Aq Living Reviews 14,445

TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Ordered a chair the delivery was fast but whats the point of it , i received a broken toren open box , the pieces where not individually packed , some parts where broken and the most important part of... See more

Rated 5 out of 5 stars

I have ordered second hand table. It came really damaged so i returned it. I am giving high rating because I was pleasantly surprised with customer service and how quickly and smoothly they were answe... See more

Rated 5 out of 5 stars

I recently purchased Oval dining table (180cm) - Walnut colour , and I am beyond impressed with every aspect of it! The color is stunning—exactly as shown in the images. It blends seamlessly... See more

Rated 5 out of 5 stars

I purchased a dining chair and bar stools, they were very reaosnably priced and incredibly high quality, I have already been complimented on them. Delivery service was ok communication was good, but... See more

Company replied

Company details

  1. Furniture Store

Written by the company

AQ-Living.com biedt een ruim assortiment aan huis- en tuinartikelen aan. Je vindt bij ons onder andere meubels, diverse tuinartikelen en diverse dierenverblijven. Maar bijvoorbeeld ook producten voor baby's en kinderen of verlichting en verwarming.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 79% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Quality of the product.

The quality of the product was good and the delivery was good. Thank you

December 2, 2025
Aq Living logo

Reply from Aq Living

Dear Customer,

Thank you for your review. We are glad to learn that you are satisfied with the quality of the product and the delivery. We appreciate your feedback and look forward to serving you again in the future.

Best regards,
Kayleigh | Customer Service Team

Rated 5 out of 5 stars

Trustworthy

First time purchase and very happy with my experience. Great selection with great prices and super fast shipping! Thank you team!

November 14, 2025
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Reply from Aq Living

Dear Customer,

Thank you for your review. We are glad to learn that your first purchase with us was a positive experience, and that you appreciated our selection, prices, and fast shipping. Your feedback is greatly appreciated!

Best regards,
Kayleigh | Customer Service Team

Rated 4 out of 5 stars

The delivery of dining table had issues…

The delivery of dining table had issues but the aq living addressesd it promptly and delivered it as promised.

November 10, 2025
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Reply from Aq Living

Dear,

Thank you for your review.
We appreciate you sharing your experience. While we regret that there were issues with the delivery of the dining table, we are pleased to hear that our team addressed this promptly and delivered as promised. We hope you enjoy your dining table and look forward to welcoming you again in the future.

Kind regards,
Kayleigh | Customer Service Team

Rated 5 out of 5 stars

Good table!

The table we ordered was exactly as mentioned in the website.
It is very easy to mount it.
Seems a good deal for the price offered.

November 12, 2025
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Reply from Aq Living

Dear Customer,

Thank you for your review. We are glad to learn that the table met your expectations, was easy to assemble, and that you are satisfied with the value. We appreciate your feedback.

Best regards,
Kayleigh | Customer Service Team

Rated 5 out of 5 stars

I really felt so amazed of the product…

I really felt so amazed of the product and delivery service! I love the Danish curve dining table, it is in amazing quality. Already hosted my friends. Even they said table was so nice. Thank you again for the amazing product and services. I am already planning to buy other furnitures from your website.

October 30, 2025
Rated 5 out of 5 stars

Good products and prices

I got pieces of mango wood furniture from them. The price was really good, the website had good functions and all the info I needed. Shipping was done on the exact date requested. Great experience overall.

October 29, 2025
Rated 4 out of 5 stars

Top kwalitei

Top kwalitie good stole 9/10

October 10, 2025
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Reply from Aq Living

Beste,

Hartelijk bedankt voor het plaatsen van deze beoordeling. Ik wens u veel plezier met de aankoop toe en ik verwelkom u in de toekomst graag wederom in onze webshop.

Met vriendelijke groet,
Marloes
Team klantenservice.

Rated 5 out of 5 stars

I definitely recommend a great store.

The product I ordered is good, everything is great, delivered quickly

September 30, 2025
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Reply from Aq Living

Dear,

Thank you very much for posting this wonderful review. We are delighted to hear that the delivery was to your satisfaction and that you are happy with the price. We hope you enjoy your purchase and look forward to welcoming you back to our webshop in the future.

Kind regards,
Marloes
Customer Service Team.

Rated 5 out of 5 stars

Great quality and service…

AQ Living delivered the next day just as they said - everything went smooth the delivery and communication. The chairs we bought look amazing and is really good quality for the price! Will be shopping there again!

September 16, 2025
Rated 5 out of 5 stars

Eet tafel perfect

Eet tafel perfect

September 15, 2025
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Reply from Aq Living

Beste Daiana,

Hartelijk bedankt voor het plaatsen van een beoordeling. Ik ga er vanuit dat u veel plezier van uw bestelling zal hebben en ik verwelkom u in de toekomst graag wederom in onze webshop.

Met vriendelijke groet,
Lindy | Team Klantenservice

Rated 5 out of 5 stars

Nice travel case

Nice color and good quality for the price

August 26, 2025
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Reply from Aq Living

Dear Sir/Madam,

Thank you for posting this lovely review.
It's great to read that you are so satisfied with the item you ordered. I hope you will enjoy it for many years to come.

Kind regards,
Marloes
Customer Service Team.

Rated 5 out of 5 stars

I have great experience.

I have great experience.
The mangohout table and the eetstoelen are perfect and not expensive. The customer service is fast and friendly. There were some missing screw but after contacted the customer service, I received it within 2 days. Highly recommended!

August 19, 2025
Rated 5 out of 5 stars

Very good quality

Exceptional

August 12, 2025
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Reply from Aq Living

Dear,

Thank you very much for posting this wonderful review. I am glad to hear that the delivery was to your satisfaction and that you are happy with the price. I hope you enjoy your purchase and I look forward to welcoming you back to our webshop in the future.

Best regards,
Jenna | Team Customerservice

Rated 5 out of 5 stars

My package was intact

My package was intact. I was happy with their klantenservice. And the dinning table l ordered was perfect as in the photo. I am happy buying it.

July 22, 2025
Aq Living logo

Reply from Aq Living

Dear Sir/Madam,

Thank you for posting this wonderful review.
It's great to read that you are so satisfied with the item you ordered. I'm sure you'll enjoy it very much.

Kind regards,
Marloes
Customer Service Team.

Rated 5 out of 5 stars

Price - Quality Performance is the Best

We have ordered a dining table with 6 chairs and is delivered in an expected quality and time. Wir haben sich von jedem Schritt während der Lieferung informiert. Price / quality performance is very good!

July 24, 2025
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Reply from Aq Living

Dear Sir/Madam Gohkan,

Thank you very much for submitting a review. I hope you enjoy your order and look forward to welcoming you back to our webshop in the future.

Kind regards,
Jenna | Customer Service Team

Rated 1 out of 5 stars

Bad experience delivery time

We have been waited for 4 moths to get our TV unit without any information from their aq-living. I always called them to ask the product status. We haven’t got update the product which i bought even they sell it on their website where the expected delivery within 5 working days. Quite interesting!! And we gave up to buy it

July 29, 2025
Aq Living logo

Reply from Aq Living

Dear Sir/Madam,

Thank you very much for taking the time to submit a review. First of all, I would like to offer my sincere apologies for the inconvenience you experienced in this situation.

I would like to get in touch with you to discuss the situation and explore the options available to you.

I look forward to hearing from you.

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