Ark design/build Reviews 106

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

From the outset, Ark Design and Build inspired confidence. The five-month waiting list alone told us we were dealing with a reputable company with no shortage of quality work. Piers visited... See more

Rated 5 out of 5 stars

Ark just completed a 30sq m garden room. We wanted a gym / office with a small store. Tim was amazing at working with us to get the design just how we wanted. Tim and James did the build, and have d... See more

Rated 5 out of 5 stars

Arks Team did a wonderful job on our garden studio with canopy. Although there was a slight delay due to bad weather which was out of their hands; their communication/customer service throughout was i... See more

Company replied

Rated 5 out of 5 stars

From our first contact with the team at Ark Designs, to them handing over the keys, everything without exception has been first rate. Tim and James were superb: professsional and perfection... See more

Company details

  1. Construction Company

Written by the company

We create bespoke garden offices and studios in the south east of England including Kent, Sussex, Surrey and South London. We also create a host of other outbuildings, decks and rubber safety floor solutions.


Contact info

4.9

Excellent

TrustScore 5 out of 5

106 reviews

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Rated 5 out of 5 stars

Outstanding company and craftsmanship.

From the outset, Ark Design and Build inspired confidence. The five-month waiting list alone told us we were dealing with a reputable company with no shortage of quality work.

Piers visited early on to understand our requirements properly, and the follow-up was excellent, with detailed drawings and a full spec arriving promptly by email. The deposit structure was transparent and reasonable throughout.

Steff was our main point of contact on the ground and was absolutely outstanding. He handled virtually everything from first fix through to final finish, and his workmanship was of the highest quality. He was easy to talk to, accommodating with layout ideas, and happy to help with the small things too, mounting the TV, positioning the heater, whatever we needed. He kept the site tidy daily and always gave us a heads up if plans changed. You couldn't ask for more from a tradesperson.
Any questions or minor adjustments along the way were handled quickly and professionally by Tim over email, with great response times and genuinely helpful throughout.

The finished garden office is exactly what we hoped for and worth every penny. Yes, cheaper options exist, but I wouldn't hesitate to choose Ark again. They came highly recommended by a friend, and they absolutely lived up to that recommendation.

I'd recommend them without reservation, and we'll certainly be back in touch for any future projects.

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Incredible job

Ark just completed a 30sq m garden room. We wanted a gym / office with a small store. Tim was amazing at working with us to get the design just how we wanted. Tim and James did the build, and have done a remarkable job. They are incredibly good at what they do, and the finish is outstanding.

The communication and service throughout was brilliant. Always wanting to help us get the space exactly how we wanted, and bringing ideas that they felt could improve things.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Ark Design have just completed our new…

Ark Design have just completed our new garden office room, and the result is nothing short of outstanding. From start to finish, Piers and George demonstrated a level of skill, precision, and craftsmanship that you simply don’t come across very often. Every cut, joint, and finish feels intentional and expertly executed — the kind of workmanship that reminds you of the great master builders of history, the Brunels and the Gaudís of the world, who understood that true quality lies in the details.

The finish is impeccable. Every surface is smooth, every line is clean, and the whole structure feels solid, refined, and beautifully put together. The workmanship was seamless throughout — you can tell they take immense pride in what they do.

What impressed us just as much was how tidy and respectful they were on site. Each day the workspace was left spotless, tools organised, materials stacked neatly, and not a trace of mess left behind. It made the whole experience stress‑free and surprisingly enjoyable.

If you’re looking for a team who combine genuine talent with professionalism, reliability, and a craftsman’s eye for perfection, Ark Design are in a league of their own. We couldn’t be happier with our new garden office and would recommend them without hesitation.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Professional from start to finish

From our first contact with the team at Ark Designs, to them handing over the keys, everything without exception has been first rate.

Tim and James were superb: professsional and perfectionists throughout, responsive and helpful, very tidy in their work and always keen to please.

The workmanship, and the finished product, has exceeded our expectations.

We now look forward to a dry, sunny summer where we can enjoy the studio and decking they've bulit and show it off to neighbours, family and friends.

If you were hesitating about committing, just do it - if our experience is anything to go by, you won't be disappointed.

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

5 Stars

Arks Team did a wonderful job on our garden studio with canopy. Although there was a slight delay due to bad weather which was out of their hands; their communication/customer service throughout was impeccable and the quality of build & attention to detail was brilliant. We didn't feel in the dark at any point. They clearly strive towards perfection. We couldn't have asked for a better service!

January 30, 2026
Unprompted review
Ark design/build logo

Reply from Ark design/build

Dear Rob

Thank you for the positive feedback. It was a pleasure to help you create the space and we hope you enjoy the office, storage room and decked area for many years to come

Kind regards

The Ark team

Rated 5 out of 5 stars

Really pleased with our garden room

Really pleased with our garden room, Tim's team worked hard, communication was good and end result professional and well finished. Loving our new spaces...
Thank you Tim.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Granny annexe

We asked Tim and his team to build a granny annexe in our garden, complete with full planning consent. It includes a bedroom, bathroom, and kitchen, and even though the site and time of year made things tricky, their advice, flexibility in adapting the specification during the project, and attention to detail made the whole process smooth. The build quality is superb, and the finished annexe looks fantastic — we couldn’t be happier.

From breaking ground to moving in, everything was finished within twelve weeks. Communication was excellent throughout — we always knew what was happening and when, and everything ran exactly to schedule. Tim managed all interactions with additional parties from the planning stage onwards, kept the site spotless, and the team have been an absolute pleasure to have on-site.

If you’re thinking about adding a garden annexe, we honestly couldn’t recommend Ark more highly.

January 14, 2026
Unprompted review
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Reply from Ark design/build

It was an absolute pleasure to create the space for you and your family. We are so happy to see how you have settled into the annex.

We hope to work with you again in the future on any projects you may have.

Kind regards

The Ark team

Rated 5 out of 5 stars

5 Star Garden Room (Home Gym)

From start to finish, Tim and the entire Ark team have been absolutely superb. Their communication throughout the whole process was flawless, I always knew what was happening and when. The craftsmanship and attention to detail in the final build are outstanding and the finish is genuinely amazing.

I couldn't be happier with the result and can’t wait to use the garden room as my new home gym. If you’re considering a garden room, I highly recommend Ark!! Truly first-class service and quality!

December 6, 2025
Unprompted review
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Reply from Ark design/build

Dear Andrew

Thank you for taking the time to review the garden gym. We are delighted to hear it has been a great experience for you and the end product and team delivered to the highest standard.

Kind regards

The Ark Team

Rated 5 out of 5 stars

Tim and his team built a pod 2 years…

Tim and his team built a pod 2 years ago at a high standard which we use as a home office. More recently the sliding doors were sticking due to the heat and Tim came out and made adjustments. As a favour he also sorted out my side gate. Great build and a 5 star after sales service.

October 10, 2025
Unprompted review
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Reply from Ark design/build

Dear Natasha

Thank you for taking the time to review us. We are glad we were able to sort the door issue and also that side gate you were having trouble with too.

We hope you continue to enjoy your garden office and hope to work with you again in the near future

Thanks

The Ark Team

Rated 5 out of 5 stars

Excellent Garden gym building

Tim and team did a great job designing and building a garden gym for us. They took care to get the details right and nothing was too much trouble. Highly recommended.

September 20, 2025
Unprompted review
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Reply from Ark design/build

Dear Steve

Thank you for taking the time to review us and our work. It was great working with you and we hope to again in the near future

Thanks

The Ark team

Rated 5 out of 5 stars

Lovely Annexe adding much needed space!

We were lucky enough to be recommended this company by a friend. We had an annexe built to replace an old garage so that our teenage children could have bedrooms and a bathroom separate from the main house.
Piers and his team, (particularly George) were very good from helping us get planning permission and building control, right through to the little details that we had asked for. They were always around to be able to contact/call and happy to oblige to things we had forgotten in the initial plans. It was amazing what was accomplished in such a small amount of time.
We are so pleased with the overall result adding a two extra bedrooms and a bathroom rather than having to move house.

September 23, 2025
Unprompted review
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Reply from Ark design/build

Dear Laura

Thank you for the feedback. It was a great project to be involved with. The design details overcoming the site challenges and we are also very happy with the outcome.

We hope you and your family enjoy the annex and the new space it offers you

Many thanks

The Ark team

Rated 5 out of 5 stars

A holiday in our own garden.

We used Ark Design for a garden room over looking the valley next to our house.

It was a 5x3m room with a 1m deck and overhang and with a built in WC. The whole of the front is bifold and it’s been brilliant for the summer weather.

From start to finish they were a pleasure to work with, from concept and design, through to build, and post build check in to make sure that we were happy.

The build quality is excellent and they are open to making changes to the design right the way through the process.

I have no hesitation in recommending them. It’s possibly the best purchase we’ve ever made as a family. We all love it, whether it’s for reading or my daughter painting, to just chilling out and enjoying the view.

It’s become a fantastic retreat without having to get in the car.

June 6, 2025
Unprompted review
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Reply from Ark design/build

Dear Ed

We are very happy that the project worked out exactly how you hoped and your family love the space.

We agree it sits so well in that location and makes the views even more enjoyable

Kind regards

The Ark team

Rated 5 out of 5 stars

Highly recommend

Really pleased with our garden office and store. The whole process, from the initial call, to the final product was smooth and professional. The communication throughout was clear and with quick responses. The final outcome is of a really high standard and would highly recommend Ark Design in the future.

June 12, 2025
Unprompted review
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Reply from Ark design/build

Dear Sam

Thank you for taking the time to write a review.

We are very happy all things went the way you would have wanted and the end result of both the studio and process were to the highest standards

Thanks

The Ark team

Rated 5 out of 5 stars

Piers and co were top drawer

Piers and co were top drawer. Such nice chaps and nothing was too much for them. We are really happy with our little lean too office and would highly recommend.

May 16, 2025
Unprompted review
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Reply from Ark design/build

Dear Paul

Thank you for the feedback and we are delighted the studio has met your expectations.

We hope to work with you again in the near future.

Kind regards

The Ark Team

Rated 5 out of 5 stars

Exceptional craftsmanship and service – our second studio from Ark

This is the second bespoke garden studio that Ark have built for us, and once again, we couldn’t be happier. The first was a fully soundproofed recording studio at our previous home, built to an incredibly high standard. So when we moved to our new house and needed a fresh creative space, we naturally returned to Ark - though we did speak to a few other companies for comparison. That process only reinforced our confidence in choosing Ark again.

Piers and his team have delivered another exceptional space, this time, a beautiful, all-year-round garden studio tailored for art and design work. From the initial consultation through to the final finishes, they were efficient, communicative, and professional. Every stage of the project was handled with care and expertise. They’re great problem solvers too, every question we raised was met with a thoughtful solution or sound advice.

The result is not only a functional workspace but also a space that feels inspiring to be in every day. We can’t recommend Ark highly enough if you're looking for a high quality, custom built space that’s as beautiful as it is practical.

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

Thanks to Ark Design

Thanks for team led by Piers of Ark Design Build. Piers and his team carried out an excellent job in building my Garden studio. Piers provided drawings that catered my needs with very reasonable price. When on site, the build went very smoothly, all of the team members (Dave, Jack and the electricians) were friendly and worked hard. They kept me informed on the next days plans. Our family members are delighted with the new garden studio. Overall, I would highly recommended this company.

March 29, 2025
Rated 5 out of 5 stars

A well managed project

This Friday was the completion of our garden office, 6 months of planning and built in 3 weeks, thanks to the capable hands of Ark Design Build, special thanks to Tim, Ark Design GM and extra bonus points to Steffan who almost built it all on his own, supported by James, their top electrician. Highly recommended professional, if you need work done on time and budget.

March 28, 2025
Unprompted review
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Reply from Ark design/build

Dear Jean-Louis

Thank you for the review of our company and our work. It was a pleasure to create the space for you and your family to enjoy.

It’s great to hear that all of the team that helped with the project did such a great job.

Kind regards

The Ark team

Rated 5 out of 5 stars

Allington Garden Studio

Investing in your property is often a huge commitment and with that can come feelings of trepidation. Ark Design is a truly outstanding company that reassures you from the outset and provides a product and service that is second to none. From the very outset of our project, the communication has been excellent, all deadlines have been met and we could not have been happier with the outcome. Piers and George have an almost telepathic cohesion which progresses the construction smoothly and immaculately. The attention to detail is exemplary and the working environment is organised and tidy at all times. Our studio will transform our family life and evolve with us. We recommend Ark Design without reservation. Thank you to Piers and George and the rest of the team.

March 21, 2025
Unprompted review
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Reply from Ark design/build

Dear Stuart

We really appreciate the feedback review and it’s great to hear the studio is all you hoped it would be. It is also great to hear how happy you were with the install team.

Kind regards

The Ark Team

Rated 5 out of 5 stars

Great company and great result

I couldn’t recommend Tim and the team enough. Managed the whole process start to end, which went very smoothly. Very accommodating to small changes requested during the build and we were grateful for their experience and recommendations. Budget and programme to plan with no unexpected changes. Very happy with the finish and end result of our annex. Thank you.

December 20, 2024
Unprompted review
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Reply from Ark design/build

Dear Hannah

Thank you so much for the review. We are very pleased your annex is all you had hoped for and the process was a great experience.

We hope to work with you again in the future

The Ark Team

Rated 5 out of 5 stars

Built an entirely bespoke garden gym

Built an entirely bespoke garden gym in a small and awkward shaped place. Amazing communication, great craftsmanship, they really looked after us. The end product was beyond our expectations to the point that our neighbours took inspiration and are looking to hire the guys as well. We would highly recommend working with them, would give them 10 stars if they would allow us to! Thank you again guys Silvia and Symon

February 3, 2025
Unprompted review
Ark design/build logo

Reply from Ark design/build

Dear Silvia and Symon

Thank you for taking the time to review us. We really enjoyed the challenge the project created with the space and are so happy it has given you a great gym studio.


Kind regards

The Ark team

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