Terrible company! My client did not receive her order as was “out of stock” and now hasn’t received her refund for over 4 weeks. DO NOT USE!!!!!!! I have reported to trading standards
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I had bought from hairkings for years until I found Archie Lloyd’s. Their hair doesn’t compare to any other brand. So much smoother, feels like real hair, looks more realistic, washes so much better,... See more
Company replied
I had such a great experience doing the weft course! The training was really informative and hands on, and I left feeling confident and excited to get started. The girls running the course were so fr... See more
They thought of EVERYTHING! 💎 Obsessed is an understatement! The hair is so soft and natural, and the aftercare products keep it looking flawless. 🧴 I couldn’t believe the free gifts—they were the... See more
Company replied
Company details
Written by the company
Award-Winning Hair Extensions Supplier & Training Academy With a global network of stockists and a dedicated following on social media, we deliver exceptional hair extensions that boost your confidence and help you look and feel your best. From premium professional extensions to easy clip-in options, and backed by our award-winning training academy offering over 12 advanced extension methods, we’ve got everything you need to elevate your style. We're Here for You! Our friendly customer service team is ready to assist you via email, phone, or social media DMs. Available Monday to Friday, 8am to 5pm, we guarantee a response within 48 hours. Whether you need help with color matching or selecting the ideal product, our expert team is here to guide you. We ship to over 190 countries in local currencies, with express delivery options for UK and Ireland customers. Please note: We will only respond to reviews that have an order number attached.
Contact info
15a Hill Street, BT34 2BN, Newry, United Kingdom
- 07355 699114
- alhairextensionslimited@outlook.com
- archielloydshairextensions.com
3.7
Average
97 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
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The best hair! I wouldn't go elsewhere...
I have been using this brilliant business for over two years now, close to around the time they have started so I feel bad it has taken me this long to write a review.
I have never been this happy with the quality of hair extensions which I have even worn myself since my late teens. I have always struggled to find them to be light enough for myself, i was always excited to find shade 60 which wasn't common in human hair at the time so i would often be stuck with shade 613 the lightest available. So I was delighted to be able to use the stunning shade 1001. The hair is shiny and like silk in texture even at such a light colour. The extensions are double drawn to the 20 inch lengths so they are beautifully thick and people never think that it's not my real hair.
I love the variety of types of extensions they offer and the colours are all amazing, especially the bright crazy ones that are very tempting lol.
The owners Donna and Amber clearly love what they do, they are very helpful, friendly and reply to you so quickly. They are more than happy to offer you advice and even offered to custom make a colour that isn't offered. Their customer service is unbeatable!
I have made plenty of orders and don't plan to stop unless I stopped doing extensions. I'm always so pleased when they arrive. Thank you archie Lloyd's!
November 16, 2022
Unprompted review
Love this hair !
Recently used this hair for a few clients & the quality felt amazing! I’ve went and purchased some for myself and I cannot wait ! The customer service was helpful and friendly !
Swapping over to this brand for my salon.
July 9, 2022
Unprompted review
Absolutely love this hair!
Absolutely love this hair!! It’s lasts for ages and stays silky and beautiful the whole time . Fab customer service, quick postage and great prices.
September 17, 2022
Unprompted review
Don’t waste your money!
My tape in hair extensions completely changed colour within 4 weeks of wearing them and my weave was dry and stringy like from 2 months on.
Customer service is an absolute joke, emails get ignored.
I wouldn’t waste your money!!
September 5, 2022
Unprompted review
Amazing hair extensions
I purchased the 190g of superior weft hair 2 and half months ago, honestly it was amazing. I have reused them again and they are so nice, I am going to be reusing the same hair again.
As it’s human hair, like any other hairs it needs to be taken care of with proper maintenance and that’s how it’s going to last longer.
I will be purchasing it again in the future and I cannot recommend this brand more than ever. This is not an ad it’s my personal experience with this hair which was recommended to me by a friend. Thank you for your prompt service
May 30, 2022
Unprompted review
Awful awful hair
Awful awful hair
Matted after 1 months use. Having to buy new hair now after spending all that money…
Hair was like straw after washing and drying, couldn’t even get a comb through it
Customer service are awful as well, care more about making tik toks or posting their personal life on their business page than answering messages
Such rude women.
July 30, 2022
Unprompted review
Reply from Archie Lloyds Hair Extensions
Hi Nicola,
Thank you for updating your review. We take pride in providing exceptional customer service to all our clients. Our team made extensive efforts to assist you with your issue, and we did our best to address your concerns. As we advised, proper aftercare is essential to maintaining the quality of the hair. If the correct aftercare is not followed, unfortunately the quality of the hair will diminish.
Additionally, we maintain strict professionalism online, ensuring that the lives of employees are not promoted on social media. If you have any further concerns, please contact our customer service team. Have a lovely day- Archie Lloyd's Hair Extensions Team
Absolutely terrible quality of hair
Absolutely terrible quality of hair, feels like straw and it’s been in 6 days…
Customer service are terrible and so rude
Sent me the wrong hair colour and refused to fix it
Been buying hair from them since 2019 and I will definitely not be purchasing again. Disgusting company to say the least.
July 21, 2022
Unprompted review
I have been using Archie Lloyd for many…
I have been using Archie Lloyd for many years. I have never found any fault with the hair extensions. My clients absolutely love them
May 11, 2022
Unprompted review
Can't comment on extensions quality…
Can't comment on extensions quality yet, but have to say the customer service is absolutely amazing. Found them extremely helpful and nothing was too much trouble. Made such a lovely change for such exceptional customer care. Huge compliments to them. X
April 21, 2022
Unprompted review
Fast service
Fast service, hair quality is amazing !! Great customer service! Went above and beyond for me x
March 15, 2022
Unprompted review
Very poor quality of the hair
February 13, 2022
Unprompted review
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