Alexander Southwell Mortgage Services Reviews 

177
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Cheryl was excellent from the outset. She went above and beyond when things didn’t go to plan, proactively chasing the relevant parties to keep everything on track.

Rated 5 out of 5 stars

First time buyer, so had absolutely no idea what to do or where to even start. Cheryl has been amazing, and helped us from the start. 100% recommend. Will definitely use again in the future if we need... See more

Rated 5 out of 5 stars

I am actually struggling to find the right words to describe Cheryl Rolph but I’m going to give it a go. Outstanding; Professional, Relatable, Trustworthy, Knowledgeable and Reliable. She is... See more

Rated 5 out of 5 stars

We were introduced to Jamie by a close friend, and we couldn’t be more grateful. He is truly the best and most professional broker we’ve worked with. Jamie was extremely patient and guided us throug... See more

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Company details

  1. Mortgage Broker
  2. Finance Broker
  3. Home Insurance Agency
  4. Insurance Broker
  5. Mortgage Lender

Written by the company

Looking for a reliable fee free mortgage broker in Southampton, Hampshire? Look no further than Alexander Southwell Mortgage Services Ltd! Our team of expert mortgage advisers will provide you with tailored financial advice to suit your specific circumstances. We understand that taking out a mortgage can be a daunting and overwhelming process, which is why we are here to guide you every step of the way. With access to a large panel of mortgage lenders, we can help you find the right mortgage deals that suit your needs and budget. At Alexander Southwell Mortgage Services Ltd, we pride ourselves on providing impartial and transparent advice to all our clients. Our goal is to help you make informed decisions that will lead to a successful mortgage application and a secure financial future. Whether you are a first-time buyer, looking to remortgage, or need advice on Buy-to-Let mortgages, our team of experts are here to help. Contact us today to schedule a consultation and take the first step towards securing your dream home!


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4.9

Excellent

TrustScore 5 out of 5

177 reviews

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4.9

All reviews

(177)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfect Experience, Highly Recommend

As a first-time buyer, I stumbled across Andrew and his team by complete chance and I am so glad I did. When I first reached out, I honestly didn’t feel ready to buy and it was more curiosity than anything else. But Andrew’s amazing advice and guidance quickly showed me that I was actually in a much better position than I thought.

Andrew was incredible throughout the whole process. It’s so daunting but he completely eased my mind, no question was a stupid question. Not only did he secure me a great rate, he also went above and beyond. I wouldn’t hesitate to recommend!

July 16, 2025
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for the feedback!

Rated 5 out of 5 stars

Fully recommended

Tyler was amazing, really helpful and super punctual. She was very professional and supportive. I fully recommend Tyler at Alexander Southwell!

June 17, 2025
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you Wayne!

Rated 5 out of 5 stars

Andrew was great

Andrew was great! Helped us all the way through purchasing our first home. Would recommend!

June 12, 2025
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for the feedback :)

Rated 5 out of 5 stars

Jamie and Tyler supported me through a…

Jamie and Tyler supported me through a very difficult process with expert support and factual reports. Thanks so much for your help, made a lot of difference to me at a difficult time

June 10, 2025
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for the feedback :)

Rated 5 out of 5 stars

Highly recommend using Alexander…

Highly recommend using Alexander Southwell Mortgage Services for a mortgage. It was excellent to have Andrew help us with finding the best rate mortgage to suit our needs as first time home buyers. We were walked through the process and all the work was on there end. Will use again when it is time to get a new mortgage. Thank you!!

May 28, 2025
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for the feedback :)

Rated 5 out of 5 stars

Seamless Experience!

So this was myself and my partners first time buying and honestly we were totally clueless on the process! A mutual friend/client of Jamie & Latoya recommended them to us and I’m so incredibly glad he did.

From the start, Jamie quickly put us in touch with Latoya and we got things underway instantly. Throughout the whole process, communication was utterly seamless and there was no such thing as a silly question (trust me, I asked a few!). Latoya was transparent about every step, advising us down the best possible avenue - ensuring we got the best outcome for us. Keeping us up to date about each part of the application process, there was absolutely no need to chase - as soon as she had anything for us - we were straight in the loop.

Honestly, she made what was quite a daunting idea to us - so reassuring and easy.

Thank you so much to Latoya and Jamie for your incredible service and support! We’ll be singing your praises and sending anybody we can, your way 😊

All the best to you both,

Joe & Naomi

June 4, 2025
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for the feedback Joe & Naomi :).

Rated 5 out of 5 stars

Great service!

Andrew has been a brilliant source of advice to my husband and I when purchasing our new home. The process has been so easy and his communication has been excellent from start to finish. We wouldn’t hesitate to recommend him and his team to anybody!

April 7, 2025
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for the feedback

Rated 5 out of 5 stars

Latoya was professional

Latoya was professional, friendly and communicative when helping me get my mortgage as a first time buyer. Full explanations of everything she needed were given and no question were unanswered. Thank you!

March 24, 2025
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for the feedback

Rated 5 out of 5 stars

Amazing brokers

We were recommended to Alexander Southwell mortgages after being unhappy with previous brokers and I am so glad!! We dealt with Jamie throughout the mortgage process and he was professional, friendly and so helpful. Would definitely recommend.

March 6, 2025
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Reply from Alexander Southwell Mortgage Services

Thank you Annie for the feedback and choosing us as your mortgage broker :).

Rated 5 out of 5 stars

Excellent service from day one

Excellent service from day one, Jamie is very attentive, understands the exact needs of the client, communicates well and keeps you in a loop of any mortgage rate changes that might benefit you. I had several different mortgage advisers in the past and this is the best experience so far! Highly recommended!

February 21, 2025
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for the feedback.

Rated 5 out of 5 stars

Extremely knowledgeable and helpful

Both Jamie and David were very helpful, knowledgeable and friendly. They explained our options, then found us a mortgage with a great rate very quickly. They then supported us through the process including updating us when rates on our deal improved. And it didn't cost us anything, would highly recommend.

February 3, 2025
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you very much

Rated 5 out of 5 stars

Would highly recommend

Jamie was so helpful and amazing at answering all my questions. Made the process so easy.

November 1, 2024
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for the feedback!

Rated 5 out of 5 stars

Amazing service!

Cannot recommend Jamie at Alexander Southwell enough. He helped us with our mortgage and made everything so easy, and everything ran so smoothly. A huge weight off our shoulders and we are so grateful. So easy to contact and so helpful. Do not hesitate to contact them! 🏠

November 5, 2024
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for the feedback!

Rated 5 out of 5 stars

Excellent service

Excellent service! Communication. Unbeatable prices. Very happy

September 9, 2024
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for feedback

Rated 5 out of 5 stars

Superb Service

Superb Service - Very efficient and friendly. Super quick turnaround for a mortgage capacity report. I could not recommend this company more highly. I will certainly recommend it to family and friends.

August 29, 2024
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for the feedback :)

Rated 5 out of 5 stars

Superb service

Very fast, friendly and professional service! During a phone call consultation Jamie was able to answer all my questions and put my mind at ease. The report was ready the same day. Would definitely recommend this company. Thank you very much Jamie

July 26, 2024
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for the feedback :)

Rated 5 out of 5 stars

Jamie was great from start to finish…

Jamie was great from start to finish when I received my mortgage report. It only took a few days very prompt service, I would recommend Jamie and company to other people.

July 26, 2024
Unprompted review
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Reply from Alexander Southwell Mortgage Services

Thank you for feedback :)

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