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Aptive Pest Control - Saint Louis Reviews 

159
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TrustScore 4.5 out of 5

4.3

2347 Weldon Parkway, 63146 St Louis, MO, US

•

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Rated 5 out of 5 stars

The technician, Marvin. He came to the door, after sending a text message letting me know he was on his way, and personally asked if we had seen an improvement since the last service and is there were... See more

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Rated 5 out of 5 stars

Johnny understood my problem with Brown Recluse spiders and ants. He used the best solutions possible and did a thorough job inside and out. Highly recommend this young man's work. He is certainly an... See more

Company replied

Rated 5 out of 5 stars

We have termite control stations around our property. The previous owner had some termite activity that had been repaired. When they left the termite stations were removed. I thought that maybe the... See more

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Rated 3 out of 5 stars

Great customer service. I don’t feel thier materials work, though. We have ants all over the front and back yard, which I have said here problems from day one, but I continue to find new ant cooonie... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Saint Louis

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 2347 Weldon Parkway, 63146, St Louis, MO, United States

  • 13147893169
Promotion box for Aptive Pest Control - Saint Louis

We overthink pests so you don't have to.

Smarter pest control starts here.

4.3

Excellent

TrustScore 4.5 out of 5

159 reviews

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4.3

All reviews

(159)

19,285 reviews in the last 12 months

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Rated 5 out of 5 stars

Daquan’s Service at 407 Greeley

Daquan notified us I hour prior to arrival .
He was thorough and addressed the areas of concern z
He provided pics of the areas he paid special attention to as requested by this customer.

November 4, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Mary,

Thank you for sharing your experience! We’re glad to hear that Daquan was able to provide thorough service and address the areas of concern, and that he kept you informed with a timely notice and photos. We’re proud to have service professionals like Daquan who go the extra mile to make sure our customers feel confident and cared for.

We truly appreciate you being part of the Aptive community and for taking the time to recognize our team’s efforts.

-Jasmine

Rated 5 out of 5 stars

Crystal is great

Crystal showed up on time and began taking care of both floors and the basement. I warned her about a nest of those nasty yellow jackets IN the siding of the house. She promptly called her manager. They arranged a treatment for those nasties. I could see the outside ones not going in, several inside ones dropping to the ground as they came out, and this larger rascal, the queen I presume abandoning ship. Today there is no sign of them. She also baited the mouse house trap outside. Another quality job

November 4, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Mike,

Thank you so much for sharing your experience! We’re thrilled to hear that Crystal handled your service so thoroughly and took swift action with the yellow jacket nest. It’s great to know that her attention to detail and prompt coordination with her manager made such a difference, and that your home is now protected. At Aptive, we take pride in providing effective, reliable solutions, and it’s wonderful to hear your mouse trap was also attended to. We truly appreciate you being part of the Aptive neighborhood and for recognizing the quality of our team’s work.

-Jasmine

Rated 5 out of 5 stars

the service person did a great job of…

the service person did a great job of explaining and getting the work done.

November 4, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi there,

Thank you for sharing your feedback! We’re glad to hear that our service professional not only completed the work effectively but also took the time to explain everything clearly. At Aptive, we take pride in providing both thorough service and helpful guidance, and it’s wonderful to know you had a positive experience. We truly appreciate you being part of the Aptive neighborhood and for taking the time to recognize our team’s efforts.

-Jasmine

Rated 5 out of 5 stars

Marvin does a thorough job and is…

Marvin does a thorough job and is professional. Appreciate the communication I receive from him.

November 4, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Diane,

Thank you for sharing your experience! We’re thrilled to hear that Marvin provided thorough and professional service and that his communication made a positive impression. At Aptive, we take pride in delivering reliable, attentive service, and it’s wonderful to know our team is meeting those standards. We truly appreciate you being part of the Aptive neighborhood and for recognizing Marvin’s efforts.

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Saint Louis

Hi there,

Thank you for sharing your experience and for being part of the Aptive neighborhood. We’re thrilled to hear that our team consistently arrives on time and provides professional service. Punctuality and professionalism are values we take pride in, and it’s wonderful to know they’re making a positive impact for you.

We appreciate your trust in Aptive and your feedback. It truly means a lot to our team.

-Jasmine

Rated 5 out of 5 stars

Good Service

The Active tech [DEJUAN] was very thorough and knowledgeable
We told him about problems we have had in the past
And he treated those areas
Also showed him a bug in the garage that had
showed up in mass #s
He recognized those as crickets and said we shouldn't have any more problems
Dejuan was courteous and listened to our problems
He did a good thorough service
Very satisfied

October 28, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Terry,

Thank you for taking the time to share your experience. We’re thrilled to hear that Dejuan provided thorough, knowledgeable service and took the time to listen to your concerns. It’s great to know he addressed the areas you mentioned, identified the crickets in your garage, and gave you confidence that your home is protected. At Aptive, we take pride in service professionals like Dejuan who combine expertise with attentiveness and care. We appreciate you being a part of the Aptive neighborhood and trusting us to keep your home protected.

-Jasmine

Rated 2 out of 5 stars

Not all technicians make us aware of…

Not all technicians make us aware of their arrival. Once performing service/applications on property, technicians are very good & thorough. Must say that Crystal (St Louis location) is excellent. She has respect, courtesy, thoroughness & great follow-through skills. Wish we could have her as our technician EVERY TIME.

Infrastructure & customer service need considerable improvement with communication follow-through, more clarity of English spoken, poor processing of written checks as payment & email support. Recently Aptive discontinued email communication & support for customers. Very bad decision.

October 24, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Joan,

Thank you for taking the time to share such detailed feedback. We’re glad to hear that Crystal has provided excellent service; she’s a great example of the professionalism and thoroughness we strive for at Aptive. We understand how important consistency is, and we appreciate you recognizing her efforts.

At the same time, we hear your concerns regarding communication, payment processing, and overall customer support. Your feedback is invaluable, and we are actively reviewing our processes to improve clarity, responsiveness, and overall service experience for all customers.

We appreciate you being part of the Aptive community and want you to know that your experience matters. Please reach out to us at socialmedia@goaptive.com so we can address any immediate concerns and ensure your service needs are fully met.

-Jasmine

Rated 5 out of 5 stars

Jeremiah was great and i believe the…

Jeremiah was great and i believe the yellowjl jacket nest is dead. would like him to be my regular service guy.

October 23, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Sandy,

Thank you for sharing your feedback. We’re thrilled to hear that Jeremiah provided great service and that the yellowjacket nest issue has been resolved. At Aptive, we take pride in our service professionals who are thorough, attentive, and committed to delivering effective solutions for every home.

We’ll be sure to pass along your kind words to Jeremiah. We truly appreciate you being part of the Aptive community and look forward to continuing to provide exceptional service for your home.

-Jasmine

Rated 5 out of 5 stars

I wasn’t home but with the pictures…

I wasn’t home but with the pictures that the technician takes with the treatment, I can see that it is actually getting done.

October 16, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Tracy,

We’re so glad to hear that the photo updates help you see the work being done! At Aptive, we strive to provide thorough and transparent service so you can feel confident that your home is protected, even when you’re not there. Thank you for being part of the Aptive neighborhood and for trusting us with your home.

-Jasmine

Rated 5 out of 5 stars

Daquan was VERY thorough and covered…

Daquan was VERY thorough and covered all of the house and surrounding areas. No one has ever been that thorough treating our home before. He arrived when he said he would be here. He let me know when he was finished and sent me pictures of everything he did and treated. This was the first time someone did not just rush and hurry up so they could leave. I really hope Daquan is the one who does our treatment every time from now on.

October 21, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Lance,

Thank you so much for taking the time to share your experience. We’re thrilled to hear that Daquan provided such thorough and attentive service, covering your home and surrounding areas while keeping you informed every step of the way. At Aptive, we take pride in delivering pest control that’s both effective and detailed, and it’s wonderful to know that Daquan exceeded your expectations.

We’ll be sure to pass along your kind words to him. We truly appreciate you being a part of the Aptive neighborhood and your trust in us. If there’s ever anything more we can do, please don’t hesitate to reach out.

-Jasmine

Rated 5 out of 5 stars

Small ants

He asked if I was having any issues and he made sure to treat the area with extra attention.

October 4, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Tina,

Thank you for sharing your experience! We’re glad to hear that your service professional took the time to check in and provide extra attention where needed. At Aptive, we aim to make sure every service is thorough and tailored to your home’s needs. We truly appreciate you choosing Aptive and being part of our neighborhood.

-Jasmine

Rated 5 out of 5 stars

She was awesome and attended to what we…

She was awesome and attended to what we needed done. There should be an option to have your appointments automatically scheduled for you. I don't see that being on the Premium Plan.

October 11, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Ken,

Thank you for sharing your feedback! We’re thrilled to hear that our service professional was attentive and able to address your needs. We appreciate your suggestion regarding automatically scheduled appointments and will take it into consideration as we continue to enhance our services. At Aptive, we strive to provide thorough, convenient, and reliable pest control while ensuring our customers feel supported every step of the way.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Rated 2 out of 5 stars

Just a sales call

Yes, the agent looked for termites. He even found some in a dying tree in my backyard, but the visit was really just a sales call—and the service would be pretty expensive.

No thank you.

October 1, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Anna,

Thank you for sharing your experience. I’m glad our agent was able to identify the termite activity in your backyard, and I completely understand your concern about the cost of treatment. We never want anyone to feel pressured and always aim to provide thorough information so our customers can make the best decisions for their home.

If you ever have questions about treatment options or would like a detailed plan tailored to your needs, please don’t hesitate to reach out to us at socialmedia@goaptive.com. We appreciate you taking the time to consider Aptive and being part of our neighborhood.

-Jasmine

Rated 5 out of 5 stars

Good response to needs.

Timely, friendly.

October 8, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Christi and Wiliiam,

Thank you for sharing your feedback! At Aptive, we aim to respond quickly and provide friendly, personalized service for every home. We’re glad to hear our team met your needs and delivered a positive experience. We truly value having you as part of the Aptive neighborhood and look forward to keeping your home comfortable and protected.

-Jasmine

Rated 5 out of 5 stars

Billy is always the best technician…

Billy is always the best technician that’s ever come to my home!
If I can’t get him on the schedule to take care of my Home when my transfer are done, then my treatments will always be postponed! All your employees should be like Billy!

October 7, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Jeffrey,

Thank you for sharing your experience! We’re thrilled to hear that Billy consistently provides such exceptional service and makes a positive impact on your home. At Aptive, we’re proud to have team members like him who are knowledgeable, attentive, and genuinely care about our customers. We truly value having you as part of the Aptive neighborhood and look forward to continuing to keep your home comfortable and protected, Billy included whenever possible!

-Jasmine

Rated 3 out of 5 stars

The worker was kind and timely

The worker was kind and timely, I made the appointment for wasps and requested they come with equipment to handle this issue.

The worker said that wasn’t communicated and my issue was not solved. I think solving this disconnect and resolving the reason I called would make sense.

He was able to provide a spray if the outer layer of my house and yard.

October 4, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi David,

Thank you for sharing your feedback. I’m glad to hear that our service professional was kind and timely, but I’m very sorry that your wasp issue wasn’t fully resolved due to a communication disconnect. At Aptive, we strive to ensure that service requests are clearly understood and addressed, and I understand how frustrating it can be when expectations aren’t met.

We’d like the opportunity to review your account and make sure your concern is properly addressed. Please reach out to us at socialmedia@goaptive.com with your service address and any additional details, and we’ll work to resolve the issue as quickly as possible. We genuinely appreciate your feedback and the opportunity to make this right.

-Jasmine

Rated 5 out of 5 stars

Best technician, Dillion Strayer

Our technician we had focused on the areas I asked him to because they are still a problem. He is really friendly and helpful. When I needed an extension to pay my bill and he was already here, he helped me get through it right away!

October 1, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Heather,

Thank you for sharing your experience! We’re glad to hear our service professional focused on the areas that were most important to you and that he was friendly and helpful throughout your visit. It’s great to know he was able to assist you with your billing extension on the spot. Going above and beyond for our customers is exactly what we aim for at Aptive. We truly appreciate you choosing Aptive and being part of our neighborhood.

-Jasmine

Rated 5 out of 5 stars

Timely

Timely. Reliable. Effective.

September 27, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi there,

Thank you for sharing your feedback! We’re thrilled to hear that our service has been timely, reliable, and effective. At Aptive, we take pride in providing thorough and dependable pest control to ensure every home stays protected.

We truly appreciate your trust in Aptive and look forward to continuing to provide high-quality service for your home.

-Jasmine

Rated 5 out of 5 stars

No bugs, no insects, no spiders!

Regular, on time applications are great, but I really like how the bug & insect population are gone!

September 17, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Mo,

Thank you for sharing your experience! We’re thrilled to hear that our regular, on-time applications have made such a difference and that your home is now comfortable. Delivering effective, reliable results is exactly what we strive for in the Aptive neighborhood.

We truly appreciate you trusting Aptive with your home and taking the time to recognize the work our team provides!

-Jasmine

Rated 5 out of 5 stars

Good job!!!

September 13, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Lowell,

Thank you for sharing your feedback! We’re glad to hear that you’re happy with the service. At Aptive, we take pride in delivering thorough and reliable pest control, and it’s wonderful to know our efforts are appreciated. We look forward to continuing to keep your home and yard protected and comfortable!

-Jasmine

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