Ark design/build Reviews 106

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

From the outset, Ark Design and Build inspired confidence. The five-month waiting list alone told us we were dealing with a reputable company with no shortage of quality work. Piers visited... See more

Rated 5 out of 5 stars

Ark just completed a 30sq m garden room. We wanted a gym / office with a small store. Tim was amazing at working with us to get the design just how we wanted. Tim and James did the build, and have d... See more

Rated 5 out of 5 stars

Arks Team did a wonderful job on our garden studio with canopy. Although there was a slight delay due to bad weather which was out of their hands; their communication/customer service throughout was i... See more

Company replied

Rated 5 out of 5 stars

From our first contact with the team at Ark Designs, to them handing over the keys, everything without exception has been first rate. Tim and James were superb: professsional and perfection... See more

Company details

  1. Construction Company

Written by the company

We create bespoke garden offices and studios in the south east of England including Kent, Sussex, Surrey and South London. We also create a host of other outbuildings, decks and rubber safety floor solutions.


Contact info

4.9

Excellent

TrustScore 5 out of 5

106 reviews

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Rated 5 out of 5 stars

Great finished product

Great finished product, a 6*4 garden office with separate storage space. Fully wired up and painted and very happy with the result.
Great team and enjoyed having them around.
Recommend these guys without reservation

June 22, 2021
Unprompted review
Rated 5 out of 5 stars

Truly bespoke build with great attention to detail

Ark Design are incredible to work with and we could not be happier with our bespoke garden office build. Absolutely in love with our new space. At the beginning I sent them some pictures of things I liked and the style we wanted, never thinking I would be able to get something so on point but I really have. It’s beautiful. The attention to detail, high spec materials and bespoke design features such as the hidden lock and door on our storage area have all been exceptional. Would highly recommend to all.

May 21, 2021
Unprompted review
Rated 5 out of 5 stars

A Design For Life

When you work from home every day, you owe it to yourself to find an inspiring space to work from. When lockdown 1 happened, it became obvious very quickly that a busy house with 2 teenagers, a toddler and a dog was not going to be that space. I immediately began researching local firms to help me escape into the garden. Ark stood out, stylish, contemporary and bespoke...and just up the road in Tunbridge Wells. From the initial consultation it was clear that Piers understood exactly what I was looking for. The design process was collaborative and innovative, the building process was clearly defined and the pricing was detailed and transparent. We opted for a 5m x 4m studio with a 2.5m composite deck. The front of the building would feature 3m aluminum bifold doors and a full height window alongside. Thermowood cladding would cover the exterior and inside the building would be fully insulated, plastered, heated and powered by 8 double sockets. A TV wall mount was installed with concealed power, HDMI socket and CAT 7 for direct access into the Wifi disc. It took just 3 weeks to complete the build, every component made to measure and built by hand, it was clear that Piers and George approach every project as if it was their own. The workmanship and attention to detail was incredible, the site was immaculate and nothing was too much trouble. We've now got a space that not only inspires me during working hours, but acts a sanctuary for the whole family. I advise anyone that is considering their own project to do whatever it takes to get it done...it will change your life completely.

May 10, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant, from start to finish

We were really pleased with our choice of Piers and Tim and the garden room built for us is a fantastic addition, very well constructed and built to our needs. From the very start and throughout, we had very good, timely communication.
As it is a bespoke build, you are able to tweak it and the team were really responsive to any questions and able to provide helpful, practical solutions.
Two things which also really filled us with confidence: *although there is a huge demand for their services (we had to wait six months), they haven't grown at the risk of diluting the quality, so the person that comes out for the initial visit, you will see on site doing the work;
*the quality of their sub-contractors is brilliant, from the team that fit the groundscrews, through to the plasterers and electricians - all fantastic at their craft!!
Overall, highly recommend them.

April 20, 2021
Unprompted review
Rated 5 out of 5 stars

Tonbridge Garden Office/Gym

We were waiting a few months for the team at Ark Design to start work on our garden office/gym, due to their popularity. However they were well worth the wait and even started a couple of days earlier than we had anticipated, which is testament to their amazing organisation and time-keeping.
Tim stayed in contact in the months leading up to the build and his communication was brilliant throughout.
I wouldn’t hesitate to recommend them to anyone. We are so pleased that we booked a bespoke design with them rather than seeking out a general building company for the work. They were helpful, friendly and a pleasure to have around. And the final building is incredible. We absolutely love our new space!

April 19, 2021
Unprompted review
Rated 5 out of 5 stars

Ark were the right choice

We looked at a number of companies before choosing Ark to build our new garden shed-office combo. We wanted it built on site as everything needed to come through the house [we have no access to the back otherwise]. We knew if we got it wrong it would be a nightmare with doors open and mud and dust everywhere.

Piers and Tim were calm, friendly, and responded quickly right from first contact. We had to wait a few months before they were free but they made us feel confident about timings and turned up when they said they would (!)

Having Piers and his team on site during a rainy January they were friendly and made a lot of effort with the site management as well as the build itself. The final building is everything we hoped.

Small adjustments as we went along were also added effortlessly. We're delighted with the outcome and I definitely recommend the Ark team.

February 18, 2021
Unprompted review
Rated 5 out of 5 stars

Incredible service and quality

Ark have designed and built a brilliant garden gym for me. The quality is superb, the customer service was first rate, and the team were polite, friendly and hard working.

Tim worked with me to design what I wanted and was able to accomodate my changing requirements up to the week before the build started. Our building was built from scratch and the quality has been praised by other specialist installers, who were amazed how exact they have been.

I created a complex AV solution for the gym, which created difficulties during the build. Ark were extremely responsive and found ways to work around it. They were very reasonable on extra costs incurred and discussed everything with me.

I love my garden gym and will recommend Ark to anyone who will listen. They have created a superb building which will last me for decades and I couldn't be happier.

February 1, 2021
Unprompted review
Rated 5 out of 5 stars

Ultimate Bespoke Service

It's been 2 years since our garden cabin was finished and it's been even more invaluable over the last 12 months than we ever imagined! We simply could not live without it. But not only do we have a beautiful garden space we have also received incredible support from the team at Ark. Always quick to respond to questions and never a problem if they need to come back to help in person. They really do epitomise the ethos of ' Bespoke Service'. Thanks Tim and Piers

January 25, 2021
Unprompted review
Rated 5 out of 5 stars

Really happy with Ark

As soon as I met Tim and Piers, I knew we'd made the right decision choosing Ark. Not only are they incredibly professional but they are really personable and a pleasure to have on site. They care deeply about the end result and will bend over backwards to make sure clients are happy. If you are planning a garden studio, I'd really recommend them as a good, safe pair of hands for this kind of project.

October 3, 2020
Unprompted review
Rated 5 out of 5 stars

Tim was great during the whole process…

Tim was great during the whole process of our garden office design and build. He used trusted colleagues to build our garden office who we also had a great rapport with. They were really flexible and open to an any feedback to get the build just right. We are absolutely delighted with the finished product, we use it pretty much every day. We know how luck we are have it during such strange times. We’ve also highly recommended Ark Design to everyone who as asked us!

September 22, 2020
Unprompted review
Rated 5 out of 5 stars

Dealing with Piers was a pleasure from…

Dealing with Piers was a pleasure from start to finish. He and his team were professional, efficient, courteous and it was clear their main goal was to ensure you were happy with the whole build. Very happy to recommend Ark Design to friends and family.

September 8, 2020
Unprompted review
Rated 5 out of 5 stars

Top quality

Our new garden studio has turned out better than we expected. Piers and team have turned an unused corner garden plot into a lovely new office / room. The finish looks great and it blends in. We can’t recommend highly enough.

July 18, 2020
Unprompted review
Rated 5 out of 5 stars

Update on our earlier review

Update on our earlier review - 7 months on and we're just as thrilled as ever with our garden office. What's been amazing too is the after sales care we've received. A small problem with the bi-fold door a couple of weeks ago and Piers and Tim responded immediately and fixed it within days. Couldn't ask for better service. Quality product, quality build, quality team.

July 1, 2020
Unprompted review
Rated 5 out of 5 stars

I keep staring at my studio so pretty…

I keep staring at my studio so pretty in the middle of the garden! It feels like it was destined to be standing there!
Tim, Piers and Jonny are such an incredible team! Each one of them ensuring that everything is perfect!
Jonny almost built the whole studio on his own in about 3 weeks and half straight after lockdown
Tim discussed with me all the details throughout the process and even went a little extra to find the sensor lights that were to my taste.
I was recommended Ark Design Build by one of my friends and I am now the one who would wholeheartedly pass on that recommendation!
I think it is significantly relevant to mention that these guys had to work within lockdown rules, which adds on in tes of deliverying according to expectations while ensuring safety of their clientele.
In my case that was quite a strict requirement which they were happy to accept,observe and further discuss if I felt the need to address more on the topic.
If you are looking at having an office/studio built, I would just suggest not wasting time searching any longer.
If you are all about quality and efficiency, then look no further and approach Tim and Piers.

June 12, 2020
Unprompted review
Rated 5 out of 5 stars

100% "Excellent" reviews for a reason...

We are delighted with our Ark Design/Build Garden Room which was completed just before the lockdown (and they pulled out all the stops to get it finished in very testing times).

The room has proved invaluable over the last couple of months as a peaceful space away from the house, and taken on many roles: classroom, home office, music room, yoga studio etc.

We went with Ark Design/Build on a recommendation from a friend, and have since recommended them to several others.

Great work. Top guidance and advice throughout. Nice people. Glowing recommendation.

June 12, 2020
Unprompted review
Rated 5 out of 5 stars

Game-changing Garden Studio

I can’t thank Tim and Piers from Ark enough for the incredible work and effort that went into our garden studio.

The project was completed just a couple of days before the Covid-19 lockdown and the Herculean effort that went into completing the project is greatly appreciated. They even helped us cut the desks I’d designed and got us moved in and setup for work!

Not only has our garden studio given us a place to work at home but it has also allowed us to continue servicing our clients and in doing so has helped to ensure the future of our business in these uncertain times.

Tim and Piers’ work ethic is matched by their attention to detail and the result is absolutely stunning.

They are genuine, friendly, hard-working chaps and we actually missed having them around when they finished our project.

We are absolutely over the moon with the result and I can’t think of a better investment. I couldn’t recommend their services highly enough!

May 10, 2020
Unprompted review
Rated 5 out of 5 stars

Garden studio. We could not have asked for more

We spoke to and got quotes from a number of national and local companies to design and build our garden studio. We are delighted we chose Tim and Piers from Ark Design & Build.

Excellent communication throughout, considerate building work, no hidden extra costs, work done on schedule and a quality product has made for an excellent, confidence inspiring experience.

If you are considering a garden office/studio, I wholeheartedly recommend using Ark Design and Build.

March 12, 2020
Unprompted review
Rated 5 out of 5 stars

Garden Office

I didn't check here before engaging Tim & Piers for a garden office. I'm not surprised at all that there are 100% 5* reviews. This is my experience too. We had quotes from other providers, but the sense of genuineness and commitment immediately stood them apart. Others felt like we were being sold to and despite their "bespoke" claims, from a catalogue. Not so with Ark, who gave advice and guidance for the best outcome. No surprises, no hidden costs, sympathetic and reactive to changes and a fantastic garden space at the end of the project. I do not hesitate to recommend Ark Design Build. Thank you Tim, Piers and John!

February 13, 2020
Unprompted review
Rated 5 out of 5 stars

Garden Room-Office and Garage

Really pleased to have found Piers and Tim from Ark Design and Build. They both helped me to transform an unconventional idea that’s been in the making for over three years into a reality. They took my brief (wacky according to my family and friends) to transform a ugly asbestos garage into multifunctional garden room/office and yet maintain its use as an overnight garage for my wife’s car. They helped me to adapt my ideas to create a new building that now compliments our home and garden, which I am sure will give us years of pleasure and at the same time provide all multifunctional features and capabilities, we required from the design. Overall I would he more than happy to recommend Piers and Tim as they made the whole experience of working with them both, was a real pleasure.

December 20, 2019
Unprompted review

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