Artisan Deli Market Reviews 1,398

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 169 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of products, highlighting the ability to customize hampers with high-quality items. Many appreciate the ease of the ordering process and the prompt, reliable delivery service, often noting that gifts arrived on time and were well-received. The overall service is consistently described as excellent, with many consumers expressing satisfaction with the entire experience. However, some customers were dissatisfied with issues related to delivery dates not being honored, or products being substituted or missing from their orders. A few people also felt that the products offered were not unique and could be found elsewhere, and some experienced problems with damaged parcels upon arrival.

What people talk about most

Product

Users describe positive interactions with product. Customers are delighted with the wide range of products,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising on-time deliveries and efficient... See more

Order

People report positive experiences with order. Customers found the ordering process straightforward and easy,... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the high quality of the products,... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the premium... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The experience was exemplary. So easy to order, delivery on time, and more importantly delicious goods. The hamper was a gift(hamper also super) and my friends were extremely impressed with the wine... See more

Rated 5 out of 5 stars

This company offered a range of products that I knew would suit the recipient. I was aiming for wine, chutneys ,chocolate rather than cheese and the usual Xmas goods and found everything I wanted w... See more

Rated 5 out of 5 stars

First time ordering a hamper from Artisan Deli Market and very happy with the entire experience. They were super kind, patient and helpful via email and then on the phone, and delivered on time... See more

Rated 5 out of 5 stars

We ordered a hamper as a Christmas present for our daughter. We selected a wide variety of items and found the choice and ordering process to be very good. The items were all good quality from lesser... See more


Company details

  1. Gift Shop
  2. Corporate Gift Supplier
  3. Food, Beverages & Tobacco
  4. Food Products Supplier
  5. Gift Basket Store

Written by the company

Artisan Deli Market, nestled in Sussex, breathes new life into the gifting industry with its innovative and customer-focused approach. Established in 2020, we began our journey as a passionate deli with a vision: to offer extraordinary artisan products that delight the senses. Today, we are proud to present a bespoke range of food and drink gift hampers, offering our customers an opportunity to give unique and thoughtful gifts. Our hampers are filled with handpicked, taste-tested items, promising an unforgettable gastronomic journey with every gift. We empower our customers to express their creativity through fully customizable hampers or they can opt for our carefully curated, ready-made options. Our commitment to quality extends to our packaging as well. We go the extra mile to remain forest-neutral by using fully sustainable packaging materials and by planting trees to offset any additional usage. The respect we have for our planet is woven into the fabric of our business. Artisan Deli Market is also widely recognized for its exceptional customer service. Our advanced system ensures prompt human responses to all queries. We help guide our customers in their hamper selection process and keep them informed about their order's journey. With an energetic, young, and disruptive team leading the charge, Artisan Deli Market is far from your conventional gifting company. We continuously challenge ourselves to push boundaries and set new standards in the gifting space. Choose Artisan Deli Market and join us in redefining the art of gifting.

Our Promise:

Written by the company

Punctuality, Our Commitment
Choose your delivery date and rest easy knowing your hamper will arrive as scheduled.
Eco-Packaging, Always
Sustainably-sourced, forest-neutral packaging with every order - for a greener planet.
Taste-Tested Quality Assured
Every product in our hampers is handpicked and tasted to ensure an extraordinary gastronomic experience.
Tailored to Delight
Customizable hampers to perfectly reflect your taste, filled with exquisite artisanal products.

Punctuality, Our Commitment

Named Day Delivery

Choose your delivery date and rest easy knowing your hamper will arrive as scheduled.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Delighted

My sister was delighted by the luxury hamper I sent her as a huge thank you. It was delivered with perfect timing too. Thank you, great service!

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great selection for bespoke basket

Great selection of items and very easy process to create a bespoke gift basket. I searched a lot of other places that weren’t quite right until I found Artisan Deli Market. Highly recommended using them!

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Birthday hamper

I ordered a birthday hamper for a friend in London, and the whole experience was excellent. The hamper was beautifully wrapped and delivered right on schedule. I’m very happy with the service and would gladly recommend Artisan Deli Market.

March 14, 2026
Unprompted review
Rated 1 out of 5 stars

Everything you don't care about…

Everything you don't care about customers you were looking for stars before the order was shipped the food wS left lying around a hot warehouse for more than a week you Thought it was good enough for my family your attitude was outrages
Everything went in the Bin I would never buy from you again and would not recommend you

March 17, 2025
Rated 5 out of 5 stars

The perfect gift

I bought a hamper as an engagement present. They absolutely loved it! I really liked that they easily allowed you to create your own, so you can choose exactly what you know they'll like :)

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Everything was perfect

Everything was perfect , delivery spot on , beautiful hamper and an extremely professional company to deal with. Excellent. My son was very happy with his birthday gift.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a hamper for a friend

I ordered a hamper for a friend, I was kept informed at every stage of the order and the delivery went smoothly. My friend was very happy with the quality of the products, very yummy! Great service Thank you 🙂

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

A Truly Premium Hamper Experience

This was my first ever hamper purchase from Artisan Deli Market, and I honestly couldn’t be happier. We personalised the hamper, and from the ordering process right through to dispatch and delivery, everything was quick, smooth, and incredibly efficient.

The service genuinely felt premium, I was made to feel like a valued client every step of the way, with real attention to detail and care. The whole experience was seamless and very much five-star.

I will definitely be ordering again and wouldn’t hesitate to recommend them to anyone looking for something special.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

I have used Artisan Deli multiple times for business clients and personal friends and I cannot fault the service or quality of the hampers, I've always had very positive feedback from the recipients. I only wish someone would send me one.

February 20, 2026
Unprompted review
Rated 4 out of 5 stars

My Daughter Loved It

I did not get to see it for myself, but my daughter love it! The disappointing part was that I paid extra to have it delivered on Valentine's Day, but it didn't arrive until the Monday after. :(

February 16, 2026
Unprompted review

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