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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and friendly staff who go above and beyond. Many people appreciate the efficiency of the customer service team, noting quick responses and thorough product knowledge. Consumers frequently mention the prompt and reliable delivery service, with orders often arriving the next day. Reviewers are also very satisfied with the products, finding them to be of good quality and effective in solving their needs.

What people talk about most

Service

Customers had positive experiences with service. Reviewers consistently praise the efficient, fast, and... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the helpfulness,... See more

Delivery service

Users describe positive interactions with delivery service. Many customers highlight the speed of delivery,... See more

Product

Clients share positive opinions on product quality and reliability. Many reviewers highlight the good quality... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We've been using AquaCure for a while now and honestly couldn't recommend them highly enough. Brilliant products, brilliant service and a team that genuinely goes above and beyond. If you're looking f... See more

Company replied

Rated 5 out of 5 stars

I was having a problem after changing my water filters. There was no water coming out if the tap! After a while fiddling with it accessed their website chat option and chatted with Mike who diagnosed... See more

Company replied

Rated 5 out of 5 stars

We've been working with Aqua Cure since 2009 and they've always been great. Deliveries are always on time and correct too. They're always there for any help we need and their team- managed by the love... See more

Company replied

Rated 5 out of 5 stars

I have shopped for many years with Pure Flo, buying a water tap system & renewing new carbon filters they are easy to change over, they are a reasonable priced. My family drinks lots of water through... See more

Company replied


Company details

  1. Water Filter Supplier
  2. Hot Water System Supplier
  3. Water Pump Supplier
  4. Water Purification Company
  5. Water Softening Equipment Supplier
  6. Water Treatment Supplier

Written by the company

Aqua Cure are one of the UK's leading suppliers of water treatment and purification products for use in domestic, commercial and industrial environments. We offer a wide range of solutions to solve all your water problems, from simple water taste improvement to complex scale control.


Contact info

4.9

Excellent

TrustScore 5 out of 5

354 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Erin at Aqua Cure was very helpful in…

Erin at Aqua Cure was very helpful in sourcing and organising delivery of 19 litre bottles to our company, always updating on information relating to the order and delivery time. We be reordering again in the near future.

March 21, 2024
Unprompted review
Rated 5 out of 5 stars

Water Filter

I had been asked to obtain a filter for a client.
This is totally out of my field of knowledge, so I was totally reliant on the information given to me by Aqua Cure.
Erin proved most helpful: sourcing exactly what I needed, arranging delivery next day and all for a great price.
5*
Highly recommended.

April 10, 2024
Unprompted review
Rated 5 out of 5 stars

✨AQUACURE EVERYTHING!!✨✨✨🧡🧡🧡🧡

🧡🧡
Non healing diabetic foot ulcer- fixed in less than 3 weeks, Kidney Damage fixed and back to 100% function in 5 weeks, neuropathy in hands and feet fixed in 4 months, all pain in body 100% gone in 8 months from years of weight training... lost 12 kgs in 3 months...etc etc MATE.. this machine is THE HOLY GRAIL.. the very best of the best!! EVERYONE ON THE PLANET NEEDS TO OWN THIS MACHINE!! 🧡🧡

September 2, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

Helpful, friendly staff, and a good quality product. I'd definitely look to use this company again, not least because you know there is great support there if you need it

February 29, 2024
Unprompted review
Rated 3 out of 5 stars

Having been a trade customer for over…

Having been a trade customer for over 30 years, a little disappointed that an order was taking 2 weeks for delivery.....then when it did not arrive, I called and was told it would be another 2 weeks!!!So I said I would cancel and go elsewhere.Then after the weekend, I called to speak to Customer Services manager to tell them of my experience and she said the order was being despatched that day!,,and could not explain why I had been told a completely different date.....
The items arrived...let’s hope my next experience is not so difficult.....

November 28, 2023

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