The technician, Marvin. He came to the door, after sending a text message letting me know he was on his way, and personally asked if we had seen an improvement since the last service and is there were... See more
Company replied

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The technician, Marvin. He came to the door, after sending a text message letting me know he was on his way, and personally asked if we had seen an improvement since the last service and is there were... See more
Company replied
Johnny understood my problem with Brown Recluse spiders and ants. He used the best solutions possible and did a thorough job inside and out. Highly recommend this young man's work. He is certainly an... See more
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We have termite control stations around our property. The previous owner had some termite activity that had been repaired. When they left the termite stations were removed. I thought that maybe the... See more
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Great customer service. I don’t feel thier materials work, though. We have ants all over the front and back yard, which I have said here problems from day one, but I continue to find new ant cooonie... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
2347 Weldon Parkway, 63146, St Louis, MO, United States

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Daquan notified us I hour prior to arrival .
He was thorough and addressed the areas of concern z
He provided pics of the areas he paid special attention to as requested by this customer.

Reply from Aptive Pest Control - Saint Louis
Crystal showed up on time and began taking care of both floors and the basement. I warned her about a nest of those nasty yellow jackets IN the siding of the house. She promptly called her manager. They arranged a treatment for those nasties. I could see the outside ones not going in, several inside ones dropping to the ground as they came out, and this larger rascal, the queen I presume abandoning ship. Today there is no sign of them. She also baited the mouse house trap outside. Another quality job

Reply from Aptive Pest Control - Saint Louis
the service person did a great job of explaining and getting the work done.

Reply from Aptive Pest Control - Saint Louis
Marvin does a thorough job and is professional. Appreciate the communication I receive from him.

Reply from Aptive Pest Control - Saint Louis
The Active tech [DEJUAN] was very thorough and knowledgeable
We told him about problems we have had in the past
And he treated those areas
Also showed him a bug in the garage that had
showed up in mass #s
He recognized those as crickets and said we shouldn't have any more problems
Dejuan was courteous and listened to our problems
He did a good thorough service
Very satisfied

Reply from Aptive Pest Control - Saint Louis
Not all technicians make us aware of their arrival. Once performing service/applications on property, technicians are very good & thorough. Must say that Crystal (St Louis location) is excellent. She has respect, courtesy, thoroughness & great follow-through skills. Wish we could have her as our technician EVERY TIME.
Infrastructure & customer service need considerable improvement with communication follow-through, more clarity of English spoken, poor processing of written checks as payment & email support. Recently Aptive discontinued email communication & support for customers. Very bad decision.

Reply from Aptive Pest Control - Saint Louis
Jeremiah was great and i believe the yellowjl jacket nest is dead. would like him to be my regular service guy.

Reply from Aptive Pest Control - Saint Louis
I wasn’t home but with the pictures that the technician takes with the treatment, I can see that it is actually getting done.

Reply from Aptive Pest Control - Saint Louis
Daquan was VERY thorough and covered all of the house and surrounding areas. No one has ever been that thorough treating our home before. He arrived when he said he would be here. He let me know when he was finished and sent me pictures of everything he did and treated. This was the first time someone did not just rush and hurry up so they could leave. I really hope Daquan is the one who does our treatment every time from now on.

Reply from Aptive Pest Control - Saint Louis
He asked if I was having any issues and he made sure to treat the area with extra attention.

Reply from Aptive Pest Control - Saint Louis
She was awesome and attended to what we needed done. There should be an option to have your appointments automatically scheduled for you. I don't see that being on the Premium Plan.

Reply from Aptive Pest Control - Saint Louis
Yes, the agent looked for termites. He even found some in a dying tree in my backyard, but the visit was really just a sales call—and the service would be pretty expensive.
No thank you.

Reply from Aptive Pest Control - Saint Louis
Billy is always the best technician that’s ever come to my home!
If I can’t get him on the schedule to take care of my Home when my transfer are done, then my treatments will always be postponed! All your employees should be like Billy!

Reply from Aptive Pest Control - Saint Louis
The worker was kind and timely, I made the appointment for wasps and requested they come with equipment to handle this issue.
The worker said that wasn’t communicated and my issue was not solved. I think solving this disconnect and resolving the reason I called would make sense.
He was able to provide a spray if the outer layer of my house and yard.

Reply from Aptive Pest Control - Saint Louis
Our technician we had focused on the areas I asked him to because they are still a problem. He is really friendly and helpful. When I needed an extension to pay my bill and he was already here, he helped me get through it right away!

Reply from Aptive Pest Control - Saint Louis
Regular, on time applications are great, but I really like how the bug & insect population are gone!

Reply from Aptive Pest Control - Saint Louis
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