Ashesjewelleryshop Reviews 

242
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company, enthusiastically praising the outstanding quality and exceptional craftsmanship of the items. Many consumers note that the beautiful jewelry and special keepsakes are stunning, perfectly matching their online descriptions, and often exceeding expectations. Purchasers are consistently delighted by the prompt shipping services and careful packaging that ensures everything arrives safely in perfect condition. A few other people also felt that receiving helpful extra items like glue and funnels made handling ashes much easier and straightforward. Reviewers additionally highlighted the deeply thoughtful personal notes included in the boxes, which added a very comforting touch during difficult moments.

What people talk about most

Product

Reviewers mention positive feedback about product quality, describing the items as beautiful, delicate, and... See more

Quality

Customers consistently report strong satisfaction with product quality, describing the jewellery as stunning,... See more

Delivery service

Users describe positive interactions with delivery_service, consistently praising the exceptionally fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a key ring to hold my late husband and son’s ashes, it was easy to use their site, good communication throughout the whole process, they acknowledged my order promptly, and the item was deli... See more

Company replied

Rated 5 out of 5 stars

Professional and great customer services. There was an issue with the Royal Mail tracking and I emailed Ashes Jewellery and got a response within 30 minutes offering to send out another necklace to be... See more

Company replied

Rated 5 out of 5 stars

From the offset the process has been amazing The website is easy to use and navigate around and the prices I think are very fair. The quality of the goods is above and beyond. I would say actuall... See more

Company replied

Rated 5 out of 5 stars

I did endless research and decided on a sphere for a tiny bit of my friend’s ashes. I searched, went round and back and forth and found the perfect one at Ashes Jewellery Shop. Their prices were br... See more

Company replied


Company details

  1. Jeweler

Written by the company

About Ashes Jewellery At Ashes Jewellery Shop we sell the finest cremation jewellery at very reasonable prices as we believe that remembering a loved one should not be a financial burden. We have over 15 years experience in selling cremation jewellery and we bring our expertise to all we do. Apart from our own website, we sell our products on all major online selling platforms. We understand that when people contact us, it is often a difficult time for them. Through product knowledge and polite, patient customer service, we make it our business to make this process as easy as possible. We try to provide our customers with quality cremation jewellery in a timely manner and ensure the customer’s needs are met whenever possible. We are in constant pursuit of new products and new ways to serve our customers. We have a 100% Satisfaction Guarantee on all of our products. Our hearts go out to you as you experience the recent loss of someone you love dearly, or a beloved pet. We hope to make this experience a little easier by providing the products and compassionate customer service you need and deserve at this time. Please don't hesitate to contact us if you have any question. Thank you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

242 reviews

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4.9

All reviews

(242)

40 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick delivery

Quick delivery, very good quality goods. Very happy with purchase. Will definitely purchase again. My partner was very happy and overwhelmed with the bracelet I got him for his birthday to keep his mums ashes close. Thank you

April 3, 2023
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Reply from Ashesjewelleryshop

Thank you very much for your custom and for the kind review.
I am pleased to hear that you are happy with our products and service.

Take care,

Rebecca

Rated 5 out of 5 stars

Amazing company and quality work

Amazing company ordered 3 bracelets and arrived faster than expected they look amazing and it’s a perfect way to keep our mum by our side all the time, would definitely recommend ashes jewellery to anyone looking for something special, 10/10.

April 10, 2023
Unprompted review
Rated 5 out of 5 stars

First class service

On first contact with ashesjewellery the service was first class ordered two ashes charms for my daughter and granddaughter they are very pleased with them as they fit onto there pandora bracelet so they a piece of our pet with them so thank you ashesjewelleryshop

March 27, 2023
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Reply from Ashesjewelleryshop

Thank you very much for your custom.
I am pleased to hear that your daughter and granddaughter both like their charms.

Hopefully they will give them a little comfort after losing your pet.

Best wishes,

The Ashes Jewellery Shop Team

Rated 5 out of 5 stars

Beautiful jewellery

I have ordered two heart ashes necklaces from this company now and I have loved every one. They don't look tacky and come with everything you need to safely insert ashes and seal the pendant afterwards. Beautiful jewellery

April 4, 2023
Unprompted review
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Reply from Ashesjewelleryshop

Dear Shannon,

Thank you very much for your order and the kind feedback you have left us here on Trustpilot.
We are pleased to hear that you are happy with our cremation jewellery.

Take care,

The Ashes Jewellery Shop Team

Rated 5 out of 5 stars

Ashes Bracelet

Arrived really quickly and is really good quality :)

March 27, 2023
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Reply from Ashesjewelleryshop

Thank you so much for your custom.

We are pleased to hear that you are happy with our products and services.

Best wishes,

The Ashes Jewellery Shop Team

Rated 5 out of 5 stars

Rest in style.

This miniature steel urn is just perfect. Sturdy, quality item and medium was just the right size for the ashes I have. Adding the funnel was thoughtful. Brilliant if you are only keeping a small amount and such a stylish way to do it.

March 30, 2023
Unprompted review
Rated 5 out of 5 stars

Very impressed!

Just received my order of a leather bracelet for my brother. I was very impressed with the speed of delivery and that the bracelet came with a tiny tube of superglue. I’ve bought cremation jewellery at far higher prices that haven’t had this nicety included. The bracelet looks to be be good quality and though the space for ashes is tiny it was pointed out at time of purchase. Overall very pleased.

March 28, 2023
Unprompted review
Rated 5 out of 5 stars

Your website was very accessible and…

Your website was very accessible and easy to place order.
Really fast delivery.
Item was exactly as showing on the website.
I had been looking for an item for my son n husband so that they could have a piece of there loved with them and the bracelet were perfect.
I would highly recommend your company if anyone was ever looking for something special for a keepsake

March 13, 2023
Rated 5 out of 5 stars

I bought the bracelet for my son to put…

I bought the bracelet for my son to put his grandma ashes in. He absolutely loved it. Very fast delivery. No problem at all... would definitely recommend.

March 10, 2023
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Reply from Ashesjewelleryshop

We are glad to hear that your son loved the bracelet you purchased.
Thank you very much for your custom and the kind review on Trustpilot.

Take care,

The Ashes Jewellery ShopTeam

Rated 5 out of 5 stars

Good quality bracelet

Thank you so much for the bracelet, good quality and looks smart.

March 7, 2023
Unprompted review
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Reply from Ashesjewelleryshop

I am glad to hear that you are happy with your bracelet.

All the best,

Rebecca

Rated 5 out of 5 stars

Memorial

My two sisters loved their necklaces and are so grateful for your quick service. Thank you so much.

February 27, 2023
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Reply from Ashesjewelleryshop

Thank you for your kind review and your custom.
We are glad to hear that your sisters liked their necklaces.

Wishing you all the very best,

The ashes jewellery shop team

Rated 5 out of 5 stars

Extremely quick service

Extremely quick service! Two lovely urn pendants and they came with necklaces-which I wasn’t expecting- so a great bonus

February 24, 2023
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Reply from Ashesjewelleryshop

Thank you so much for your kind review on Trustpilot and for your recent order.
We are very pleased to hear that you like your pendants.
Take care,

Rebecca

Rated 5 out of 5 stars

I ordered the Ashes cylindrical…

I ordered the Ashes cylindrical necklace for my Dad. He’s found it a huge comfort to have my Mum’s Ashes with him wherever he is. He has big hands tho and found the necklace catch quite difficult until we got him a magnetic clasp adapter. Maybe that’s an option you could offer. But great service and quality product and very reasonably priced.

February 15, 2023
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Reply from Ashesjewelleryshop

Thank you very much for your recent order and the kind review you left us on Trustpilot.
Thank you also for the tip on magnetic clasps, this is definitely something we will look into.

All the best,

The Ashes Jewellery Shop Team

Rated 5 out of 5 stars

It's made the loss of my dog bonnie…

It's made the loss of my dog bonnie more bearable, to think in a beautiful piece jewellery is a little bit of her thankyou

January 28, 2023
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Reply from Ashesjewelleryshop

Thank you very much for your recent order and your 5 star review on trustpilot.
Hopefully the ashes charm will give you a little more comfort in this difficult time.

All the best,

Rebecca

Rated 5 out of 5 stars

Exactly what I was looking for

Exactly what I was looking for, beautiful piece of jewellery, fast delivery would highly recommend

January 10, 2023
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Reply from Ashesjewelleryshop

Thank you for leaving us such lovely feedback. We are pleased to hear that you are happy with our products and services.

Rated 5 out of 5 stars

What a beautiful pendant I received…

What a beautiful pendant I received from Rebecca It was a pleasure ordering a lovely keepsake for my mum received a lovely small note inside the package with very kind words
Thank you so much

January 10, 2023
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Reply from Ashesjewelleryshop

Thank you so much for your your recent order and your very kind feedback.

Wishes you all the best,

Rebecca

Rated 5 out of 5 stars

We ordered 5 charms & 6 mens bracelets…Happy family

We ordered 5 charms & 6 mens bracelets before Christmas, then another 2 bracelets and 1charm last Wednesday and recieved them in in 4 days and fair play we are well happy with quality and service we recieved brilliant

January 12, 2023
Unprompted review
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Reply from Ashesjewelleryshop

Thank you very much for your orders and the 5 star review you have given us.
Wishing you all the best,

The Ashes Jewellery Shop team

Rated 4 out of 5 stars

Wonderful keepsake

Wonderful keepsake! My fiancé loved it.
I just wish I’d sized up as I measured that it would fit and it’s quite tight x

December 25, 2022
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Reply from Ashesjewelleryshop

Thank you very much for your order and the nice review.
We do have this bracelet in a larger size too.

Best wishes,

Rebecca

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