilled to hear our service professionals are consistently on time, knowledgeable, and friendly, and that they take the time to answer all of your questions. Providing reliable service and clear communication is what we strive for on every visit. We truly appreciate your recommendation and for being part of the Aptive neighborhood, and we look forward to continuing to care for your home.

-Jasmine

Rated 5 out of 5 stars

The Aptive employee sprayed where I…

The Aptive employee sprayed where I asked to have done.

November 8, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi there,

Thank you for sharing your experience with Aptive. We’re glad to hear our service professional addressed the areas you requested and provided the service you needed. Listening to our customers and tailoring our work to meet your needs is very important to us. We truly appreciate you choosing Aptive and for being part of the Aptive neighborhood, and we look forward to continuing to care for your home.

-Jasmine

Rated 5 out of 5 stars

Well done.

Thorough job well done. Courteous service.

January 22, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi Edmund,

Thank you for taking the time to share your feedback. We’re glad to hear that your service was thorough and handled courteously. Providing attentive, professional service is what we strive for at Aptive, and it’s wonderful to know our team delivered that experience for you.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.

-Jasmine

Rated 5 out of 5 stars

The pest control tech contacted me…

The pest control tech contacted me before arriving at my house asking about any areas of concern. After treatment, he sent me photos of areas treated, which is appreciated since I was not able to be home. I wish when Aptive sent a text with the date for treatment, there would be an option to reschedule to a date that I could be home for the treatment; so my back deck and sliding door could be treated. Deck not accessible from the outside.

January 14, 2026
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Reply from Aptive Pest Control - Saint Louis

Hi Bruce,

Thank you for sharing your experience! We’re glad to hear that your Aptive service professional reached out before the visit and provided photos afterward, as clear communication and thorough service are very important to us. We understand how important it is to have flexibility in scheduling, especially when certain areas of your home, like your back deck, need access. We’d appreciate the opportunity to review your account and work with you to find a time that ensures all areas can be treated properly. Please feel free to reach out to us directly so we can assist. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly value your feedback and your trust.

-Jasmine

Rated 3 out of 5 stars

No-Show

My only complaint is that twice, they did not show up for a scheduled service. The most recent was on 12/30/2025. I was at home all day and no one showed up.

December 30, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi there,

Thank you for taking the time to share this with us. I can understand how frustrating it is to set aside time for a scheduled service, only to have no one arrive, especially when it’s happened more than once.

At Aptive, we know how important reliable scheduling is, and missing an appointment is not the experience we want for our customers. We’d like the opportunity to look into what happened with your 12/30/2025 service and make sure this is addressed moving forward.

Please reach out to us at socialmedia@goaptive.com with your service address so we can review the account and work toward a resolution. We appreciate you bringing this to our attention and giving us the chance to improve.

-Jasmine

Rated 5 out of 5 stars

Prompt helpful response to our report…

Prompt helpful response to our report of a mouse in our kitchen.

December 29, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Martin,

Thank you for sharing your feedback! We’re glad to hear our team responded promptly and was able to assist with your report. At Aptive, we strive to provide timely and effective solutions while ensuring every visit is helpful and thorough. We truly appreciate you being a valued part of the Aptive community.

-Jasmine

Rated 2 out of 5 stars

Customer service is non-existent

I have called and been told TWICE now that my phone number and email were corrected and I would be notified ahead of time of service calls. None of that has happened. Corporate is worthless. Customer service is worthless. It shouldn't be difficult to change a number and email but apparently for Aptive it's like moving heaven and earth.

December 30, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Dave,

Thank you for taking the time to share this. We can understand how frustrating it is to repeatedly request a simple update and still not see it reflected, especially when it impacts advance notice for service visits. That’s not the experience Aptive aims to provide, and we hear how disappointing this has been for you.

Accurate contact information and clear communication are basic expectations, and it’s concerning to hear this wasn’t resolved after multiple attempts. We’d like the opportunity to review what happened and make sure your information is correctly updated so this doesn’t continue. If you’re open to it, please reach out to us at socialmedia@goaptive.com so we can take a closer look and help get this sorted out properly. Your feedback is appreciated and helps us identify where we need to do better.

-Jasmine

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! Quality and concise communication from scheduling down to the tech prior to the visit explaining what will be done at the visit. Additionally adding photo verification of treatment completed

December 11, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi there,

We’re thrilled to hear that your experience with Aptive has been excellent from start to finish! Clear, informative communication and thorough service are at the heart of what we do, and it’s wonderful to know that our scheduling process, tech visit, and photo verification all made a positive impression. Thank you for trusting Aptive to care for your home, we truly appreciate having you as part of our neighborhood!

-Jasmine

Rated 5 out of 5 stars

Great Service

Friendly and very good attention to detail , targeting all areas of our home to get rid of pests

December 10, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Joann and Bill,

Thank you for sharing your experience! We’re thrilled to hear that our team was friendly and thorough, making sure to target all areas of your home to address pests. At Aptive, we take pride in providing detailed, effective service while keeping our customers informed and confident in the work we do.

We truly appreciate having you as part of the Aptive community and look forward to continuing to protect your home.

-Jasmine

Rated 4 out of 5 stars

Was in my workroom working on a project…

Was in my workroom working on a project and didn't even know that anyone had come to my home until I got a text message saying that they had been there. Nothing was left at the door.

December 3, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Doris,

Thank you for sharing your experience. I can understand how concerning it must have been to come across a notification without realizing someone had already been at your home, and I’m sorry for any surprise or confusion this caused. That’s not the seamless experience we aim to provide for our Aptive customers.

We appreciate you bringing this to our attention, and I’ll make sure our team reviews our visit notifications and delivery procedures to prevent this from happening in the future. Your feedback helps us improve, and we value having you as part of the Aptive community.

-Jasmine

Rated 5 out of 5 stars

Always friendly and knowledgeable…

Always friendly and knowledgeable technicians. They keep you informed every time they do a treatment.

December 9, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Shirley,

Thank you for sharing your experience! I’m glad to hear our service professionals have been friendly, knowledgeable, and keep you informed with every treatment. At Aptive, we take pride in providing clear communication and thorough service so our customers can feel confident and comfortable in their homes.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home protected.

-Jasmine

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