Arachas Reviews 

784
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 439 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, professional, and knowledgeable, consistently providing pleasant and efficient interactions. Many people highlight the excellent service, noting the quick response times and the ease with which they secured suitable coverage at competitive rates, often finding the process straightforward and stress-free. However, some customers also noted issues with communication and service efficiency, experiencing long waiting times, unreturned calls, and misleading information regarding policy details or replacement services. Additionally, a few people reported significant delays in receiving essential documents like certificates and discs.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

Service

Customers had positive experiences with service, often describing it as excellent, efficient, and effortless.... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and efficiency of... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting prompt and professional... See more

Price

Customers consistently note positive experiences with price, often highlighting that they received the best... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I rang about renewal and had a query about the quote I'd received. Hazel (Tynan) had a look at it for me, and ensured I got the best rate possible. She was extremely helpful, polite and easy to deal w... See more

Rated 5 out of 5 stars

Another really positive experience with Sinead Swayne. Have dealt with Sinead many times over the years and also have family members who deal with Sinead and we have always found her so helpful and fr... See more

Company replied

Rated 5 out of 5 stars

Made enquiry today about a particular type of insurance. Within fifteen minutes of sending in my email I had a phone call back. Since then, I have been dealing with Sean Barry, who has been very help... See more

Company replied

Rated 5 out of 5 stars

Sinead Swayne is a pleasure to deal with . Always sends my renewal well in advance and always finds me a better quote or discount when applied . Very professional and also with a friendly and personal... See more


Company details

  1. Insurance Agency
  2. Auto Insurance Agency
  3. Caravan and Motorhome Insurance Company
  4. Commercial Insurance Company
  5. Home Insurance Agency
  6. Insurance Broker

Written by the company

As Ireland’s largest nationwide insurance broker, Arachas has got you covered. We're here to help you on your insurance journey by delivering innovative products and exceptional service. Our aim is to make your insurance life as easy as possible - no fuss, just great cover. With over 50 years’ experience, we've built trusted relationships with our clients and insurance partners. We invest in and support our people so that they can deliver the best possible outcome for our clients. We have excellent cover available to suit a multitude of risks and more importantly, we use reliable, high quality insurance providers to give you peace of mind so you can go about your day without stressing over your insurance. We Offer: * Car Insurance * Home Insurance * Travel Insurance * Young Driver Insurance * Van Insurance * Mobile Home Insurance * Taxi Insurance * Education Insurance & many more..

We'll Protect What You Love & Make Insurance Easier.

Written by the company

90% of Customers Stay With Us Year On Year
As Ireland’s largest nationwide insurance broker, we’ve got you covered. We offer you more choice from trusted insurers. Choose the policy and price that's right for you.

Contact info

4.8

Excellent

TrustScore 5 out of 5

784 reviews

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No recent history of asking for reviews

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4.8

All reviews

(784)

418 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They insured my LHD

They were the only ones to give me a quote for my LHD car with zero no-claim years in Ireland - and a reasonable one too. After one year with them, my renewal quote was even better than expected. That is how you keep a customer with you instead of sending them off shopping around.

March 2, 2026
Unprompted review
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Reply from Arachas

Hi Doc, thank you for the review. We're delighted you had a positive experience with Arachas.

Rated 5 out of 5 stars

Speaking to a human being is important

Speaking to a human being is important. Yvonne was very pleasant and extremely helpful. I have always dealt with Claire in Brady’s in Cavan and they are excellent to deal with. Lovely staff.

March 2, 2026
Unprompted review
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Reply from Arachas

Hi Chris, thank you for the review. We're delighted you had a positive experience with Yvonne & Claire.

Rated 5 out of 5 stars

It was the reminder that saved me

It was the reminder that saved me
Then made contact with a staff member who was just excellent
When I put down the phone after renewing my policy
I just said to myself wow that was some service
I didnt need to shop around was delighted with the quote
Had my certificate in the post by 2 days

Well done 👏

One Text
One Phone call
Cover complete

February 22, 2026
Unprompted review
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Reply from Arachas

Hi Martin, thank you for the review. We're delighted you had a positive experience with Arachas.

Rated 5 out of 5 stars

Insurance done well!

Ive been dealing with Norma for a long time on all of our insurance concerns. She is a consummate professional, always very helpful and very responsive. I would highly recommend Arachas, insurance done well!

February 27, 2026
Unprompted review
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Reply from Arachas

Hi Eric, thank you for the review. We're delighted you had a positive experience with Norma.

Rated 5 out of 5 stars

The process for getting my self build…

The process for getting my self build insurance couldnt have been easier. Niamh Bloomer helped me with every detail and made the whole process go smoothly. Very responsive and efficient.

February 26, 2026
Unprompted review
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Reply from Arachas

Hi Michelle, thank you for the review. We're delighted you had a positive experience with Niamh.

Rated 5 out of 5 stars

Niamh Blomer was really helpful in…

Niamh Blomer was really helpful in coming up with a solution for my home renovation insurance needs. Definitely recommend.

July 11, 2025
Unprompted review
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Reply from Arachas

Hi Jeremy, thank you for the review. We're delighted you had a positive experience with Niamh.

Rated 5 out of 5 stars

I visited the Arachas stand at the self…

I visited the Arachas stand at the self build show. After filling in my application on line for self build insurance I was quickly contacted by Niamh Blomer.

Niamh worked through the policy with me and was very helpful and efficient in getting suitable cover for my needs at competitive rates. Well done.

February 27, 2026
Unprompted review
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Reply from Arachas

Hi Eamonn, thank you for the review. We were pleased to meet you at the self build show and delighted you had a positive experience with Niamh.

Rated 5 out of 5 stars

Excellent experience led by excellent staff

I'm not someone who normally leave reviews but I feel i should in this case as I had an excellent experience. Niamh Blomer was knowledgeable, patient and incredibly thorough in explaining all my options in clear, simple terms. She made what can often feel like a complicated process completely straightforward and stress-free. I genuinely felt she had my best interests at heart and went above and beyond to ensure I understood my coverage. Outstanding service from start to finish — a real credit to your company

February 12, 2026
Unprompted review
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Reply from Arachas

Hi Cal, thank you for the review. We're delighted you had a positive experience with Niamh.

Rated 4 out of 5 stars

Niamh Blomer was easy to deal with and…

Niamh Blomer was easy to deal with and was very efficient in sorting us out with insurance to ensure it was a stress free process.

February 1, 2026
Unprompted review
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Reply from Arachas

Hi Louise, thank you for the review. We're delighted you had a positive experience with Niamh.

Rated 5 out of 5 stars

Niamh Blomer is friendly

Niamh Blomer is friendly, efficient and easy to deal with

February 25, 2026
Unprompted review
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Reply from Arachas

Hi Tiernan, thank you for the review. We're delighted you had a positive experience with Niamh.

Rated 5 out of 5 stars

Sinead Swayne is extremely helpful

Sinead Swayne is extremely helpful.
Her attention to detail is excellent.

February 26, 2026
Unprompted review
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Reply from Arachas

Hi Ann, thank you for the review. We're delighted you had a positive experience with Sinead.

Rated 5 out of 5 stars

We dealt with Tim O’Driscoll and Niamh…

We dealt with Tim O’Driscoll and Niamh Blomer who were both very helpful and quick to respond to our queries. They were both very professional to deal with and set up the required insurances without delay.

February 26, 2026
Unprompted review
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Reply from Arachas

Hi Maria, thank you for the review. We're delighted you had a positive experience with Tim & Niamh.

Rated 5 out of 5 stars

Great support from Niamh B

Great support from Niamh B - was clear & efficient with messaging without putting pressure on me to make a decision.

January 21, 2026
Unprompted review
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Reply from Arachas

Hi Niamh, thank you for the review. We're delighted you had a positive experience with Niamh.

Rated 5 out of 5 stars

Home insurance renewal

Home renewal that I put on the long finger.. Sinead Swayne rang me today to discuss same. Very helpful and efficient. Thank you Sinead.

February 25, 2026
Unprompted review
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Reply from Arachas

Hi Susan, thank you for the review. We're delighted you had a positive experience with Sinead.

Rated 5 out of 5 stars

Have been dealing with Sineàd Swayne…

Have been dealing with Sineàd Swayne for awhile now and she is very helpful and a very pleasant person to deal with.

February 18, 2026
Unprompted review
Arachas logo

Reply from Arachas

Hi Alan, thank you for the review. We're delighted you had a positive experience with Sinead.

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