Thank you for coming out so quickly and immediately starting the extermination process to eliminate these pesky creatures. Your prompt help is truly appreciated, and I am grateful for your assistance... See more
Company replied

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Thank you for coming out so quickly and immediately starting the extermination process to eliminate these pesky creatures. Your prompt help is truly appreciated, and I am grateful for your assistance... See more
Company replied
Rodrick with Aptive did a great job. He was communicative, professional, and very thorough throughout the service. He explained what he was treating and took time to target problem areas around the ho... See more
Company replied
I have been a customer for close to a year now but the last couple of times they were scheduled to service my property, no one has showed up. I called in and was given another time for them to come so... See more
Company replied
Great customer service. I don’t feel thier materials work, though. We have ants all over the front and back yard, which I have said here problems from day one, but I continue to find new ant cooonie... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
2347 Weldon Parkway, 63146, St Louis, MO, United States

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Christy is usually our tech & she does a wonderful job! She explains everything she plans to do & at the end of her visit, she verifies with explanation & pictures all that she has done. We have never been dissatisfied with any of the tech's who have been to our home.

Reply from Aptive Pest Control - Saint Louis
Aptive is an excellent pest control service. They are always timely, and the communication is fantastic! The technician was informative and very knowledgeable about the service.Since we have been using Aptive, we have had absolutely no issues with crawling and flying pests. I would highly recommend them!

Reply from Aptive Pest Control - Saint Louis
Poor customer service. They did pest control in the snow? I never saw them.

Reply from Aptive Pest Control - Saint Louis
Your employee was professional friendly and helpful.

Reply from Aptive Pest Control - Saint Louis
Nevaeh, was very professional, timely, and communicative. She let me know she was coming within the 1/2 hour. She greeted me, when I was outside, with just a positivity about her. Nevaeh provided a good summary of what she did on behalf off Aptive!

Reply from Aptive Pest Control - Saint Louis
They communicated via email when they were arriving. The day of, the tech texted me also. Upon arrival technician listed to my needs and did an awesome job.

Reply from Aptive Pest Control - Saint Louis
Friendly service & thorough pest control, indoors and outdoors. Yay bug-free!

Reply from Aptive Pest Control - Saint Louis
I have requested afternoon appointments since I am not available during the morning. If I am not able to unlock the gated part of my house, the technician cannot service the rear area of my house. The tech came around 11 a.m. and he could not service the rear area of my house.

Reply from Aptive Pest Control - Saint Louis
They always show up on time very informative and all of their technicians seem to be knowledgeable and friendly and are able to answer any and all of your questions! I definitely recommend them

Reply from Aptive Pest Control - Saint Louis
The Aptive employee sprayed where I asked to have done.

Reply from Aptive Pest Control - Saint Louis

Reply from Aptive Pest Control - Saint Louis
The pest control tech contacted me before arriving at my house asking about any areas of concern. After treatment, he sent me photos of areas treated, which is appreciated since I was not able to be home. I wish when Aptive sent a text with the date for treatment, there would be an option to reschedule to a date that I could be home for the treatment; so my back deck and sliding door could be treated. Deck not accessible from the outside.

Reply from Aptive Pest Control - Saint Louis
My only complaint is that twice, they did not show up for a scheduled service. The most recent was on 12/30/2025. I was at home all day and no one showed up.

Reply from Aptive Pest Control - Saint Louis
Prompt helpful response to our report of a mouse in our kitchen.

Reply from Aptive Pest Control - Saint Louis
I have called and been told TWICE now that my phone number and email were corrected and I would be notified ahead of time of service calls. None of that has happened. Corporate is worthless. Customer service is worthless. It shouldn't be difficult to change a number and email but apparently for Aptive it's like moving heaven and earth.

Reply from Aptive Pest Control - Saint Louis
Excellent customer service! Quality and concise communication from scheduling down to the tech prior to the visit explaining what will be done at the visit. Additionally adding photo verification of treatment completed

Reply from Aptive Pest Control - Saint Louis
Friendly and very good attention to detail , targeting all areas of our home to get rid of pests

Reply from Aptive Pest Control - Saint Louis
Was in my workroom working on a project and didn't even know that anyone had come to my home until I got a text message saying that they had been there. Nothing was left at the door.

Reply from Aptive Pest Control - Saint Louis
Always friendly and knowledgeable technicians. They keep you informed every time they do a treatment.

Reply from Aptive Pest Control - Saint Louis
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