From placing the order to the delivery I was notified step by step everything was spot on very helpful with assisting me in making me choose the style colour and fabric a surprise bedroom makeov... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
A&Q Beds is a bedmaking company based at the heart of Yorkshire in Dewsbury. We design and manufacture luxury beds designs in the UK.
Unit 1 High Streets Mills High St Heckmondwike, Wf160DL, West Yorkshire , United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 23% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing customer service, excellent communication. Helped to make sure I ordered the right size headboard, helped with colours. Answered every worry I had. Highly recommended this company. Amazing value for money ☺️
Can’t rate my bed high enough 🙌 the price and quality were amazing 🤩 such a great bed for such a low price …. Would deffo recommend to all . Thank you @sleepzingsbedding 😍
Amazing company , I don't normally write reviews but had to on this occasion, A&Q Beds and furniture have the most helpful customer service I have experienced they happy to help with any questions you have to get exactly what you want. The quality of my bed is outstanding and so much value for money . I WOULD HIGHLY RECOMMEND THEM !!!
Was hesitant about ordering from there fb page but as the messages flowed zara made us feel at ease, very lovely, got everything we asked for and was at an awesome price, I will be telling friends and family about this and you'll get more orders, absolutely amazing thankyou x
Outstanding customer service communication online fantastic replied almost straight away delivery was brilliant arrived exactly when they said they would. Very polite helpful and the quality of the bed and mattress it amazing
Very happy with our purchase's. Easy to deal with from start to finish. On hand to answer questions, great delivery speed & excellent delivery service. Beds are amazing and very comfy. Have made my children's day. Can't thank you enough. Would definitely recommend 👏🏻
Great bed bigger then I expected but fits like I wanted the bed to . Great price 👍 definitely recommend 👌
Highly recommend love my new bed the best price other company’s charging way more for the same. A&Q whole team from customer service to delivery men they was helpful and very professional and I found them to go above and beyond for me. Would use again and thankyou
Amazing service! Staff are so helpful delivery was really fast & straightforward. Highly recommend this company.
We purchased a bed in beige naple and we couldn’t be happier. The upgraded mattress was worth every penny. Order fulfilled so quickly. Thank you team.
Good communication and very helpful. Item arrived and was perfect and as described would definitely order again
The best company to get your beds from! I got an amazing deal in their Black Friday sale , I ordered on Sunday and it was delivered on Tuesday all the way to Northern Ireland! Amazing service and amazing customer service! I absolutely love my bed it’s gorgeous and the best quality, it also came with a mattress! Can’t wait to place another order , I really recommend aq beds!
Amazing price for super king with mattress and box came in time and very sturdy and comfortable would defo recommend.
Received a damaged headboard on both sides, got in touch with company was advised I would get a replacement or £20 refund, after going back and forth they then changed their mind to collecting the bed the next week having it a week to repair then sending it back the following week, I explained the bed was made up and in use said that’s their policy! I informed them I was going to seek advise through legal advice was told to ‘try it’ again told they would repair it process taking 2 weeks after paying for a new bed was going to get. Repaired bed then was accused that I could have damaged it taking it upstairs when we took tit up in the packaging! Arranged for collection the next week to be let down as they couldn’t find the route! Didn’t try to call of get in touch in anyway, said it would be another week to collect absolutely the worst experience of customer care I have received in my whole life once they have your cash service changes
BEST BEDS AND SERVICE EVER!
I have purchased 2 beds from A&Q. I love how affordable they are and also such good quality. Customer service is also perfect. Will always buy from these moving forward. Highly recommended
Absolutely brilliant
Absolutely brilliant - came super quick it’s made beautifully and solid and sturdy. I had a super king which is huge and it’s honestly brilliant mattress as well and free pillows - lovely really
Impressed
Excellent customer service, great staff, comfy orthopedic beds, affordable rates with flexible payment plans.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.