I ordered a key ring to hold my late husband and son’s ashes, it was easy to use their site, good communication throughout the whole process, they acknowledged my order promptly, and the item was deli... See more
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Review summary
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Reviews shaping this summary
Professional and great customer services. There was an issue with the Royal Mail tracking and I emailed Ashes Jewellery and got a response within 30 minutes offering to send out another necklace to be... See more
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From the offset the process has been amazing The website is easy to use and navigate around and the prices I think are very fair. The quality of the goods is above and beyond. I would say actuall... See more
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I did endless research and decided on a sphere for a tiny bit of my friend’s ashes. I searched, went round and back and forth and found the perfect one at Ashes Jewellery Shop. Their prices were br... See more
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Company details
Written by the company
About Ashes Jewellery At Ashes Jewellery Shop we sell the finest cremation jewellery at very reasonable prices as we believe that remembering a loved one should not be a financial burden. We have over 15 years experience in selling cremation jewellery and we bring our expertise to all we do. Apart from our own website, we sell our products on all major online selling platforms. We understand that when people contact us, it is often a difficult time for them. Through product knowledge and polite, patient customer service, we make it our business to make this process as easy as possible. We try to provide our customers with quality cremation jewellery in a timely manner and ensure the customer’s needs are met whenever possible. We are in constant pursuit of new products and new ways to serve our customers. We have a 100% Satisfaction Guarantee on all of our products. Our hearts go out to you as you experience the recent loss of someone you love dearly, or a beloved pet. We hope to make this experience a little easier by providing the products and compassionate customer service you need and deserve at this time. Please don't hesitate to contact us if you have any question. Thank you.
Contact info
5 Wolverhampton Street, DY1 1DA, Dudley, United Kingdom
- 01384 242514
- ashesjewelleryshop@gmail.com
- ashesjewelleryshop.co.uk
4.9
Excellent
242 reviews
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Partner present
I was looking for a present for my partner for him to be able to have his dad with him all the time as since the loss he's struggled a lot and I wanted to get him a keepsake. It was difficult to find mens jewellery that was suitable as he is alternative so wouldn't want anything that would stand out massive and the chain black one was perfect
He loves it and its amazing quality
October 31, 2023
Unprompted review
Reply from Ashesjewelleryshop
Thank you so much for taking the time to write such a nice review.
We are glad to hear that you are happy with our products and services.
Hopefully the bracelet will give your partner some solace.
Wishing you all the best,
Rebecca
Reply from Ashesjewelleryshop
Thank you very much for your kind review.
We are glad to hear that you are happy with our products and services.
All the best,
The Ashes Jewellery Shop Team
I came across this company while…
I came across this company while looking for ideas after my dad passed away. I found the heart shaped charms suited what I wanted. They came quickly, with a lovely respectful letter. They are perfect. I highly recommend this company. Thankyou
October 23, 2023
Unprompted review
Reply from Ashesjewelleryshop
Thank you so much for your kind review and your recent purchases.
I am very pleased to hear that you are happy with our products and services.
Take care,
Rebecca
Five stars from this company as they…
Five stars from this company as they incorrectly sent me the wrong item and as soon as I emailed them to let them know they sent me the correct item the following day and were really apologetic. They even let me keep the incorrect item free of charge.
September 28, 2023
Reply from Ashesjewelleryshop
Thank you very much for your kind review and for your patience and understanding after we accidentally sent the wrong item.
Wishing you all the best,
Rebecca
Very pleased with the service received
The website was extremely easy to navigate and the prices were very competitive. Having ordered the cylinder with chain it arrived as promised in 48 hours the box also contained a lovely sentiment on a card that was very grateful received. Thank you for your professionalism and sympathy.
September 20, 2023
Reply from Ashesjewelleryshop
Thank you so much for the lovely review. We are so please that we were able to assist you and you were happy with our services.
Warm wishes
Emma and the ashes team
Quick service and quality product
After losing my dad late last year i had been struggling with what to do with his ashes as opposed to just scattering some of them. I stumbled upon Ashesjewelleryshop and was instantly attracted to one of their products. I ordered the bracelet on Friday and it was delivered the following Monday, exactly as advertised, good value for money and quality product.
September 18, 2023
Unprompted review
Reply from Ashesjewelleryshop
Thank you Brad for the lovely feedback.
We are so glad to hear that you are pleased with our products and service.
Warm wishes
Emma and the ashes jewellery team
Cylinder necklace
Ordered a cylinder necklace after the passing of my Father. Item beautiful, packaged brilliantly and all the added touches. Thank you and will use again.
September 15, 2023
Unprompted review
Reply from Ashesjewelleryshop
Thank you for the lovely review.
We are so pleased that you are happy with your order.
Warmest wishes.
Emma and the ashes jewellery team
Thank you so much for your respectful
Thank you so much for your respectful, fast and trusted service. I am now able to share my mother with her heartbroken granddaughters.
Your notes of condolence warmed my heart ♥️ I highly recommended this shop and Rebecca for your kind words.
September 13, 2023
Unprompted review
Reply from Ashesjewelleryshop
Thank you so much for this lovely review.
Hopefully, the items you purchased will provide some comfort and solace.
Wishing you all the best,
Rebecca
Love it strong too
September 5, 2023
Reply from Ashesjewelleryshop
Thank you very much for your recent purchase. And thank you too for leaving us a 5 star review.
Wishing you well, The Ashes Jewellery Shop team
Pendant Necklace and Leather Bracelet
Bought a pendant necklace and a leather bracelet. Both are wonderful. All the necessary tools were also supplied. Excellent products to keep my lovely boy with me at all times.
September 13, 2023
Unprompted review
Reply from Ashesjewelleryshop
Thank you very much for your recent order and the kind 5 star review you have left us.
Wishing you all the best,
Rebecca and the team
I recently lost my Dog after 14 years…
I recently lost my Dog after 14 years who meant the world to me, bought the leather bracelet to keep a piece of her with me, looks great, high quality 100% happy.
August 30, 2023
Unprompted review
I need to return and swap my bracelet…
I need to return and swap my bracelet for another and Ashesjewelleryshop was very accommodating
August 1, 2023
Reply from Ashesjewelleryshop
Thank you Jayne for the review.
We are more than pleased that we could accommodate you in choosing the right jewellery.
Best wishes
Emma and the team
Absolutely stunning gift
Absolutely stunning gift , can not wait to put my doggies ashes in the charm and have her with me every day , thank you
August 2, 2023
Reply from Ashesjewelleryshop
Thank you so much for the 5 star review. I'm so happy that you are pleased with your order and our service.
Best wishes
Emma and the team
Absolutely stunning gift
Absolutely stunning gift , can not wait to put my doggies ashes in the charm and have her with me every day , thank you
August 2, 2023
Unprompted review
Reply from Ashesjewelleryshop
Thank you so much for the 5 star review. I'm so happy that you are pleased with your order and our service.
Best wishes
Emma and the team
would definitely purchase again
the company is beyond respectful and treat every customer delicately and handle their order with care
August 6, 2023
Reply from Ashesjewelleryshop
Thank you Lucy for your kind words and 5 star review.
We really appreciate it.
best wishes
Emma and the team
Excellent service x
August 12, 2023
Unprompted review
Reply from Ashesjewelleryshop
Thank you so much for the 5 star review!
We are so pleased to hear that you are happy with our products and services.
Best wishes.
Emma and the team
Excellent service item delivered really…
Excellent service item delivered really quickly, clear instructions and everything included for self filling jewellery.
August 8, 2023
Unprompted review
Reply from Ashesjewelleryshop
Thank you Daniel for the great review.
We are so pleased to hear that you are happy with our products and services.
Best wishes
Emma
Prompt and efficient service.
Prompt and efficient service.
Lovely item, at good price arrived nicely packaged.
July 26, 2023
Reply from Ashesjewelleryshop
Thank you so much for your kind review and your recent purchase.
Take care,
Yvette, part of the Ashes Jewellery Shop team.
the ash necklace that i bought was…
the ash necklace that i bought was brilliant and keeps my ashes nice and save thankyou so much would recommend
July 28, 2023
Unprompted review
Reply from Ashesjewelleryshop
Hi Claire,
Thank you for the 5 star review. We are so happy to hear that you are pleased with our products and services.
All the best
Emma
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