Thank you for coming out so quickly and immediately starting the extermination process to eliminate these pesky creatures. Your prompt help is truly appreciated, and I am grateful for your assistance... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Thank you for coming out so quickly and immediately starting the extermination process to eliminate these pesky creatures. Your prompt help is truly appreciated, and I am grateful for your assistance... See more
Company replied
Rodrick with Aptive did a great job. He was communicative, professional, and very thorough throughout the service. He explained what he was treating and took time to target problem areas around the ho... See more
Company replied
I have been a customer for close to a year now but the last couple of times they were scheduled to service my property, no one has showed up. I called in and was given another time for them to come so... See more
Company replied
Great customer service. I don’t feel thier materials work, though. We have ants all over the front and back yard, which I have said here problems from day one, but I continue to find new ant cooonie... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
2347 Weldon Parkway, 63146, St Louis, MO, United States

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
In between treatments we were still having issues with ants. I contacted them and they sent someone out within a day or two to retreat for the ants. I like that they are quick to respond when you are having an issue with pests

Reply from Aptive Pest Control - Saint Louis
The service guys that come to do the work is great. They are quick and efficient and text you to let you know when they are coming the day before and the hour or so before. The results have been mixed. The ants have not been seen since this service of three months I believe. The mosquitos are a different story. My wife gets bitten a lot when in the pool or on the deck. Other family members too. I call to get reserviced and they send someone else within a couple days. I am told it takes 14 days to be effective. The misfits ans wasp and crickets and dragon fly have been very active. Maybe, its the pool, I don't know.

Reply from Aptive Pest Control - Saint Louis

Reply from Aptive Pest Control - Saint Louis
The treatment is not helping for mosquitos at all.

Reply from Aptive Pest Control - Saint Louis
Aptive treated my neighbors home by mistake. When I called to discuss with them they stated they sprayed the correct home and denied a refund for the service. Even when presented with photos of the wrong home, that were taken by their technician at the time of service, they continued to support their position of treating the correct home. Absolutely ridiculous.

Reply from Aptive Pest Control - Saint Louis

Reply from Aptive Pest Control - Saint Louis
The people that have came out to treat my home have been professional and they listen to my concerns.

Reply from Aptive Pest Control - Saint Louis

Reply from Aptive Pest Control - Saint Louis
Called for a treatment between regularly scheduled service. Aptive arrived the next business day. Technician was professional and informative. I recommend Aptive for pest control.

Reply from Aptive Pest Control - Saint Louis
Aptive pest control is great. They are priced competitively and come anytime you need them. Their termite control is reasonable

Reply from Aptive Pest Control - Saint Louis
The Aptive reps are always prompt, knowledgeable and thorough in their duties.

Reply from Aptive Pest Control - Saint Louis
Always great interactions. I called because we saw spiders in the basement between treatments and they had someone at our door in less than 24hrs, you can't compete with that. We had a SEVERE wasp problem for years around our front and back porch, after the first treatment, I haven't seen a single wasp on our entire property.

Reply from Aptive Pest Control - Saint Louis
Twice now, our gate has been left open by your service person and one of our dogs has gotten out. I would give 3 stars for any service that truly seems to kill the bugs, which yours does, and I honestly appreciate the updates of what locations are sprayed, and the heads up when you are on your way. The dogs getting out is a big enough negative to knock you guys down from from 4-5 stars, to 2. That's strike 2. If it happens again we are switching services

Reply from Aptive Pest Control - Saint Louis
They returned and treated inside patio door, entrance and windows. Very courteous and thorough.

Reply from Aptive Pest Control - Saint Louis
Great customer service. I don’t feel thier materials work, though. We have ants all over the front and back yard, which I have said here problems from day one, but I continue to find new ant cooonies everywhere, like they are drawn to the chemicals, not killed or sent away from them. They are thorough in their post appointment reviews, sending pictures of what they did and details about where concerns were located. Again, great people, just weak performing chemicals.

Reply from Aptive Pest Control - Saint Louis

Reply from Aptive Pest Control - Saint Louis
Aptive’s technicians ALWAYS go above and beyond to provide exceptional customer service. When they are at our house they send pictures of their work, and their communication throughout the visit is remarkable. I always know that every area of our house has been treated.

Reply from Aptive Pest Control - Saint Louis
Service woman was kind and personable and took her time to be sure she had covered everywhere I needed taken care of.
This was a respray due to finding a large centipede-like bug in my bedroom.
She made sure I felt comfortable before she left!

Reply from Aptive Pest Control - Saint Louis
The technician was very professional and made sure all my concerns were addressed and resolved.

Reply from Aptive Pest Control - Saint Louis
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.