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Aptive Pest Control - Saint LouisReviews 

152
TrustScore 4.5 out of 5

4.4

2347 Weldon Parkway, 63146 St Louis, MO, US


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Rated 5 out of 5 stars

Thank you for coming out so quickly and immediately starting the extermination process to eliminate these pesky creatures. Your prompt help is truly appreciated, and I am grateful for your assistance... See more

Company replied

Rated 5 out of 5 stars

Rodrick with Aptive did a great job. He was communicative, professional, and very thorough throughout the service. He explained what he was treating and took time to target problem areas around the ho... See more

Company replied

Rated 3 out of 5 stars

I have been a customer for close to a year now but the last couple of times they were scheduled to service my property, no one has showed up. I called in and was given another time for them to come so... See more

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Rated 3 out of 5 stars

Great customer service. I don’t feel thier materials work, though. We have ants all over the front and back yard, which I have said here problems from day one, but I continue to find new ant cooonie... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Saint Louis

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 2347 Weldon Parkway, 63146, St Louis, MO, United States

  • 13147893169
Promotion box for Aptive Pest Control - Saint Louis

We overthink pests so you don't have to.

Smarter pest control starts here.

4.4

Excellent

TrustScore 4.5 out of 5

152 reviews

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4.4

All reviews

(152)

27,743 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy Again

Mike communicated clearly and I was able to meet him at the door. I shared my concerns and was able to address them, sharing pictures.

June 4, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Laura,

Thank you for sharing your experience! We’re glad to hear that Mike communicated clearly and took the time to listen to your concerns. Sharing pictures is a great way to help us understand and address issues thoroughly, and it’s wonderful to know that collaboration made a difference.

We truly appreciate you being part of the Aptive family and look forward to continuing to provide attentive, personalized service for your home.

-Jasmine

Rated 5 out of 5 stars

They are always professional.

They are always neat, courteous, friendly, & professional. If we see an area of concern they always spray that area extra thoroughly. We are happy with their work & service.

June 3, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Evelyn,

Thank you so much for the kind words and for being part of the Aptive family! It means a lot to hear that our service professionals continue to show up with the care, professionalism, and attention to detail you deserve. We're especially glad to know that any concerns are met with extra focus -- that's exactly the kind of service we strive to provide. We're grateful to be your pest control partner and look forward to continuing to keep your home protected and comfortable!

-Jasmine

Rated 4 out of 5 stars

The Techs were great

The Techs were great. I don’t like the scheduling system. I didn’t get enough notice for an appt Aptive set for me. The notice was so late I could not reschedule Milne. I felt they came to my house way too often.

One time I was told I need to keep my appts so I meet my contract terms. My contract had expir d months ago. M

May 21, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Jean,

Thank you for your honest feedback—we really appreciate you taking the time to share both the positives and the frustrations. We're glad to hear our service professionals made a great impression, but we completely understand how the scheduling experience left you feeling overlooked. That’s not the kind of service we want anyone to walk away with.

You should always have plenty of notice and flexibility with your appointments, especially once your contract has ended. We're sorry this wasn’t the case and would love the opportunity to look into your account and clear things up. If you’re open to it, please reach out to us at socialmedia@goaptive.com so we can make sure everything moving forward is aligned with your preferences. You’re a valued part of the Aptive family, and we’re here to make sure your experience reflects that.

-Jasmine

Rated 5 out of 5 stars

Very knowledgeable and considerate…

Very knowledgeable and considerate concerning the problem

May 20, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Paige,

Thank you for your thoughtful feedback! We’re glad to hear that our team was knowledgeable and considerate in addressing your pest concerns. At Aptive, we truly believe understanding your unique situation is key to providing effective and caring service.

We appreciate having you as part of the Aptive family and look forward to continuing to support you. If you ever have any questions or need assistance, don’t hesitate to reach out — we’re here for you.

-Jasmine

Rated 5 out of 5 stars

They do a great job

They do a great job, are always happy to help, and are great at solving any problems that come up. They are well priced and we have not had any pests in the two years we’ve used them, all while using environmentally friendly products. We highly recommend Aptive!!

May 22, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Christy,

Thank you so much for your thoughtful review! We’re thrilled to hear that our team at Aptive has been able to keep your home comfortable for two years while using environmentally friendly products—that’s exactly the balance we strive for. Knowing we’ve helped create a comfortable, safe space for you means the world to us. We truly appreciate your recommendation and look forward to continuing to support you and your home!

-Jasmine

Rated 5 out of 5 stars

Useful information about procedures and…

Useful information about procedures and billing

May 15, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Barbra,

Thanks for the great feedback! We're so glad to hear the information we provided around our procedures and billing was helpful. At Aptive, we know that feeling informed is just as important as the service itself, and we're always here to make things as clear and straightforward as possible.

We appreciate you being part of the Aptive family and are always just a message away if you ever have more questions!

-Jasmine

Rated 4 out of 5 stars

Up until now it’s been really good

Up until now it’s been really good. But since April 14th I’ve had to call them back 3 times. Idk if you all got a bad batch or what.

May 10, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Laura,

Thanks for sharing your experience with us. We’re glad things were going well initially, but we completely understand how frustrating it must be to have to call us back multiple times recently. That’s definitely not the level of service we aim to provide. We’re committed to making this right and ensuring your home gets the protection it needs. If you’re open to it, we’d love to connect directly to address what’s going on and get things back on track for you. Please reach out to us at socialmedia@goaptive.com. Thanks for being part of the Aptive family—we truly appreciate your patience.

-Jasmine

Rated 1 out of 5 stars

No confidence.

I had the unfortunate experience of following one of their employees on the highway this morning in the St Louis area. The driver was very erratic with the vehicle operation, swerving beyond the lines of the lane they attempted to occupy.
I then noticed the registration of the car was 11 months expired, didn’t want to attempt to pass as I expected the insurance to be lapsed as well.

If you can’t keep a vehicle up to date, how bad are the internal operations?

May 13, 2025
Unprompted review
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Reply from Aptive Pest Control - Saint Louis

Hi Rob,

Thank you for bringing this to our attention. Safety on and off the road is something we take seriously at Aptive, and your experience is definitely not in line with the standards we hold for our team. We sincerely regret that this left such a negative impression.

We’ve already shared this feedback with the appropriate team to ensure the matter is addressed swiftly — from the vehicle’s registration status to the driving behavior you witnessed. That’s not the kind of representation we strive for, and we truly appreciate you taking the time to make us aware of it.

If you’d be willing to share any additional details (like the time or vehicle number), feel free to reach out directly at socialmedia@goaptive.com — it would really help us follow up thoroughly.

-Jasmine

Rated 5 out of 5 stars

DaQuan provides great service

DaQuan has serviced us this year and is an excellent communicator and service provider. I've yet to have a poor service since 2020. DaQuan is the best of the best.

May 1, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Jada,

Thank you so much for sharing this! It’s amazing to hear that DaQuan has continued the standard you’ve come to expect since 2020—his dedication to communication and quality truly reflects what we value at Aptive. We’re lucky to have him on the team, and even luckier to have you as a part of the Aptive family!

-Jasmine

Rated 3 out of 5 stars

Found out through your workers you were…

Found out through your workers you were putting more applications then what was called for suppose to be every 80 days and you came every month

May 6, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Jack,

Thank you for sharing your feedback. We sincerely appreciate you bringing this to our attention and apologize for any confusion regarding the frequency of applications. At Aptive, we always aim to provide services that align with your specific needs, and we strive for transparency in our communication. We’d love the opportunity to review your account and make sure we’re following the correct schedule moving forward. Please feel free to reach out to us at socialmedia@goaptive.com so we can address any concerns and ensure you’re completely satisfied with our service. Thank you again for your feedback and for choosing Aptive—we’re here to help!

-Jasmine

-Jasmine

Rated 1 out of 5 stars

No one showed up or called

No one showed up or called. No service was performed and this is not the first time it has happened to me.

April 29, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Dan,

We sincerely apologize for the inconvenience you've experienced. It's frustrating when our service doesn't meet expectations, and we understand how important it is to receive timely and reliable service. Please know that we take your feedback seriously, and we'd love the opportunity to make things right. Could you please reach out to us directly at socialmedia@goaptive.com so we can look into this matter and ensure we reschedule your service promptly? Thank you for your patience and understanding. We are committed to providing the best experience possible moving forward.

-Jasmine

Rated 1 out of 5 stars

Worst Pest Control Service Company I Know!

They had my technician spraying for I don't even know what pests because it wasn't ANY of the pests I hired y'all to spray for! I hired y'all to spray for spiders, ants, roaches, fleas, ticks, wasps, etc. ALL pests! But they weren't having my technician spray for ants, fleas, and ticks, at least, when last Spring came (Spring 2024) and we ended up with a HORRIBLE flea INFESTATION! And because of finding out that y'all did us dirty on our pest control, I went out (July 2024) and pulled up one of the termite bait traps to see if y'all had conned us into a termite contract we didn't need on top of doing us wrong with the pest control. And sure enough, not one little bit of the termite bait has been touched! I repeated this with other termite bait traps over the months I've fought y'all to get the termite contract dropped and our money returned to us. And every time I've pulled another termite bait trap up, no matter how many months it's been in the ground, none of the bait has been touched! Which means y'all's guy LIED to us about having termites, in order to trick us into that extra contract!!! 😡 And though y'all have FINALLY ended our contract without continuing to try any longer to get MORE money from us y'all DON'T deserve, y'all still haven't REFUNDED us our money y'all LIED in order to obtain!!! So, NO I am NOT, at all, pleased with your services! And, I guess, I should've taken it as a red flag, the way y'all had me do my previous pest control service, Joshua's Pest Control, in order for y'all to have us hire y'all instead. Though, I have to admit, I wasn't pleased with their services anymore either the second Spring I had them hired for because there were pests I was starting see I shouldn't have had around still if they were still spraying for what I had hired them to spray for and it led to me making the, apparent, mistake of hiring y'all in their place. I basically fought y'all almost a year, just shy of it, to get free of the termite contract we should have never been in if y'all's guy hadn't lied about us having termites when we don't.

May 1, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Shalom,

Thank you for sharing your feedback, and I truly understand your frustration. It's clear we let you down, and we sincerely apologize for the confusion and miscommunication surrounding your services. We take your concerns seriously, especially regarding the termite bait and the pest control issues you mentioned. This is certainly not the experience we strive to provide, and we regret that we did not meet your expectations.

I’m glad to hear that we’ve taken care of the contract, but I understand there’s still an unresolved issue with the refund. I would like to personally ensure that this is addressed. Could you please reach out to us directly at socialmedia@goaptive.com, or let me know the best way to contact you so we can resolve this matter to your satisfaction?

We value your feedback and are committed to making things right. Thank you for your patience, and I apologize again for the inconvenience.

-Jasmine

Rated 5 out of 5 stars

Efficient

People showed up when they said they would. They completed their tasks quickly and were gone in a very short time.

April 22, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Carl,

Thank you for sharing your experience with us! We’re so glad to hear that our team was punctual, efficient, and able to complete the service in a timely manner. At Aptive, we strive to make sure our customers receive top-notch service with minimal disruption. We truly appreciate your feedback and look forward to continuing to serve you!

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Saint Louis

Hi Bob,

Thanks so much for sharing your feedback! We're happy to hear everything went smoothly, even while you were away. At Aptive, we work hard to make every service seamless and stress-free, and we're grateful to have you as part of the Aptive family.

If you ever have any questions or need anything, we're always here to help!

-Jasmine

Rated 5 out of 5 stars

Aptive service is always informative

Aptive service is always informative, on time, and efficient. I appreciate their communication!

April 4, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Jenny,

Thank you so much for the kind words! We're thrilled to hear that you've found Aptive's service to be informative, punctual, and efficient. Clear and consistent communication is something we really value, so it's great to know that's been your experience. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home with care!

-Jasmine

Rated 4 out of 5 stars

Comprehensive Treatment

My overall experience with Aptive has been above average. They treat my home inside and out. I appreciate that they also treat my gardens. Although I am not a fan of auto-scheduled appointments, I usually don’t have a problem with rescheduling them when I need to.

April 9, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Mark,

According to your account, your next service is scheduled for May 2nd. The email you received was intended as an invitation to share feedback on your overall experience with Aptive. We apologize for any confusion it may have caused and understand how it might have seemed like a service was scheduled. If you'd like to share your thoughts on your service as a whole, we’d truly appreciate it—your feedback helps us continue providing the world-class care you deserve.

-Jasmine

Rated 5 out of 5 stars

Professional Reliable Effective

Professional Reliable Effective. Love having a pest free entry way to my house. No bugs trying to nest above my entry door and patio door or trying to sneak in every time we come and go. Those treatments are a game changer in the Midwest.

April 15, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Lisa,

Thank you so much for the thoughtful review! We're thrilled to hear that your home's entryways are staying comfortable -- that's exactly the kind of peace of mind we aim to deliver. It's great knowing our treatments have made such a difference, especially in the Midwest where bugs love to sneak in. We're grateful to have you as part of the Aptive family and are always here to help keep things protected and comfortable year-round!

-Jasmine

Rated 5 out of 5 stars

Communication from the technician is…

Communication from the technician is great. The service is excellent also.

April 5, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Debra,

Thank you so much for your kind words! We're thrilled to hear that our service professional's communication and the service itself have met your expectations. At Aptive, we're committed to providing excellent service and clear communication every step of the way. We truly appreciate having you as part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

Texted ahead

Texted ahead, listened to me and my wife about trouble spots. Then worked through everything and took pictures of the trouble spots getting done. Then replied via text that everything was done. f

March 29, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Mark,

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that our service professional was able to listen to your concerns and take the time to address your trouble spots thoroughly. At Aptive, we aim to provide not only efficient service but also clear communication every step of the way, and it is great to hear that our team delivered on that for you.

We truly appreciate your feedback and look forward to continuing to support your pest control needs. If there is anything else we can for you, do not hesitate to reach out!

Rated 4 out of 5 stars

Trust

The technicians are courteous and respectful every time. Always introduce themselves like I've never seen them before. Quality checks of areas around inside and out. We had problems before they began treating our home 5 years ago. None since.

March 12, 2025
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Reply from Aptive Pest Control - Saint Louis

Hi Peggy,

Thank you for your wonderful feedback! We are so glad to hear that our service professionals have consistently provided courteous and respectful service. At Aptive, we believe in building strong, lasting relationships with our customers, and it is great to know that our efforts have made a difference in keeping your home comfortable over the past five years.

We are committed to continuing that high level of service and ensuring your home stays protected. If you ever need anything, do not hesitate to reach out!

-Jasmine

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