Artisan Deli Market Reviews 1,404

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 172 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the excellent quality of products and the wide selection available for creating personalized hampers. Customers found the ordering process to be easy and efficient, appreciating the flexibility to choose specific items and customize their gifts. The delivery service is consistently highlighted as timely and reliable, with many people receiving their orders exactly as requested and being kept informed throughout the process. The overall service, including customer support, is often described as first-class, with staff being helpful and responsive to inquiries and changes. However, some customers also noted issues with delivery, including parcels arriving damaged, delayed, or left in an insecure location. A few other people also felt that the product quality was not special, with items being easily found elsewhere, and expressed dissatisfaction when ordered items were substituted or missing without adequate resolution.

What people talk about most

Product

Consumers find product to be positive, with many reviewers highlighting the great selection of items and the... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the promptness and... See more

Order

People report positive experiences with the ordering process, finding it easy and straightforward to select... See more

Quality

Reviewers highlight positive aspects of quality, with many customers reporting that the products were... See more

Service

Users describe positive interactions with service, consistently highlighting it as quick, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The experience was exemplary. So easy to order, delivery on time, and more importantly delicious goods. The hamper was a gift(hamper also super) and my friends were extremely impressed with the wine... See more

Rated 5 out of 5 stars

This company offered a range of products that I knew would suit the recipient. I was aiming for wine, chutneys ,chocolate rather than cheese and the usual Xmas goods and found everything I wanted w... See more

Rated 5 out of 5 stars

We ordered a hamper as a Christmas present for our daughter. We selected a wide variety of items and found the choice and ordering process to be very good. The items were all good quality from lesser... See more

Rated 5 out of 5 stars

First time ordering a hamper from Artisan Deli Market and very happy with the entire experience. They were super kind, patient and helpful via email and then on the phone, and delivered on time... See more


Company details

  1. Gift Shop
  2. Corporate Gift Supplier
  3. Food, Beverages & Tobacco
  4. Food Products Supplier
  5. Gift Basket Store

Written by the company

Artisan Deli Market, nestled in Sussex, breathes new life into the gifting industry with its innovative and customer-focused approach. Established in 2020, we began our journey as a passionate deli with a vision: to offer extraordinary artisan products that delight the senses. Today, we are proud to present a bespoke range of food and drink gift hampers, offering our customers an opportunity to give unique and thoughtful gifts. Our hampers are filled with handpicked, taste-tested items, promising an unforgettable gastronomic journey with every gift. We empower our customers to express their creativity through fully customizable hampers or they can opt for our carefully curated, ready-made options. Our commitment to quality extends to our packaging as well. We go the extra mile to remain forest-neutral by using fully sustainable packaging materials and by planting trees to offset any additional usage. The respect we have for our planet is woven into the fabric of our business. Artisan Deli Market is also widely recognized for its exceptional customer service. Our advanced system ensures prompt human responses to all queries. We help guide our customers in their hamper selection process and keep them informed about their order's journey. With an energetic, young, and disruptive team leading the charge, Artisan Deli Market is far from your conventional gifting company. We continuously challenge ourselves to push boundaries and set new standards in the gifting space. Choose Artisan Deli Market and join us in redefining the art of gifting.

Our Promise:

Written by the company

Punctuality, Our Commitment
Choose your delivery date and rest easy knowing your hamper will arrive as scheduled.
Eco-Packaging, Always
Sustainably-sourced, forest-neutral packaging with every order - for a greener planet.
Taste-Tested Quality Assured
Every product in our hampers is handpicked and tasted to ensure an extraordinary gastronomic experience.
Tailored to Delight
Customizable hampers to perfectly reflect your taste, filled with exquisite artisanal products.

Punctuality, Our Commitment

Named Day Delivery

Choose your delivery date and rest easy knowing your hamper will arrive as scheduled.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Lovely company

Lovely company, I like that you have loads of choice to pick when creating a hamper and delivery was on time. A great idea for a birthday present

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service
Easy to use website
Quality cheese and snacks
I have used this company several times and never been disappointed
Delivered on time
Brilliant

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

What a brilliant idea to be able to…

What a brilliant idea to be able to choose the contents of your hamper and therefore tailor it to the person and how much your spending.
I bought it for my husband for our 30th wedding anniversary. He absolutely loved it.

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great products and good service

I sent the hamper as a gift and I believe it was well received. It arrived exactly when expected, the product range was great, and much more resonantly priced than other pre-made hampers I’ve looked at. I also somehow missed putting a message in the card, and someone reached out to me to ask if I’d like to add a message the next morning, resolving it with no delays to the delivery! Very grateful for that.

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

First Class….

Create your own Hamper, pick exactly what you like. Good selection, reasonable price, attractively packaged. Delivered swiftly, securely, and excellent communication. First Class.

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing personalised hampers

I’ve used Artisan Deli several times now and have always been offered fantastic products that are beautifully packaged with timely delivery - I especially like the way the website splits the products into different categories (savoury, sweet, drinks etc) so your hamper can always be personalised to your own needs - would fully recommend!

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

A Pic-N-Mix Hamper of Quality!

Using Artisan Deli Market is a bit like the pic-n-mix sweet counters where you could choose all your favourites, rather than having someone else make the selection. Just like the sweets, it can easily go over budget because the range and quality of the items on offer is so good! However, the growing price of your selection is clear from the start, including the inevitable cost of the hamper itself, which is often hidden with other suppliers. This was backed by excellent customer service. The hamper was a gift and the recipients said "it looks amazing" and that it was "packed full of treats, wine, snacks and ingredients - such a great selection of things to enjoy, use and well…enjoy some more!"

June 16, 2025
Unprompted review

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