I ordered a key ring to hold my late husband and son’s ashes, it was easy to use their site, good communication throughout the whole process, they acknowledged my order promptly, and the item was deli... See more
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Review summary
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Professional and great customer services. There was an issue with the Royal Mail tracking and I emailed Ashes Jewellery and got a response within 30 minutes offering to send out another necklace to be... See more
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From the offset the process has been amazing The website is easy to use and navigate around and the prices I think are very fair. The quality of the goods is above and beyond. I would say actuall... See more
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I did endless research and decided on a sphere for a tiny bit of my friend’s ashes. I searched, went round and back and forth and found the perfect one at Ashes Jewellery Shop. Their prices were br... See more
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Company details
Written by the company
About Ashes Jewellery At Ashes Jewellery Shop we sell the finest cremation jewellery at very reasonable prices as we believe that remembering a loved one should not be a financial burden. We have over 15 years experience in selling cremation jewellery and we bring our expertise to all we do. Apart from our own website, we sell our products on all major online selling platforms. We understand that when people contact us, it is often a difficult time for them. Through product knowledge and polite, patient customer service, we make it our business to make this process as easy as possible. We try to provide our customers with quality cremation jewellery in a timely manner and ensure the customer’s needs are met whenever possible. We are in constant pursuit of new products and new ways to serve our customers. We have a 100% Satisfaction Guarantee on all of our products. Our hearts go out to you as you experience the recent loss of someone you love dearly, or a beloved pet. We hope to make this experience a little easier by providing the products and compassionate customer service you need and deserve at this time. Please don't hesitate to contact us if you have any question. Thank you.
Contact info
5 Wolverhampton Street, DY1 1DA, Dudley, United Kingdom
- 01384 242514
- ashesjewelleryshop@gmail.com
- ashesjewelleryshop.co.uk
4.9
Excellent
242 reviews
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Reply from Ashesjewelleryshop
Thank you very much for your recent purchase and you kind 5 star review.
Best wishes,
The Ashes Jewellery Shop team
Lovely keepsake
January 8, 2024
Reply from Ashesjewelleryshop
Thank you very much for leaving us a five star review. we really appreciate it.
We are pleased to hear that you are happy with your order.
Kindest regards
Emma and the team
delivered item as promised
delivered item as promised , good product.
looking forward to receiving the pocket charms.
January 11, 2024
Unprompted review
Reply from Ashesjewelleryshop
Thank you very much for your recent purchase and for the kind 5 star review here on Trustpilot.
Wishing you al the best,
Rebecca and the team at Ashes Jewellery Shop
Fantastic service
Fantastic service. Bracelet arrived quickly with a lovely heartfelt note. Thank you so much x
December 15, 2023
Reply from Ashesjewelleryshop
Thank you so much for leaving a lovely review for us.
We are so pleased to hear that you are happy with our products and service.
Warm wishes
Rebecca
Ashes
Very pleased with this purchase for my brother Xmas gift. Thank you
November 17, 2023
Unprompted review
Reply from Ashesjewelleryshop
Thank you for leaving us a five star review.
We are so pleased to hear that you are happy with your purchase.
Best wishes
Emma and the team
Ordered my ashes bracelet online
Ordered my ashes bracelet online, had no problems, it is great you get a tiny screwdriver, a tiny funnel so you can transfer the ashes in the bracelet. And a tiny tube of super glue. Everything you need, my son loved it,he will treasure it. I recommend Ashes jewellery they were the best they deserve 5 stars,
December 18, 2023
Reply from Ashesjewelleryshop
Thank you so much for writing such a lovely review.
I am glad to hear that your son loved his bracelet.
Wishing you and your family all the best,
Amy and the Ashes Jewellery Shop Team
Was such a lovely bangle and my dad was…
Was such a lovely bangle and my dad was so touched by it
December 11, 2023
Reply from Ashesjewelleryshop
Thank you so much for your purchase.
It is nice to hear that your dad was pleased with the item you purchased.
Wishing you all the best,
Rebecca
Great company
I'm very happy with my purchase. The company was very helpful. Delivery was very quick
December 18, 2023
Reply from Ashesjewelleryshop
Thank you so much for your nice review and your purchase.
I am very pleased to hear that you are happy with our products and services.
Best wishes,
Rebecca
I ordered my husband a lovely bracelet…
I ordered my husband a lovely bracelet to hold his mums ashes. It arrived the following day and fits perfectly. I emailed Rebecca with a couple of questions which she answered very promptly and I received wonderful service. Will definitely use again. Thank-you.
December 8, 2023
Reply from Ashesjewelleryshop
Thank you very much for your custom and for the kind feedback you have left us here on Trustpilot.
Wishing you all the best,
The Ashes Jewellery Shop Team
Quick receipt and beautifully presented…
Quick receipt and beautifully presented in boxes and very well wrapped. Beautiful charm. Really happy with my product x
December 11, 2023
Reply from Ashesjewelleryshop
Thank you Tracey for leaving us a lovely review.
We are so pleased to hear that you are happy with our products and service.
Best wishes
Rebecca and the team
Reply from Ashesjewelleryshop
Thank you so much for your 5 star review and your recent purchase.
Wishing you all the best,
All those at Ashes Jewellery Shop.
These are Christmas presents but they…
These are Christmas presents but they are beautiful well made
November 23, 2023
Reply from Ashesjewelleryshop
Thank you very much for you 5 star review.
I am pleased to hear that you are happy with our products and service.
Wishing you all the best,
Richard from Ashes Jewellery Shop
Absolutely amazing service
Absolutely amazing service. Well informed and the bracelet arrived quicker than expected. Will definitely use again when needed. Thank you.
November 20, 2023
Reply from Ashesjewelleryshop
Thank you so much for your recent purchase and your kind 5 star review.
We are very glad to hear that you are happy with our products and services.
Wishing you all the best,
The Ashes Jewellery Shop Team
A good selection of keepsakes to choose…
A good selection of keepsakes to choose from, and super speedy delivery of goods. My husband chose a bracelet and he is more than pleased with it. Highly recommend using this small business, if you are looking for a piece of jewellery to harbour a few ashes from a loved one.
November 24, 2023
Unprompted review
Reply from Ashesjewelleryshop
Thank you so much for the lovely review.
I am very pleased to hear that your husband is happy with his bracelet.
Wishing you and your loved ones all the best,
Rebecca
Lovely product and kit - beautifully presented.
We ordered the key ring with three black bands but we had delivered the necklace barrel with no bands - due to the time limitations on this a gift we haven’t requested a replacement. The barrel is just as described - instructions for filling and sealing are great and the kit is beautifully presented; we’ve managed to fit a key ring to it.
November 13, 2023
Reply from Ashesjewelleryshop
Our sincere apologies for the mix up from our end.
We tried to get in touch about arranging a replacement but we did not get a response.
Hopefully things worked out ok in the end, as the two are fairly similar cylinders.
I highly recommend
I highly recommend, quick delivery and they were so happy to amend my order to a bigger size I’m really pleased with my purchase and can’t wait to share a special gift with my partner,
November 6, 2023
Reply from Ashesjewelleryshop
Thank you Gemma for the lovely review.
We are happy that we were able to help you in selecting the right bracelet.
All the best
Emma and the team
I wanted a bracelet to remember my mum
I wanted a bracelet to remember my mum, 24 hrs after ordering I received bracelet really high quality and just what I wanted 10 out of 10 for prompt service at a difficult time
November 17, 2023
Unprompted review
Reply from Ashesjewelleryshop
Thank you very much for taking the time to write such a kind review at a difficult time.
I am glad to hear that you are happy with our product and services.
Wishing you and your family all the best,
Richard
Fantastic company
Great service, my necklace was shipped quickly and arrived perfectly. Very easy to place ashes into the necklace and now my sweet soul cat Sassy is always with me. Highly recommended and a great price. Also loved the personal touch.
October 30, 2023
Reply from Ashesjewelleryshop
Thank you so much Chelsea for the amazing review.
We are so pleased that you are happy with your purchase and the service we provide.
Warm wishes
Emma and the ashes team
As before when I have dealt with this…
As before when I have dealt with this company quick delivery ,good prices, and Quality Merchandise, make them first to go to .
November 6, 2023
Reply from Ashesjewelleryshop
Thank you Peter for your kind words and continued custom.
You are highly valued here with the ashes team.
Warmest wishes
Emma & the team
Beautiful urn necklace
Beautiful urn necklace, brilliant price and super quick delivery will definitely be ordering if this website again.
October 18, 2023
Reply from Ashesjewelleryshop
Thank you very much for leaving us a 5 star review.
We are very pleased to hear that you are happy with our products and service.
All the best,
The Ashes Jewellery Shop Team
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