Worst company experience ever, and 15K down the drain!! LPI does operate under other names like Aqua Living, and I am in TN. Two month old hot tub with multiple issues and poor customer service, maint... See more
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Up to today I was delighted with the help I received Christina Hall. However today was the day when my delivery was due. Hermes proudly claiming the delivery had been done and posted a picture showing... See more
The goggles are nice, but I chose them based on their supposed eco friendliness. I was horrified to see them arrive in lots of non-recyclable plastic. False advertising. Shame on you!
Company replied
We purchased a hot tub from aqua living last year and haven’t been able to use it since January. They have sent someone to fix our hot tub twice then ordered parts and the poor guy has been out at lea... See more
Company details
Information provided by various external sources
Free mainland UK delivery*. Free returns on Chatham boots and shoes. A British water lifestyle store, we stock eco and aqua friendly products including stand up paddle boards, waterproof bags, deck shoes, lifejackets, kids swimwear, goggles, water bottles, 100% recycled kids toys and eco-friendly gifts. *Orders over £30.
Contact info
Metro House, Northgate, PO19 1BE, Chichester, United Kingdom
- 01243 915511
- customerservices@aqualiving.co.uk
- aqualiving.co.uk
1.3
Bad
147 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Easy to order
Easy to order, good communication and prompt delivery of life jackets for the children. Thank you!
June 5, 2020
Unprompted review
Reply from Aqua Living
Thank you for your feedback of the Baltic lifejacket delivery.
Happy boating and paddling :)
The Aqua Living crew
Great service and fast delivery
Great service and fast delivery, very happy
June 3, 2020
Unprompted review
Great communication & care from this…
Great communication & care from this company. Will definitely purchase from them again. Contacted me when delays occurred with my order, which was out of their control. Great customer service
June 3, 2020
Unprompted review
Fantastic service
Fantastic service, super fast dispatch and delivery. Very impressive.
June 2, 2020
Unprompted review
Excellent products efficient service.
May 17, 2020
Unprompted review
Very honest and very reliable
May 15, 2020
Unprompted review
The scrunch bucket and fishing net
The scrunch bucket and fishing net make the perfect kids present. Great quality. Living by the water, we don’t leave the house without them when we go for a walk. We’ve also filled the scrunch buckets up with indoor toys like Lego and pens. Great service from Aqua Living. Thank you.
May 14, 2020
Unprompted review
Perfect communication to the client.
Perfect communication to the client.
Till next time!!!
May 14, 2020
Unprompted review
really lovely things and such good…
really lovely things and such good quality and really prompt delivery. Shame you can't ship via Royal Mail to the Isles of Scilly, my daughter there loves your stuff.
May 13, 2020
Unprompted review
Excellent delivery time parcel unopened…
Excellent delivery time parcel unopened as a birthday present
May 1, 2020
Unprompted review
Dinosaur ice lolly moulds really make…
Dinosaur ice lolly moulds really make the grade. Good quality and perfect results. Grandchildren love them. Ordered and arrived very quickly.
May 1, 2020
Unprompted review
Reply from Aqua Living
Thank you so much for supporting our small business that supports the Marine Conservation Society. Please enter the code THANKS for a 10% discount off your next order during May 2020 (excludes sale items).
Thanks - stay safe & stay healthy,
the Aqua Living crew
Excellent Service.
A good product at a competitive price with very fast delivery. Even though the wrong size was initially supplied, the return and replacement was dealt with promptly and efficiently. Excellent service.
April 30, 2020
Unprompted review
Really quick delivery but unfortunately…
Really quick delivery but unfortunately the product wasn’t quite as advertised. ( ordered rockets and got dinosaurs!)
April 30, 2020
Unprompted review
Excellent service
Excellent service. Will certainly ordering more items from Aqualiving.
April 30, 2020
Unprompted review
Good service excellent customer service…
Good service excellent customer service when I needed to return the boots. Not because the boots were bad they were exceptionally well made just didn’t fit round my calf.
March 7, 2020
Unprompted review
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