AR15 Discounts Reviews 543

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent prices and wide selection of products available, often finding items at competitive rates. Many highlight the fast and reliable shipping, with orders often arriving earlier than expected and in secure, discreet packaging. The ordering process is generally described as a breeze, and the quality of the products is consistently noted as high, never feeling cheap or like a knock-off. However, some customers also noted issues with delivery services, such as packages being lost or arriving late, even after paying for expedited shipping. A few other people also felt that the site could be slow to process orders, and some experienced receiving incorrect items or products that were dead on arrival, leading to dissatisfaction with the resolution process.

What people talk about most

Price

Consumers find price to be positive, with many reviewers consistently praising the great prices, good deals,... See more

Product

Customers consistently note positive experiences with product, praising the good quality, great selection,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the fast shipping and... See more

Order

Reviewers express satisfaction with their orders, frequently noting accurate and complete deliveries that... See more

Service

Customers had positive experiences with service, often highlighting its speed and efficiency. Many reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

9-5 update: I was contacted by Jennifer from AR15 Discounts/DirtyBird and she rectified the situation. So I am upgrading from 1 to 4 stars. I purchased the TWF Frame For Glock 17 Gen 3 & 4 but it'... See more

Company replied

Rated 4 out of 5 stars

Doing well on pressing an getting packages out. There was a few things I was going to get from u guys but u guys was out of stock so had to buy from somewhere else I like to buy all my stuff from 1 pl... See more

Company replied

Rated 5 out of 5 stars

I became aware of AR15Discounts thru the AmmoSeek website. Their listing disappeared after a few weeks. They came up on a google search, and I found primers listed at a price too good too be true. An... See more

Rated 5 out of 5 stars

The sale on an item ended mid checkout process, and i contacted customer support and they give me a gift card voucher for the difference. Thats the best customer support ive had from any website and i... See more


Company details

  1. Online Marketplace

Written by the company

Family owned and operated. Great prices, fast shipping, and outstanding service on AR15 Parts from top manufacturers.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

543 reviews

5-star
4-star
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1-star

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Can’t say enough good stuff!

I’ve made multiple purchases over the last couple of years and have had nothing but good experiences. The team is small enough that communication and order processing are speedy, but not too small that they can’t handle the volume of purchases. They have either consistently had the lowest prices or will match a lower price of the same model offered by an approved retailer. Twice they have been out of stock on items I was after with the option to be notified when back in stock, and both times I was notified within days that the items were restocked... great inventory management compared to other companies I’ve been waitlisted on. The shipping costs are low, not Amazon two-day fast, but still usually receiving items within 4-7 days depending on the day of the week I placed the order. I also had an experience where one of the owners reached out to make sure that my needs were met, and we had a casual conversation about my firearms interests and asking for honest feedback on my experiences. It left me ready to continue business with this company at the next opportunity provided by my pocket book. You won’t be disappointed!

May 5, 2025
Unprompted review
Rated 5 out of 5 stars

Ar15discounts is a top performer.

The team at ar15discounts.com is nothing short of incredible. Customer service makes or breaks a company, and they are top of the line in that category. I’ll brag on Eric and Hannah specially because that’s who I talked with but I’m sure that’s the company culture. Hard to think I’ll buy parts from anywhere else after doing business here. A bonus is the pricing here is defiantly hard to beat!

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great Company!

Great site with great customer service! They definitely will make things right if anything goes wrong. Had a shipping hiccup and they handled it very professionally and took responsibility for the issue. They definitely go above and beyond to make a customer happy and show they care about your business. It doesn't matter if your a regular joe or a big company your business matters. They take care of their customers in ways most big companies wouldn't think of and that impressed the hell out of me and definitely caught me off guard. For that im a customer for life! But for reference im talking about the man on the phone I spoke with he made a huge difference on how i feel about this company! He knows who he is! Thanks again man for reaching out!
That being said this is my go to site for all my AR needs! I love the ease of navigating the site and finding everything quickly. They have a huge selection of parts with great deals going on all the time! Very satisfied customer! So don't hesitate to shop here for all your AR needs you wont be disappointed!

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

Thanks Ar15

I recently make an order with Ar15 Discount were I accidentally put the wrong address and my package was lost in transit, I contacted Ar15 Discount and they was understanding and helpful. Eric contacted me back personally and work diligently with me to help resolve my issue. Again Thanks a Million I will definitely be doing more business with Ar15 Discount again and the future. Thanks Eric!! From Jeremy in Texas

April 4, 2025
Unprompted review
Rated 3 out of 5 stars

Discount lures you in on items then they dont give it to you

I found an optic I wanted on a sale site that, took me to AR15 Discounts. then they offered an 15% discount for entering my name and email....nice, did that. They tried to apply the new customer discount to the item. Like too many other internet sites, code would not work on this item, it was exempt from the 'sitewide' 15% discount. I wonder why they spend so much money to get customers to their site only to piss them off ??

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

My experience

I recently wrote a review about AR15 Discounts and mainly focused on the shipping which by all means is not their fault because we have a faulty postal service. My order was packed shipped and was arriving on time when it ran into a snag as usual in New Orleans Louisiana. I’m gonna throw this in there because I feel Elon Musk Should step in and investigate but most of all what got my attention about AR15 Discounts was that one of the owners reached out and actually called me. We spoke on the phone. He is a very down-to-earth, guy very knowledgeable and told me that different parts of the country also has a lot of problems with the Postal Service. I picked the Postal Service because it is the cheapest but I learned my lesson and now I’m gonna pay a little bit more and have it sent FedEx or UPS. They are a great company to work with and I will continue to buy their products.

March 13, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Service & Prices

I have been shopping at AR15Discounts.com for quite a while now with numerous purchases totaling well over $4000.00.
I haven’t had any problems at all up to my last order.
I ordered a Trigger for my Firearm, and when I received it - two screws were missing. FOR CLARITY THIS WAS NOT THEIR FAULT. The Manufacturer packaging is not a secure design- it is snap together plastic.

I contacted Customer Service and received a call from a Eric Thorson (Not sure of his title) and he had a different Customer Service rep mail the screws out immediately.
I found it to be very impressive to have a person call me and correct the issue. Also he was polite and professional.
I recommend this company because they have great service and great prices. I know they do high volume sales because things sell fast so I appreciate the level of service I received

March 10, 2025
Unprompted review
Rated 3 out of 5 stars

Price not worth the spam

This was my first purchase and the product was delivered as advertised just a little slow. The fit and finish was of good quality. This part of my experience was good; however, the limiting factor has been on a different level. The sales of my information and deluge of spam emails and calls has increased 20 fold. The optics suggest that the low pricing is offset with the sales of information to 3rd parties. With that it is most likely the only purchase I will be making from AR15Discounts.com

February 7, 2025
Unprompted review
AR15 Discounts logo

Reply from AR15 Discounts

Hey Jeff, Thanks for your review. I want to assure you and everyone else out there that we DO NOT SELL and WOULD NOT at ANY price our valued customers' personal information. As an established and trusted family business, we're able to provide high-quality customer service along with some of the lowest prices in the industry, at no personal expense to our shoppers.

We also provide our customers the ability to adjust the frequencies and types of emails you receive from us, and we'd be happy to show you how. Please reach out to us at info@ar15discounts.com, and we’ll get you taken care of ASAP!

Rated 5 out of 5 stars

Service is awesome

Service is awesome! Your employees go over the top to make sure you are happy
🚚 Delivery's are always quick to get sent out and problems are always taken care of no matter what if you even ever have a problem.great deals and products can't go wrong getting what you need from you.

February 2, 2025
Unprompted review
Rated 5 out of 5 stars

Bad experience made 100% right

I must say, I recently had a bad experience with AR-15 Discount shipping and wrote a negative review and gave 1 star and thought no more of it. In all the reviews I've written on various platforms throughout the years, I've never had a officer for the company (Eric T.) Contact me and sincerely apologize for the negative experience I had, explained the entire situation that caused the negative experience and made the situation right by going above and beyond to make my next purchase at Ar-15 Discount easier on my pockets! Company's like this really do care about their customers and it shows when they go the extra mile to bring people like Eric on-board. Thanks again, man!

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

Can't say enough good about AR15Discounts!

I buy a lot of parts every year, and I keep coming back to AR15Discounts as my "go to" shop. They always seem to have what I need, it's priced well and shipped quickly. But above all that is their customer service. I work in a service industry role and know full well the importance of not only having a good product, but good people and customer care behind it. I have had several opportunities to interact with their support team and EVERY time they've taken care of me, be it price match, discount code, honoring a sale price even after the sale ended, to making it right when a request for a price match slipped thru the cracks. Here's looking at you Eric Thorson!! Thank you for reaching out and owning the mistake and taking care of me. I absolutely appreciate them and will always try to support their business whenever I can. I am glad there's a shop out there in a "hostile towards the 2a state" fighting the good fight and supplying quality parts to people. Of note, I was not paid or compensated in any way for this review. I am writing it upon my own free will to communicate how my experience with them has been.

February 24, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered an enhanced lower parts kit…

I ordered an enhanced lower parts kit for a build I’m doing. For a week straight my tracking said label made. I emailed ar15discounts they said ups picked it up but when I emailed ups they said they don’t have it. I was so frustrated that no one knew where my parts were. I emailed ar again and Eric replied saying he was sorry and he personally was looking into it. That was Friday. He came into work on Saturday his day off and literally took the time to look at the warehouse cameras. He called me on the phone and apologized saying he saw that accidentally the employee put my parts in a usps bin not the ups bin. And he personally got my order and personally wrapped it up and shipped it to me overnight priority shipping at his cost. I received my parts the next day and I am so happy at the level of care by Eric Thorson to make me happy for only a 60.00 order and he made it right. So now instead of buying an enhanced full upper from bravo company I’m going with AR15Discounts and buying one from them. Thank you Eric I hope your bosses know what a gem of an employee they have with you. I’ve bragged up my experience with all my friends. I never experienced such care from buying online before. God bless brother.
Dwight

February 20, 2025
Unprompted review
Rated 1 out of 5 stars

Zero Customer Service

Ordered an Aero Precision Adjustable Gas Block. Arrived a few days later. Opened package, and the original package containing the gas block had been re-sealed with masking tape. Opened gas block package, and the set screws were missing. Emailed customer service on 2-19-2025. Been 3 days now with no response. My first, and last order with AR15Discounts.

February 23, 2025
Unprompted review
AR15 Discounts logo

Reply from AR15 Discounts

Hey there,

We’re really sorry for the experience you had with your order. We double-checked our movement history on this item, and we can confirm it was not returned to us at any point—this is exactly how it came from the factory. That said, we totally understand how frustrating this is, and we’re more than happy to assist you with a refund, exchange, or getting you the replacement screws you need. I know Eric already reached out to you personally, but we wanted to reach back out to cover all of our bases.

We appreciate your patience and would love the opportunity to make this right. Please reach out to us at info@ar15discounts.com, and we’ll get you taken care of ASAP!

Best,
Michael Earnest

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