Ark design/build Reviews 106

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

From the outset, Ark Design and Build inspired confidence. The five-month waiting list alone told us we were dealing with a reputable company with no shortage of quality work. Piers visited... See more

Rated 5 out of 5 stars

Ark just completed a 30sq m garden room. We wanted a gym / office with a small store. Tim was amazing at working with us to get the design just how we wanted. Tim and James did the build, and have d... See more

Rated 5 out of 5 stars

Arks Team did a wonderful job on our garden studio with canopy. Although there was a slight delay due to bad weather which was out of their hands; their communication/customer service throughout was i... See more

Company replied

Rated 5 out of 5 stars

From our first contact with the team at Ark Designs, to them handing over the keys, everything without exception has been first rate. Tim and James were superb: professsional and perfection... See more

Company details

  1. Construction Company

Written by the company

We create bespoke garden offices and studios in the south east of England including Kent, Sussex, Surrey and South London. We also create a host of other outbuildings, decks and rubber safety floor solutions.


Contact info

4.9

Excellent

TrustScore 5 out of 5

106 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely Brilliant

Absolutely Brilliant

Tim and Piers have absolutely transformed the bottom of our garden with our amazing studio! We set a brief expecting that we inevitably would have to compromise in some way - and in fact we got more! And exactly what we wanted with all our needs anticipated- even down to an outside power source!

Brilliant and the best thing was how polite and considerate they both were!

We will definitely be using them again in the spring!

Tim/Piers even our builders are really impressed with the workmanship!

November 2, 2017
Unprompted review
Rated 5 out of 5 stars

Want your grotty paving replace with something clean, practical and modern?

Had Piers & Tim back in as they did such a fab job on the studio that I'm still very much enjoying (see earlier review). We had cracked and frankly ugly paving and concrete around the outside of the back of the house. Didn't want more paving esp. now we have a modern room. We consulted about colours - lots of choice - and went for a yellow and grey rubber flooring to give the garden a pop of yellow. It looks great and, as always, a professional delivery to a high standard and was all completed in a day. I think I might start a trend! Certainly a service from Ark I'd recommend.

September 21, 2017
Unprompted review
Rated 5 out of 5 stars

Professional work by an amazing team

Piers and his team worked tirelessly on our project through sun and rain, always cheerful and polite, and happy to answer any questions along the way.
A punctual, courteous and professional company that we wouldn't hesitate to recommend. They take great pride in getting it right first time and our garden was immaculate when they left. We are 100% happy with the project and would like to again extend our thanks and gratitude.

August 15, 2017
Unprompted review
Ark design/build logo

Reply from Ark design/build

Hi and thank you for the review. It was a pleasure to be a positive part of the development. We hope you enjoy the building and space for many years to come

Kind regards

Tim warran-smith
Director
Ark design build

Rated 5 out of 5 stars

A truly Professional company

From the first time I spoke to them the Directors of Ark Design & Build Tim and Piers have been polite, helpful and willing to go the extra mile. My wife and I are now the proud owners of a wonderfully constructed garden room that is the envy of all our friends. I have no hesitation in recommending this company to anyone.

April 17, 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look