Arbor Garden Solutions Reviews 1,945

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 333 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting their solid construction, sturdiness, and how well they meet expectations. Many people highlight the excellent delivery service, which is often described as prompt, efficient, and handled by helpful drivers. The ordering process is also frequently mentioned as easy and straightforward, with good communication throughout. However, some customers experienced issues with delivery times not being clearly communicated or being late. A few other people also felt that the quality of the wood was average or that there were minor flaws, such as misaligned pre-drilled holes or parts needing to be recut. There were also occasional mentions of difficulty with assembly instructions or missing parts, and some dissatisfaction with customer service regarding evasive responses or a lack of flexibility in delivery scheduling.

What people talk about most

Product

Customers consistently note positive experiences with product quality and value. Many reviewers praise the... See more

Quality

People report positive experiences with quality. Many customers praise the great quality timber used, sturdy... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the promptness and efficiency of... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the company for being great to... See more

Order

Customers generally report positive experiences with their orders. Many found the ordering process easy, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

delivery on time. Log Store product as described. Instructions were OK but should be read together with YouTube links. A pro might be able to assemble on their own but ordinary practical buyers sho... See more

Rated 5 out of 5 stars

Good solid construction - better than expected. Everything included other than a screwdriver - I’d recommend an electric one as there’s plenty of screwing required! Good instructions. Looks very smart... See more

Rated 5 out of 5 stars

I'm a 75yrs old Autistic Female and needed a new workbench for my DIY (Hobby!) From ordering On-Line to having a few queries, accepting delivery, and seeing it, I can say Sincerely that this is the MO... See more

Rated 5 out of 5 stars

One of the best companies we’ve dealt with recently. We ordered a pergola and having compared like for like, found the price with Arbor to be very competitive. Then after placing the order we realise... See more


Company details

  1. Garden Furniture Shop
  2. Furniture Manufacturer
  3. Furniture Store
  4. Manufacturer
  5. Outdoor Furniture Store
  6. Pine Furniture Shop

Written by the company

Arbor Garden Solutions is one of the UK's leading suppliers of industrial handmade wooden workbenches. We have a cost-effective standard range of Medium Duty, Heavy Duty, Super Heavy Duty, Mobile workbenches. We are also manufacturing garden furniture and pergolas. We specialise in bespoke custom sizes.

Arbor Garden Solutions

Written by the company

Happy customer is always our main goal!
We have a longstanding commitment to treal all customers the way we want to be treated - with respect, support and kindness.

Best quality and free shipping to most of UK Mainland Areas!

Handmade in United Kingdom.

There are no shipping costs to most of UK Mainland Areas and all of our products are handmade in UK for a premium quality.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 30% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Love the end result

From start to finish every thing went smoothly and the end result look great. Easy to assemble but too heavy to lift on your own (want you want) Even got comments of how quality is looks from 2 friends. Solid feel and being used every weekend

September 24, 2025
Rated 5 out of 5 stars

A great workbench

A well-designed, sturdy workbench that was a pleasure to assemble. Delivery was efficient without the usual masses of cardboard packaging that then presents a disposal challenge. Assembly instructions were clear and easy to follow. The result is a good-looking, robust, and practical workbench with ample storage.

September 21, 2025
Rated 3 out of 5 stars

The log store that I ordered is of…

The log store that I ordered is of reasonable quality. The kindling shelf was missing on delivery and it has taken several weeks to have a replacement delivered (still not arrived to date). Staff have been accommodating over email

September 17, 2025
Rated 5 out of 5 stars

Great shed

Delivery on time. Wood shed looks great. Quite easy to put together (even if instructions were for a slightly different version).

September 8, 2025
Rated 5 out of 5 stars

Very happy with purchase

I purchased 2 log sheds and they were delivered earlier than the estimated delivery date which we were happy to accommodate. The instructions are emailed to you which are clear and easy to follow. Both sheds came with pre drilled holes which sped up the installation process. Both sheds are solid and sturdy and look great.

September 2, 2025
Rated 3 out of 5 stars

Workbench arrived dirty - no packaging

The product itself is fine. But it arrived dirty. The wooden components were delivered loose with no packaging. Several pieces had picked up black smears from the dirt on the floor of the delivery van. Wrapping the pieces in cling film would have solved that. Pity. Won't buy from them again.

September 10, 2025
Rated 5 out of 5 stars

Brilliant Work Bench

Goods as described.
Delivered on time.
Quality product,
Very impressive.
Easy to assemble.
Everything included even off cuts to use as spacers!

September 7, 2025
Rated 5 out of 5 stars

Superb

The product was very well made, expertly installed by a polite driver and was very pleased with the whole experience

August 24, 2025

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