Worst company experience ever, and 15K down the drain!! LPI does operate under other names like Aqua Living, and I am in TN. Two month old hot tub with multiple issues and poor customer service, maint... See more
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Up to today I was delighted with the help I received Christina Hall. However today was the day when my delivery was due. Hermes proudly claiming the delivery had been done and posted a picture showing... See more
The goggles are nice, but I chose them based on their supposed eco friendliness. I was horrified to see them arrive in lots of non-recyclable plastic. False advertising. Shame on you!
Company replied
We purchased a hot tub from aqua living last year and haven’t been able to use it since January. They have sent someone to fix our hot tub twice then ordered parts and the poor guy has been out at lea... See more
Company details
Information provided by various external sources
Free mainland UK delivery*. Free returns on Chatham boots and shoes. A British water lifestyle store, we stock eco and aqua friendly products including stand up paddle boards, waterproof bags, deck shoes, lifejackets, kids swimwear, goggles, water bottles, 100% recycled kids toys and eco-friendly gifts. *Orders over £30.
Contact info
Metro House, Northgate, PO19 1BE, Chichester, United Kingdom
- 01243 915511
- customerservices@aqualiving.co.uk
- aqualiving.co.uk
Hasn’t replied to negative reviews
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Pleased with item it was as described…
Pleased with item it was as described and arrived very quickly, bought as Xmas present so not been used yet but am sure it will be enjoyed.
Order and delivery were quick and…
Order and delivery were quick and efficient
Fast delivery and item wrapped well
Fast delivery and item wrapped well but box was a bit bashed. This didn’t affect the product. Sizing was larger than expected but this isn’t a problem as I will use insoles and thicker socks.
Aqua Living were fantastic
Aqua Living were fantastic! I absolutely love the products - eco friendly and delivered the next day.
A pleasure to buy from
A pleasure to buy from. Delivery was quick and I was kept updated throughout. Happy to recommend and will definitely buy from again.
Heather
Company was brilliant to deal with, but !!!!
Company was brilliant to deal with. But the chatham boots I bought have stained my cream trousers. And it hasn't washed out.
Took an extra day to arrive which was…
Took an extra day to arrive which was nearly critical as I needed it for a certain day and it said next day delivery.
Excellent service
I cannot fault my online buying...very…
I cannot fault my online buying...very good updates and details on delivery...my product, deck shoes I’m happy with....writing from Gran Canaria....gracias
Great service and product
Great Company to deal with Alistair…
Great Company to deal with Alistair Hall was really helpful responding quickly to questions I had on a pair of Chatham boots I wanted to order.
They arrived quickly with great tracking and most importantly the boots exceeded my expectations! Great quality and so comfortable, perfect!
I stumbled across this company while searching for a 3/4 length waterproof seaside/beach type leather walking boot, so pleased I did! exactly what I was looking for! would shop here again!
Great product great service
Really impressed with the quick…
Really impressed with the quick delivery especially as Hermes are not known to be the best.
The tea set is fab and we love that it is made from recycled plastic bottles.
We will be buying another one for our niece. Thank you 🙏
The team were very helpful and…
The team were very helpful and communicative. I got my order on time.
Excellent service
Very pleased with my item and speedy…
Very pleased with my item and speedy delivery great company will be definitely using again
Fulfils description accurately.
Excellent service.
Ordered my Aladdin coffee cup from here…
Ordered my Aladdin coffee cup from here as being looking for a replacement since I lost my last one. Easy to order, cheapest place I found it and super speedy delivery. Thanks.
Good service fast delivery
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