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Aptive Pest Control - Saint LouisReviews 

152
TrustScore 4.5 out of 5

4.4

2347 Weldon Parkway, 63146 St Louis, MO, US


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Rated 5 out of 5 stars

Thank you for coming out so quickly and immediately starting the extermination process to eliminate these pesky creatures. Your prompt help is truly appreciated, and I am grateful for your assistance... See more

Company replied

Rated 5 out of 5 stars

Rodrick with Aptive did a great job. He was communicative, professional, and very thorough throughout the service. He explained what he was treating and took time to target problem areas around the ho... See more

Company replied

Rated 3 out of 5 stars

I have been a customer for close to a year now but the last couple of times they were scheduled to service my property, no one has showed up. I called in and was given another time for them to come so... See more

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Rated 3 out of 5 stars

Great customer service. I don’t feel thier materials work, though. We have ants all over the front and back yard, which I have said here problems from day one, but I continue to find new ant cooonie... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Saint Louis

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 2347 Weldon Parkway, 63146, St Louis, MO, United States

  • 13147893169
Promotion box for Aptive Pest Control - Saint Louis

We overthink pests so you don't have to.

Smarter pest control starts here.

4.4

Excellent

TrustScore 4.5 out of 5

152 reviews

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4.4

All reviews

(152)

27,743 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick to respond

In between treatments we were still having issues with ants. I contacted them and they sent someone out within a day or two to retreat for the ants. I like that they are quick to respond when you are having an issue with pests

August 12, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Carol,

Thank you for sharing your experience! We’re glad to hear that our team was able to respond quickly and retreat for the ants when you reached out. At Aptive, we aim to provide reliable and timely pest protection, and it’s great to know that our responsiveness made a difference for you.

Your feedback is appreciated, and we’ll continue working hard to make sure your home stays comfortable throughout your service plan.

-Jasmine

Rated 3 out of 5 stars

The service guys that come to do the…

The service guys that come to do the work is great. They are quick and efficient and text you to let you know when they are coming the day before and the hour or so before. The results have been mixed. The ants have not been seen since this service of three months I believe. The mosquitos are a different story. My wife gets bitten a lot when in the pool or on the deck. Other family members too. I call to get reserviced and they send someone else within a couple days. I am told it takes 14 days to be effective. The misfits ans wasp and crickets and dragon fly have been very active. Maybe, its the pool, I don't know.

August 13, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Rich,

Thank you for sharing your feedback. I’m glad to hear our service professionals are quick, efficient, and communicative. I understand your frustration with the mixed results, especially with mosquitoes and other pests around your pool and deck.

Please reach out to us at socialmedia@goaptive.com with your service address so we can review your account and treatment plan, and make any necessary adjustments. We truly appreciate you being part of the Aptive neighborhood and giving us the opportunity to make your home more comfortable.

-Jasmine

Rated 5 out of 5 stars

Thay were very helpful

Thay were very helpful

August 12, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Steve,

We’re glad to hear that you found our team helpful! At Aptive, we take pride in providing attentive and reliable service to every customer, and your feedback reinforces the work we do every day.

Thank you for being part of the Aptive neighborhood and trusting us to keep your home protected!

-Jasmine

Rated 2 out of 5 stars

Treatment not effective for mosquitos at all

The treatment is not helping for mosquitos at all.

August 12, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Sergio,

Thank you for sharing your feedback. I’m sorry to hear that you’re not seeing the results you expected with mosquito control. I understand how frustrating it can be to continue dealing with pests despite treatment.

I’d like to review your account and ensure we adjust the treatment plan to better target the mosquitoes around your home. Please reach out to us at socialmedia@goaptive.com with your service address so we can take a closer look and work on a solution right away. We truly appreciate you being a part of the Aptive neighborhood and giving us the opportunity to make this right.

-Jasmine

Rated 1 out of 5 stars

Aptive Treated the Wrong Home

Aptive treated my neighbors home by mistake. When I called to discuss with them they stated they sprayed the correct home and denied a refund for the service. Even when presented with photos of the wrong home, that were taken by their technician at the time of service, they continued to support their position of treating the correct home. Absolutely ridiculous.

August 8, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Will,

Thank you for sharing your experience. I’m very sorry for the confusion and frustration this situation has caused. At Aptive, we take accuracy and accountability seriously, and it’s clear this experience did not meet the standard of service we aim to provide.

I’d like the opportunity to review your account and the details of this service so we can better understand what happened and work toward a fair resolution. Please reach out to us at socialmedia@goaptive.com with your service address so we can investigate this matter thoroughly and ensure it’s addressed appropriately.

-Jasmine

Rated 5 out of 5 stars

Excellent support and thorough…

Excellent support and thorough application.

July 19, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Kerri,

Thank you for the great feedback! We’re so glad to hear you’ve received excellent support and that our team has been thorough with your treatments. At Aptive Environmental, we’re committed to delivering both effective results and top-notch customer care every step of the way.

We appreciate you being part of the Aptive family and look forward to continuing to protect your home!

-Jasmine

Rated 5 out of 5 stars

The people that have came out to treat…

The people that have came out to treat my home have been professional and they listen to my concerns.

July 16, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Renita,

Thank you for sharing your experience! We’re proud that our team has been professional and attentive to your concerns—that personalized approach is at the heart of what we do at Aptive. Your trust means a lot to us, and we look forward to continuing to protect your home with care and respect.

-Jasmine

Rated 5 out of 5 stars

Technician is always polite

Technician is always polite and professional

July 15, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Mary,

Thank you for your kind words! We’re proud to have a team that is not only professional but also polite and respectful—that’s the kind of service we strive to provide at Aptive. We appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and professionalism.

-Jasmine

Rated 5 out of 5 stars

Extra service

Called for a treatment between regularly scheduled service. Aptive arrived the next business day. Technician was professional and informative. I recommend Aptive for pest control.

July 15, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Denise,

Thank you for recommending Aptive and for sharing your experience! We’re glad we could quickly accommodate your request between scheduled services and that our service professional was both professional and informative. Providing prompt, reliable care is what we aim for, and we truly appreciate you being part of the Aptive family.

-Jasmine

Rated 5 out of 5 stars

Aptive pest control is great

Aptive pest control is great. They are priced competitively and come anytime you need them. Their termite control is reasonable

July 2, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Susan,

Thank you for the kind words and for highlighting what you value most about your experience with Aptive! We’re so glad to hear that our competitive pricing, responsiveness, and termite control services have made a positive impression. Providing dependable, hassle-free pest control is what we’re all about, and it’s great to know we’re delivering on that promise for you. We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home!

-Jasmine

Rated 5 out of 5 stars

Aptive Review

The Aptive reps are always prompt, knowledgeable and thorough in their duties.

June 26, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Ronald,

Thank you for your kind words! We’re proud that our Aptive team consistently delivers prompt, knowledgeable, and thorough service. Your trust means a lot to us, and we’re committed to continuing to provide the quality care your home deserves. Looking forward to supporting your pest control needs for years to come!

-Jasmine

Rated 5 out of 5 stars

Exceptional ⭐️⭐️⭐️⭐️⭐️

Always great interactions. I called because we saw spiders in the basement between treatments and they had someone at our door in less than 24hrs, you can't compete with that. We had a SEVERE wasp problem for years around our front and back porch, after the first treatment, I haven't seen a single wasp on our entire property.

June 29, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Cody,

Thank you so much for sharing your experience! At Aptive, we understand how frustrating persistent pests can be, especially something as serious as a wasp problem. We're really glad our team was able to respond quickly and effectively to your concerns—and that you haven’t seen a wasp since the first treatment is exactly what we aim for. Your kind words about our prompt service and ongoing support mean a lot to us. We truly appreciate you being part of the Aptive family and look forward to keeping your home comfortable!

-Jasmine

Rated 2 out of 5 stars

Gate left open. Dog got out.

Twice now, our gate has been left open by your service person and one of our dogs has gotten out. I would give 3 stars for any service that truly seems to kill the bugs, which yours does, and I honestly appreciate the updates of what locations are sprayed, and the heads up when you are on your way. The dogs getting out is a big enough negative to knock you guys down from from 4-5 stars, to 2. That's strike 2. If it happens again we are switching services

June 26, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi John and Courtney,

Thank you for your detailed feedback—we truly appreciate you recognizing the effectiveness of our treatments and our communication efforts. That said, I’m very sorry to hear about the issues with your gate being left open and your dogs getting out. We completely understand how serious and upsetting this is, and it’s certainly not the experience we want for any of our customers. I will be sharing this with our team and leadership right away to ensure extra care is taken during your visits to prevent this from happening again. Your safety and satisfaction are top priorities for Aptive, and we’re committed to earning back your full trust. Please feel free to reach out to us at socialmedia@goaptive.com if you’d like to discuss this further. Thank you for being part of the Aptive family—we value you and your feedback.

-Jasmine

Rated 5 out of 5 stars

They returned and treated inside patio…

They returned and treated inside patio door, entrance and windows. Very courteous and thorough.

June 17, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Antoinette,

Thank you for sharing your experience! We’re happy to hear our Aptive service professional returned to thoroughly treat your inside patio door, entrance, and windows with care and courtesy. Attention to detail and respect for your home are priorities we take seriously. We appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same dedication.

-Jasmine

Rated 3 out of 5 stars

Great customer service, weak chemicals

Great customer service. I don’t feel thier materials work, though. We have ants all over the front and back yard, which I have said here problems from day one, but I continue to find new ant cooonies everywhere, like they are drawn to the chemicals, not killed or sent away from them. They are thorough in their post appointment reviews, sending pictures of what they did and details about where concerns were located. Again, great people, just weak performing chemicals.

June 17, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Sarah,

Thank you for taking the time to share your experience and for recognizing the care our team puts into communication and thorough service. At Aptive, we’re proud to have a team that truly listens and keeps you informed every step of the way.

We’re sorry to hear that the ant activity has been persistent despite our treatments. Pest control can be complex, especially with ants, who can sometimes be attracted to certain baits before the full effect takes hold. Your feedback about the effectiveness of our materials is important, and we want to work closely with you to adjust the approach and find a solution that better addresses your concerns.

Please reach out to us directly at socialmedia@goaptive.com so we can review your account and explore additional treatment options tailored to your situation. Our goal is to provide you with the lasting relief and peace of mind you deserve.

Thank you for being part of the Aptive family—we appreciate the opportunity to continue serving you.

-Jasmine

Rated 5 out of 5 stars

Great service

The tech did a through job when servicing the property.

June 17, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Debbie,

Thank you for sharing your experience! We’re glad to hear our Aptive service professional was thorough in servicing your property. Delivering detailed and effective care is what we strive for, and it means a lot to know we met your expectations. We appreciate you choosing Aptive and look forward to continuing to protect your home.

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Saint Louis

Hi Richard,

Thank you for the great feedback! At Aptive, we’re committed to being punctual and thorough to give you the best service possible. We appreciate you trusting us to keep your home protected!

-Jasmine

Rated 5 out of 5 stars

Aptive’s technicians ALWAYS go above…

Aptive’s technicians ALWAYS go above and beyond to provide exceptional customer service. When they are at our house they send pictures of their work, and their communication throughout the visit is remarkable. I always know that every area of our house has been treated.

May 30, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Anne,

Thank you so much for your kind words and for recognizing the hard work of our service professionals! At Aptive, we’re committed to delivering not only reliable pest control, but also a level of service that gives you peace of mind—so knowing you feel fully informed and cared for during each visit means the world to us. We truly appreciate having you as part of the Aptive family and look forward to continuing to go above and beyond for your home!

-Jasmine

Rated 5 out of 5 stars

Service woman was kind and personable…

Service woman was kind and personable and took her time to be sure she had covered everywhere I needed taken care of.
This was a respray due to finding a large centipede-like bug in my bedroom.
She made sure I felt comfortable before she left!

June 3, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Victoria,

Thank you for sharing your experience! We’re so glad to hear that our service professional was kind, personable, and thorough—taking the time to ensure every concern was addressed. It’s especially important to us that you felt comfortable and confident after the respray, especially given the centipede issue.

We truly appreciate you being part of the Aptive family and look forward to continuing to provide you with careful, attentive pest protection.

-Jasmine

Rated 5 out of 5 stars

The technician …

The technician was very professional and made sure all my concerns were addressed and resolved.

May 9, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Karen,

Thank you for sharing your experience! We’re so glad to hear that your service professional was professional and took the time to fully address your concerns. At Aptive, we believe every visit should leave you feeling confident and cared for, and it's great to know we delivered on that promise.

We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same care and attention.

-Jasmine

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