The technician, Marvin. He came to the door, after sending a text message letting me know he was on his way, and personally asked if we had seen an improvement since the last service and is there were... See more
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See what reviewers are saying
Johnny understood my problem with Brown Recluse spiders and ants. He used the best solutions possible and did a thorough job inside and out. Highly recommend this young man's work. He is certainly an... See more
Company replied
We have termite control stations around our property. The previous owner had some termite activity that had been repaired. When they left the termite stations were removed. I thought that maybe the... See more
Company replied
Great customer service. I don’t feel thier materials work, though. We have ants all over the front and back yard, which I have said here problems from day one, but I continue to find new ant cooonie... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
2347 Weldon Parkway, 63146, St Louis, MO, United States
- 13147893169
We overthink pests so you don't have to.
4.3
Excellent
159 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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No-Show
My only complaint is that twice, they did not show up for a scheduled service. The most recent was on 12/30/2025. I was at home all day and no one showed up.
December 30, 2025
Reply from Aptive Pest Control - Saint Louis
Hi there,
Thank you for taking the time to share this with us. I can understand how frustrating it is to set aside time for a scheduled service, only to have no one arrive, especially when it’s happened more than once.
At Aptive, we know how important reliable scheduling is, and missing an appointment is not the experience we want for our customers. We’d like the opportunity to look into what happened with your 12/30/2025 service and make sure this is addressed moving forward.
Please reach out to us at socialmedia@goaptive.com with your service address so we can review the account and work toward a resolution. We appreciate you bringing this to our attention and giving us the chance to improve.
-Jasmine
Prompt helpful response to our report…
Prompt helpful response to our report of a mouse in our kitchen.
December 29, 2025
Reply from Aptive Pest Control - Saint Louis
Hi Martin,
Thank you for sharing your feedback! We’re glad to hear our team responded promptly and was able to assist with your report. At Aptive, we strive to provide timely and effective solutions while ensuring every visit is helpful and thorough. We truly appreciate you being a valued part of the Aptive community.
-Jasmine
Customer service is non-existent
I have called and been told TWICE now that my phone number and email were corrected and I would be notified ahead of time of service calls. None of that has happened. Corporate is worthless. Customer service is worthless. It shouldn't be difficult to change a number and email but apparently for Aptive it's like moving heaven and earth.
December 30, 2025
Reply from Aptive Pest Control - Saint Louis
Hi Dave,
Thank you for taking the time to share this. We can understand how frustrating it is to repeatedly request a simple update and still not see it reflected, especially when it impacts advance notice for service visits. That’s not the experience Aptive aims to provide, and we hear how disappointing this has been for you.
Accurate contact information and clear communication are basic expectations, and it’s concerning to hear this wasn’t resolved after multiple attempts. We’d like the opportunity to review what happened and make sure your information is correctly updated so this doesn’t continue. If you’re open to it, please reach out to us at socialmedia@goaptive.com so we can take a closer look and help get this sorted out properly. Your feedback is appreciated and helps us identify where we need to do better.
-Jasmine
Excellent customer service
Excellent customer service! Quality and concise communication from scheduling down to the tech prior to the visit explaining what will be done at the visit. Additionally adding photo verification of treatment completed
December 11, 2025
Reply from Aptive Pest Control - Saint Louis
Hi there,
We’re thrilled to hear that your experience with Aptive has been excellent from start to finish! Clear, informative communication and thorough service are at the heart of what we do, and it’s wonderful to know that our scheduling process, tech visit, and photo verification all made a positive impression. Thank you for trusting Aptive to care for your home, we truly appreciate having you as part of our neighborhood!
-Jasmine
Great Service
Friendly and very good attention to detail , targeting all areas of our home to get rid of pests
December 10, 2025
Reply from Aptive Pest Control - Saint Louis
Hi Joann and Bill,
Thank you for sharing your experience! We’re thrilled to hear that our team was friendly and thorough, making sure to target all areas of your home to address pests. At Aptive, we take pride in providing detailed, effective service while keeping our customers informed and confident in the work we do.
We truly appreciate having you as part of the Aptive community and look forward to continuing to protect your home.
-Jasmine
Was in my workroom working on a project…
Was in my workroom working on a project and didn't even know that anyone had come to my home until I got a text message saying that they had been there. Nothing was left at the door.
December 3, 2025
Reply from Aptive Pest Control - Saint Louis
Hi Doris,
Thank you for sharing your experience. I can understand how concerning it must have been to come across a notification without realizing someone had already been at your home, and I’m sorry for any surprise or confusion this caused. That’s not the seamless experience we aim to provide for our Aptive customers.
We appreciate you bringing this to our attention, and I’ll make sure our team reviews our visit notifications and delivery procedures to prevent this from happening in the future. Your feedback helps us improve, and we value having you as part of the Aptive community.
-Jasmine
Always friendly and knowledgeable…
Always friendly and knowledgeable technicians. They keep you informed every time they do a treatment.
December 9, 2025
Reply from Aptive Pest Control - Saint Louis
Hi Shirley,
Thank you for sharing your experience! I’m glad to hear our service professionals have been friendly, knowledgeable, and keep you informed with every treatment. At Aptive, we take pride in providing clear communication and thorough service so our customers can feel confident and comfortable in their homes.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home protected.
-Jasmine
Rude ass technician
Would really rate it 0 especially for the technician that came to my house! He was down right rude in a hurry didn't listen to what I had to say. Top that off he sprayed my dog with the chemicals. Didn't show any remorse or give me any clue what to do. All he said is oh I sprayed ur dog. As far as the company it is an ok company.
December 5, 2025
Reply from Aptive Pest Control - Saint Louis
Hi Trish,
Thank you for sharing your experience. I want to sincerely apologize for the way our service professional handled your visit. The behavior you described is not acceptable and does not reflect the standards we hold at Aptive. I completely understand how upsetting it must have been to have your concerns dismissed and to have your pet accidentally sprayed, your frustration is entirely valid.
We take situations like this very seriously. I would like the opportunity to address this directly and make sure it’s handled appropriately. Please reach out to us at socialmedia@goaptive.com so we can discuss what happened, provide guidance regarding your pet, and work toward a resolution that restores your confidence in Aptive.
Thank you for bringing this to our attention and giving us the chance to make it right.
-Jasmine
He followed instructions
Mike got to my house quickly after his text. Then he did what I wanted, not bothered by the "help" my dog gave him.
November 19, 2025
Reply from Aptive Pest Control - Saint Louis
Hi Kathryn,
Thank you so much for sharing your experience! We’re glad to hear that Mike arrived promptly and handled your service just the way you wanted, even with your furry helper lending a hand. At Aptive, we take pride in providing timely, personalized service while making sure every visit is smooth and professional. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
A text letting know when he would…
A text letting know when he would arrive. The text let me know when arrived what he would be doing and if I had any questions. He was very clear and very courteous.
December 4, 2025
Reply from Aptive Pest Control - Saint Louis
Hi Sharon,
Thank you so much for sharing your experience! We’re glad to hear that your service professional communicated clearly every step of the way and was courteous throughout the visit. At Aptive, we take pride in providing attentive, transparent service so our customers feel informed and confident. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Tyrell did a great job!
Tyrell was friendly and thorough. He communicated well, checking my needs in advance of his arrival. He sent pictures of the treated areas.
December 3, 2025
Reply from Aptive Pest Control - Saint Louis
Hi Jody,
Thank you so much for sharing your experience! We’re thrilled to hear that Tyrell was friendly, thorough, and communicated clearly before and during the visit. At Aptive, we take pride in providing personalized service and keeping our customers informed, including sending photos of treated areas for peace of mind. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Super nice people and quality work…
Super nice people and quality work every time. Very efficient, informative and always listen to my concerns about bugs
November 26, 2025
Reply from Aptive Pest Control - Saint Louis
Hi Nicole,
Thank you for taking the time to share your experience! We’re so glad to hear that our team consistently provides friendly, efficient, and high-quality service. At Aptive, listening to our customers and addressing your concerns is a top priority, and it’s wonderful to know our efforts are making a difference in keeping your home protected.
We truly appreciate you being part of the Aptive family and look forward to continuing to deliver the reliable, attentive service you’ve come to expect from us.
-Jasmine
Termites Killed
We have termite control stations around our property. The previous owner had some termite activity that had been repaired. When they left the termite stations were removed. I thought that maybe the activity was taken care of but out of precaution I decided to have Aptive install new stations. Wow was I glad I did. After just a few months four stations were being hit hard. Thank God I didn't leave our home untreated. Thankful for effective pest control.
November 26, 2025
Reply from Aptive Pest Control - Saint Louis
Hi Bernard,
Thank you so much for sharing your experience and for being a part of the Aptive neighborhood! We’re glad to hear that having new termite stations installed gave you peace of mind and that they are actively protecting your home.
It’s wonderful to know that our team could provide effective pest control and help ensure your home stays safe. We truly appreciate your trust in Aptive, and we’re always here to keep your home protected with thorough and reliable service.
-Jasmine
Derrell went above and beyond to…AJob well done!
Derrell went above and beyond to perform an outstanding job. He gave 110% which you don’t see very often today. Taking down cob webs in garage, and outside. Spraying every nook and cranny (so to speak), inside and out. Put down little box’s where needed. Was so thorough in his care for my home. Job well done Derrell. He is a blessing to his company, and definitely to me. Thanks Derrell.
November 18, 2025
Reply from Aptive Pest Control - Saint Louis
Hi Sharon,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that Derrell went above and beyond and provided such thorough, attentive service. It’s wonderful to know he took care of every detail, from cobwebs to strategic placement of treatment boxes, and made sure your home was fully protected.
Derrell is truly a valued member of the Aptive team, and your kind words highlight the dedication and care we aim to provide for every customer. We appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home safe and comfortable.
-Jasmine
Spencer did a great job!
November 18, 2025
Reply from Aptive Pest Control - Saint Louis
Hi Mary,
Thank you for sharing your feedback! I’m thrilled to hear that Spencer did a great job. Our service professionals take pride in providing reliable and thorough pest protection, and it’s wonderful to know their efforts are making a positive impact.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home protected.
-Jasmine
My technician was great
My technician was great! Friendly, knowledgeable and informative. He listened to my concerns and addressed my pest control needs.
My only complaint is about the customer service. It is difficult for me to schedule as Friday is my only available day to be on the premises when the technician comes. If I am not there only the outside gets treated & cost remains the same. They have continually scheduled me on days I cannot be present.
November 15, 2025
Reply from Aptive Pest Control - Saint Louis
Hi Leslie,
Thank you for sharing your feedback and for highlighting the great service provided by your technician. We’re glad to hear they were friendly, knowledgeable, and attentive to your concerns. Providing thorough and effective pest control is always our top priority.
We also sincerely appreciate your feedback regarding scheduling. We understand how important it is to have visits on a day that works for you, especially when inside treatments are needed. Please reach out to us at socialmedia@goaptive.com so we can review your account and work with you to find a solution that ensures your home receives complete treatment on a day that fits your schedule.
Thank you for being part of the Aptive neighborhood. Your feedback helps us improve both our service and our scheduling process so we can better support our neighbors.
-Jasmine
Great interaction with employee
Great interaction with employee. Respectful and very helpful.
November 15, 2025
Reply from Aptive Pest Control - Saint Louis
Hi Kim,
Thank you for sharing your feedback! We’re glad to hear that your interaction with our service professional was positive, respectful, and helpful. At Aptive, we strive to provide attentive, professional, and courteous service, and it’s wonderful to know that your experience reflected these values.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Feedback like yours motivates our team to continue delivering the high standard of service our neighbors deserve.
-Jasmine
Friendly service and service well done
November 8, 2025
Reply from Aptive Pest Control - Saint Louis
Hi Eric,
Thank you for sharing your experience! We’re thrilled to hear that you found our service friendly and thorough. At Aptive, we take pride in providing reliable treatments while making sure our customers feel valued and well cared for.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to care for your home!
-Jasmine
I have cameras all over my house
I have cameras all over my house. This guy walked in my front yard didn’t spray anything. They walked to the backyard and then walked back out. Never went inside. Never knocked on the door. Nothing it’s crazy. I’m done.
November 5, 2025
Reply from Aptive Pest Control - Saint Louis
Hi Ryan,
Thank you for sharing your experience. We completely understand how frustrating it must have been to feel like your service was not completed as expected. At Aptive, we take all service concerns seriously and want every visit to meet the high standards our customers deserve.
We’d like the opportunity to review your account and see exactly what happened so we can address this and ensure it doesn’t happen again. Please reach out to us directly at socialmedia@goaptive.com so we can make this right. We appreciate you being part of the Aptive neighborhood and want to restore your confidence in our services.
-Jasmine
I have multiple times tried to cancel…
I have multiple times tried to cancel my subscription with these people as I was told false information
October 30, 2025
Reply from Aptive Pest Control - Saint Louis
Hi Gabriellea,
Thank you for taking the time to share your experience. I’m very sorry to hear about the challenges you’ve faced trying to cancel your subscription and for any confusion caused by the information you received. At Aptive, we strive to provide clear, accurate communication and a smooth experience for every customer, and it’s clear we fell short in your case.
We take feedback like yours seriously and would like the opportunity to review your account and resolve this matter promptly. Please reach out to us directly at socialmedia@goaptive.com so we can ensure your concerns are addressed and work toward a resolution.
At Aptive, we value every customer and are committed to providing professional, transparent, and reliable service.
-Jasmine
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