Thank you for coming out so quickly and immediately starting the extermination process to eliminate these pesky creatures. Your prompt help is truly appreciated, and I am grateful for your assistance... See more
Company replied

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Thank you for coming out so quickly and immediately starting the extermination process to eliminate these pesky creatures. Your prompt help is truly appreciated, and I am grateful for your assistance... See more
Company replied
Rodrick with Aptive did a great job. He was communicative, professional, and very thorough throughout the service. He explained what he was treating and took time to target problem areas around the ho... See more
Company replied
I have been a customer for close to a year now but the last couple of times they were scheduled to service my property, no one has showed up. I called in and was given another time for them to come so... See more
Company replied
Great customer service. I don’t feel thier materials work, though. We have ants all over the front and back yard, which I have said here problems from day one, but I continue to find new ant cooonie... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
2347 Weldon Parkway, 63146, St Louis, MO, United States

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Mike communicated clearly and I was able to meet him at the door. I shared my concerns and was able to address them, sharing pictures.

Reply from Aptive Pest Control - Saint Louis
They are always neat, courteous, friendly, & professional. If we see an area of concern they always spray that area extra thoroughly. We are happy with their work & service.

Reply from Aptive Pest Control - Saint Louis
The Techs were great. I don’t like the scheduling system. I didn’t get enough notice for an appt Aptive set for me. The notice was so late I could not reschedule Milne. I felt they came to my house way too often.
One time I was told I need to keep my appts so I meet my contract terms. My contract had expir d months ago. M

Reply from Aptive Pest Control - Saint Louis
Very knowledgeable and considerate concerning the problem

Reply from Aptive Pest Control - Saint Louis
They do a great job, are always happy to help, and are great at solving any problems that come up. They are well priced and we have not had any pests in the two years we’ve used them, all while using environmentally friendly products. We highly recommend Aptive!!

Reply from Aptive Pest Control - Saint Louis
Useful information about procedures and billing

Reply from Aptive Pest Control - Saint Louis
Up until now it’s been really good. But since April 14th I’ve had to call them back 3 times. Idk if you all got a bad batch or what.

Reply from Aptive Pest Control - Saint Louis
I had the unfortunate experience of following one of their employees on the highway this morning in the St Louis area. The driver was very erratic with the vehicle operation, swerving beyond the lines of the lane they attempted to occupy.
I then noticed the registration of the car was 11 months expired, didn’t want to attempt to pass as I expected the insurance to be lapsed as well.
If you can’t keep a vehicle up to date, how bad are the internal operations?

Reply from Aptive Pest Control - Saint Louis
DaQuan has serviced us this year and is an excellent communicator and service provider. I've yet to have a poor service since 2020. DaQuan is the best of the best.

Reply from Aptive Pest Control - Saint Louis
Found out through your workers you were putting more applications then what was called for suppose to be every 80 days and you came every month

Reply from Aptive Pest Control - Saint Louis
No one showed up or called. No service was performed and this is not the first time it has happened to me.

Reply from Aptive Pest Control - Saint Louis
They had my technician spraying for I don't even know what pests because it wasn't ANY of the pests I hired y'all to spray for! I hired y'all to spray for spiders, ants, roaches, fleas, ticks, wasps, etc. ALL pests! But they weren't having my technician spray for ants, fleas, and ticks, at least, when last Spring came (Spring 2024) and we ended up with a HORRIBLE flea INFESTATION! And because of finding out that y'all did us dirty on our pest control, I went out (July 2024) and pulled up one of the termite bait traps to see if y'all had conned us into a termite contract we didn't need on top of doing us wrong with the pest control. And sure enough, not one little bit of the termite bait has been touched! I repeated this with other termite bait traps over the months I've fought y'all to get the termite contract dropped and our money returned to us. And every time I've pulled another termite bait trap up, no matter how many months it's been in the ground, none of the bait has been touched! Which means y'all's guy LIED to us about having termites, in order to trick us into that extra contract!!! 😡 And though y'all have FINALLY ended our contract without continuing to try any longer to get MORE money from us y'all DON'T deserve, y'all still haven't REFUNDED us our money y'all LIED in order to obtain!!! So, NO I am NOT, at all, pleased with your services! And, I guess, I should've taken it as a red flag, the way y'all had me do my previous pest control service, Joshua's Pest Control, in order for y'all to have us hire y'all instead. Though, I have to admit, I wasn't pleased with their services anymore either the second Spring I had them hired for because there were pests I was starting see I shouldn't have had around still if they were still spraying for what I had hired them to spray for and it led to me making the, apparent, mistake of hiring y'all in their place. I basically fought y'all almost a year, just shy of it, to get free of the termite contract we should have never been in if y'all's guy hadn't lied about us having termites when we don't.

Reply from Aptive Pest Control - Saint Louis
People showed up when they said they would. They completed their tasks quickly and were gone in a very short time.

Reply from Aptive Pest Control - Saint Louis
Aptive service is always informative, on time, and efficient. I appreciate their communication!

Reply from Aptive Pest Control - Saint Louis
My overall experience with Aptive has been above average. They treat my home inside and out. I appreciate that they also treat my gardens. Although I am not a fan of auto-scheduled appointments, I usually don’t have a problem with rescheduling them when I need to.

Reply from Aptive Pest Control - Saint Louis
Professional Reliable Effective. Love having a pest free entry way to my house. No bugs trying to nest above my entry door and patio door or trying to sneak in every time we come and go. Those treatments are a game changer in the Midwest.

Reply from Aptive Pest Control - Saint Louis
Communication from the technician is great. The service is excellent also.

Reply from Aptive Pest Control - Saint Louis
Texted ahead, listened to me and my wife about trouble spots. Then worked through everything and took pictures of the trouble spots getting done. Then replied via text that everything was done. f

Reply from Aptive Pest Control - Saint Louis
The technicians are courteous and respectful every time. Always introduce themselves like I've never seen them before. Quality checks of areas around inside and out. We had problems before they began treating our home 5 years ago. None since.

Reply from Aptive Pest Control - Saint Louis
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