Had no issues with watersofter install and drinking water tap. Engineer explained the installation process before starting, and was very efficient in his work, and tidied up when completed. Since... See more
Company replied
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Tristan and his team were excellent. Their online booking system let us know when his staff member would be arriving, and we were kept up to date. The undersink filter he installed has transformed... See more
Company replied
Great service from a freindly team. A family run business supplying quality products at competitive prices. I've been buying salt from Aquasoft for years and when my Harvey softener needed replacing a... See more
Company replied
Great team in Aquasoft, totally satisfied with my sofa water in my new home. Tristan is so professional and explained all options very clearly. Neat and clean installation by Adam, he was very pleasa... See more
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Company details
Written by the company
Offering a first class service to homes and businesses throughout the South East for sales, installation, service & repair for water softeners, drinking water systems, water coolers & boilers and salt delivery.
Contact info
51 Westgate Close, CT2 8JH, Canterbury, United Kingdom
- 01227 656670
- mail@aquasoftuk.com
- aquasoftuk.com
4.8
Excellent
683 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Came out to fix the leak very quickly…
Came out to fix the leak very quickly and were really efficient. Extremely helpful company.
April 29, 2024
Reply from Aquasoft water softeners
Thanks so much for the great review Elaine! We'd obviously love to be a 5 star company for you so please let us know any improvements for next time and we will endevour to make these happen!
Good communication with office and…
Good communication with office and engineer. Stephen explained the fault and appointment was made very quickly for him to return with new parts and complete repair
April 22, 2024
Reply from Aquasoft water softeners
Thanks so much for the great review Theresa!
Reply from Aquasoft water softeners
Thanks so much for the great review Kim!
Reply from Aquasoft water softeners
Thanks so much for the great review!
reliable,delivery on time.good product
April 22, 2024
Reply from Aquasoft water softeners
Thanks so much for the great review David!
Faultless end to end service
the telephone service, the engineer who carried out the abortive repaid, the engineer who fitted the new softener
April 16, 2024
Reply from Aquasoft water softeners
Thanks so much for the great review Denise!
Absolutely excellent service
Absolutely excellent service. Polite and efficient engineer. Could not have been better.
April 11, 2024
Reply from Aquasoft water softeners
Thanks so much for the great review!
Reply from Aquasoft water softeners
Thanks so much for the great review Linda!
Excellent service
Engineer identified the problem with water softener and dealt with it quickly and professionally.
April 12, 2024
Reply from Aquasoft water softeners
Thanks do much for the great review Simon!
Reply from Aquasoft water softeners
Thanks so much for the great review Lisa!
What made my experience great was the…
What made my experience great was the rapid response to my request for help and service.
April 10, 2024
Reply from Aquasoft water softeners
Thanks so much for the great review Michael!
Excellent professional company to deal…
Excellent professional company to deal with. Very knowledgeable service staff. Got my two water softener working in a few hours. Very pleased with the service.
April 9, 2024
Reply from Aquasoft water softeners
Thanks so much for the great review Michael!
Efficiency friendly on time
Efficiency friendly on time. No trouble in explaining how it works and what the dials do.
April 9, 2024
Reply from Aquasoft water softeners
Thanks so much for the great review Janet!
Adam went beyond the call of duty
Adam went beyond the call of duty! He was wonderful and installed my water softener together with new pipework and stop cock which had to be put in a small cupboard under a washbasin. It all took hours of work which he did with continual good humour and care.
April 4, 2024
Reply from Aquasoft water softeners
Thanks so much for the great review Judith!
Good communication using tried and…
Good communication using tried and tested app,engineer on time,pleasant,informative and left site tidy. Priceing fair.
April 2, 2024
Reply from Aquasoft water softeners
Thanks so much for the great review!
The driver went to the wrong village…
The driver went to the wrong village and phoned when he couldn’t find us!
March 26, 2024
Reply from Aquasoft water softeners
Many thanks for the review. Apologies that our driver couldn't find you straight away but glad he did call you to let you know the situation!
Aquasoft engineer did an excellent job…
Aquasoft engineer did an excellent job repairing a leak we had with the softener. Also changed the filter with everything working great again.
March 22, 2024
Reply from Aquasoft water softeners
Thanks so much for the great review Padraig!
The service engineer was tidy
The service engineer was tidy, friendly and done an excellent job.
March 26, 2024
Reply from Aquasoft water softeners
Thanks so much for the great review John!
The service from start to finish was…
The service from start to finish was smooth and effortless
March 14, 2024
Reply from Aquasoft water softeners
Thanks so much for the great review!
Very nice young man.came back for…
Very nice young man.came back for slight misunderstanding.
March 20, 2024
Reply from Aquasoft water softeners
Thanks so much for the great review Susan!
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