The experience was exemplary. So easy to order, delivery on time, and more importantly delicious goods. The hamper was a gift(hamper also super) and my friends were extremely impressed with the wine... See more
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Artisan Deli Market, nestled in Sussex, breathes new life into the gifting industry with its innovative and customer-focused approach. Established in 2020, we began our journey as a passionate deli with a vision: to offer extraordinary artisan products that delight the senses. Today, we are proud to present a bespoke range of food and drink gift hampers, offering our customers an opportunity to give unique and thoughtful gifts. Our hampers are filled with handpicked, taste-tested items, promising an unforgettable gastronomic journey with every gift. We empower our customers to express their creativity through fully customizable hampers or they can opt for our carefully curated, ready-made options. Our commitment to quality extends to our packaging as well. We go the extra mile to remain forest-neutral by using fully sustainable packaging materials and by planting trees to offset any additional usage. The respect we have for our planet is woven into the fabric of our business. Artisan Deli Market is also widely recognized for its exceptional customer service. Our advanced system ensures prompt human responses to all queries. We help guide our customers in their hamper selection process and keep them informed about their order's journey. With an energetic, young, and disruptive team leading the charge, Artisan Deli Market is far from your conventional gifting company. We continuously challenge ourselves to push boundaries and set new standards in the gifting space. Choose Artisan Deli Market and join us in redefining the art of gifting.
Our Promise:
Written by the company
- Punctuality, Our Commitment
- Choose your delivery date and rest easy knowing your hamper will arrive as scheduled.
- Eco-Packaging, Always
- Sustainably-sourced, forest-neutral packaging with every order - for a greener planet.
- Taste-Tested Quality Assured
- Every product in our hampers is handpicked and tasted to ensure an extraordinary gastronomic experience.
- Tailored to Delight
- Customizable hampers to perfectly reflect your taste, filled with exquisite artisanal products.
Punctuality, Our Commitment
Named Day Delivery
Contact info
Artisan Deli Market, Kendal House, Victoria Way, RH15 9NF, BURGESS HILL, United Kingdom
- 01273 102712
- hello@artisandelimarket.co.uk
- artisandelimarket.co.uk
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Used this company a few times
Used this company a few times - they are very reliable and great customer service.
Great customer service
Realised as soon as I had placed the order I had put the billing address as the delivery address! Reached out via email and got a reply the next day saying this could be changed right away no hassle! Great customer service and the hamper was brilliant!
Excellent product fast delivery well…
Excellent product fast delivery well wrapped. Will definitely buy again from Artisan Deli Market
Wow ordered a hamper that I had created…
Wow ordered a hamper that I had created myself and spent £70 and was very disappointed with the tiny items that arrived! Total rip off!
Easy to order
Easy to order, the delivery was on time and updates were very useful!
Outstanding customer service
Outstanding customer service! I inadvertently had to correct an address and they promptly answered my email, corrected the error I had made for me, kept me informed throughout the entire delivery service and delivered an extremely high quality product. I was informed by the delivery service when my gift was picked up, where it was in the delivery process and when it was delivered. The recipient loved the gift and there were so many high quality items to choose from that anyone and everyone would truly enjoy a gift from this shop!
Friend delighted with birthday gift
Friend delighted with birthday gift! Thank you!
Beautifully presented gift box
Beautifully presented gift box. It was a great surprise for a foodie friend going through surgery recovery, definitely made their day! Very happy with final product and delivery, DHL service was excellent! Thank you!
Great experience
I loved the option of creating a custom hamper. The recipient was very happy with it. I contacted customer care with a query about delivery times and they were very responsive and helpful.
A great gift!
Thank you for the fast and fabulous service, preparing and delivering a hamper to a friend who is dealing with a serious diagnosis. I am in the US and worried it would take a long time to deliver, but it was even quicker than sending a basket to someone here at home! He was very happy with the quality of the items, too. I appreciate your help with delivering some love and support through the gift of food. Cheers!
Easy booking and prompt delivery
This was a gift for someone
This was a gift for someone. The delivery was prompt and we were updated throughout the delivery process, which we liked. All the products were as described and the recipients were very happy overall. Would use this site again. Highly recommend!
Bought the hamper for my brother’s…
Bought the hamper for my brother’s birthday. As he was out when delivery attempted it was taken to a convenient collection point. I hand delivered it on his birthday and he was highly delighted with the beer and snack selection. So a great choice for beer lovers.
Easy order and great customer service
Ordering was very easy and a good selection of products to choose from. They got in touch by email when they realised there was no message for the card and we were able to fix that before it got sent out. The food was great and arrived on the day we requested.
High quality, bespoke hamper- perfect gift!
Love the flexibility of building a gift box myself with a great range of bits to go in. Delivery was super quick (actually earlier than expected) and my brother seems very happy with it!
Lovely fresh hamper…
The order was delivered as expected and presented beautifully. My brother was delighted and commented on how cold and fresh the deli products were. He praised the champagne (not a conosseur mysef) but he was delighted with.
Bought a Cheese & Charcuterie Lovers…
Bought a Cheese & Charcuterie Lovers Hamper for a colleague who was leaving our business. He informed me it was beautifully packaged and delivered with care not to mention filled with delicious produce.
I managed to leave off half the goodbye message that went with the hamper but Verity got in touch to let me know and correct my error as quickly as possible. I appreciated the swift kind responses and great customer care. Would definitely recommend buying from these guys!
She loved the hamper thank you
She loved the hamper thank you, swift delivery and great customer service
Good selection of items for a hamper
Had a good look around various hamper companies and chose Artisan as the selection of product met my needs
The ordering process was simple as was the checkout and payment
The recipients of the hamper are delighted in receiving it and also with the contents
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