Worst company experience ever, and 15K down the drain!! LPI does operate under other names like Aqua Living, and I am in TN. Two month old hot tub with multiple issues and poor customer service, maint... See more
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Up to today I was delighted with the help I received Christina Hall. However today was the day when my delivery was due. Hermes proudly claiming the delivery had been done and posted a picture showing... See more
The goggles are nice, but I chose them based on their supposed eco friendliness. I was horrified to see them arrive in lots of non-recyclable plastic. False advertising. Shame on you!
Company replied
We purchased a hot tub from aqua living last year and haven’t been able to use it since January. They have sent someone to fix our hot tub twice then ordered parts and the poor guy has been out at lea... See more
Company details
Information provided by various external sources
Free mainland UK delivery*. Free returns on Chatham boots and shoes. A British water lifestyle store, we stock eco and aqua friendly products including stand up paddle boards, waterproof bags, deck shoes, lifejackets, kids swimwear, goggles, water bottles, 100% recycled kids toys and eco-friendly gifts. *Orders over £30.
Contact info
Metro House, Northgate, PO19 1BE, Chichester, United Kingdom
- 01243 915511
- customerservices@aqualiving.co.uk
- aqualiving.co.uk
Hasn’t replied to negative reviews
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Wonderful company!
Wonderful company!
Second time in a week I have ordered from Aqualiving.
Excellent customer service. Prompt delivery.
Lovely products.
Thank you.
Easy to use site
Easy to use site. Love the eco friendly goodies. Quick service, thanks.
They are the best goggles ever my…
They are the best goggles ever my daughter absolutely hates water In her eyes and normal goggles keep letting water in.so I purchased a pair of aqua spheres and she swam with her head underwater 90% of the time. What a difference they have made to her confidence in the water.Thank you
Fantastic end to end experience with…
Fantastic end to end experience with aqua living. Website if excellent and very easy to use and purchase
Very good had a small issue not even…
Very good had a small issue not even there fault fix it straight away sent out a new part everything came next day
Jobe SUP
Jobe paddle board arrived next working day as promoted. So far so good. A*
Great customer service
It turned out the item I wanted sadly wasn’t in stock. Alistair pulled out all the stops to order one from the supplier and get it to me by the date required, with regular, friendly communication to keep me updated. I’m pleased I took a chance, would definitely recommend and use again.
Arrived on time
Arrived on time, well packaged and a reasonable price. Thanks!
Fantastic quality - lush range
Fantastic quality products- really enjoyed the range online and quick delivery :) kitting out the kids for summer next!
Very helpful & responsive when there…
Very helpful & responsive when there was a fault with the product , sending a replacement the next day.
Delivered on time and product was as…
Delivered on time and product was as listed.
5 ⭐️
I wanted a Camelback Eddy for my…
I wanted a Camelback Eddy for my granddaughter (as she wants the adults) it’s a good price cheaper than in the stores. Quick delivery
Great product
Great product! My 4yr old loves them. Speedy delivery.
Excellent products-don’t leak!
Great quality products and fast delivery
Great quality products and really fast delivery. Great communication as well so easy to order from and rely on.
Brilliant Eco Bath Toy - Brilliant Service!
I gifted this brilliant bath toy to my nephew. He loves it and has it landing in the bath water with great gusto making a huge splash! Although he is too young to appreciate this, I love this toy due to the fact it is totally recycled and from milk bottles no less that would normally go to land fill - so it ticks all the eco boxes for me! Well done Aqua Living, just the best gift! Fab customer service with a speedy delivery. Started making my Summer essentials wish list fo all things water related already!
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