Ashesjewelleryshop Reviews 

242
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company, enthusiastically praising the outstanding quality and exceptional craftsmanship of the items. Many consumers note that the beautiful jewelry and special keepsakes are stunning, perfectly matching their online descriptions, and often exceeding expectations. Purchasers are consistently delighted by the prompt shipping services and careful packaging that ensures everything arrives safely in perfect condition. A few other people also felt that receiving helpful extra items like glue and funnels made handling ashes much easier and straightforward. Reviewers additionally highlighted the deeply thoughtful personal notes included in the boxes, which added a very comforting touch during difficult moments.

What people talk about most

Product

Reviewers mention positive feedback about product quality, describing the items as beautiful, delicate, and... See more

Quality

Customers consistently report strong satisfaction with product quality, describing the jewellery as stunning,... See more

Delivery service

Users describe positive interactions with delivery_service, consistently praising the exceptionally fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a key ring to hold my late husband and son’s ashes, it was easy to use their site, good communication throughout the whole process, they acknowledged my order promptly, and the item was deli... See more

Company replied

Rated 5 out of 5 stars

Professional and great customer services. There was an issue with the Royal Mail tracking and I emailed Ashes Jewellery and got a response within 30 minutes offering to send out another necklace to be... See more

Company replied

Rated 5 out of 5 stars

From the offset the process has been amazing The website is easy to use and navigate around and the prices I think are very fair. The quality of the goods is above and beyond. I would say actuall... See more

Company replied

Rated 5 out of 5 stars

I did endless research and decided on a sphere for a tiny bit of my friend’s ashes. I searched, went round and back and forth and found the perfect one at Ashes Jewellery Shop. Their prices were br... See more

Company replied


Company details

  1. Jeweler

Written by the company

About Ashes Jewellery At Ashes Jewellery Shop we sell the finest cremation jewellery at very reasonable prices as we believe that remembering a loved one should not be a financial burden. We have over 15 years experience in selling cremation jewellery and we bring our expertise to all we do. Apart from our own website, we sell our products on all major online selling platforms. We understand that when people contact us, it is often a difficult time for them. Through product knowledge and polite, patient customer service, we make it our business to make this process as easy as possible. We try to provide our customers with quality cremation jewellery in a timely manner and ensure the customer’s needs are met whenever possible. We are in constant pursuit of new products and new ways to serve our customers. We have a 100% Satisfaction Guarantee on all of our products. Our hearts go out to you as you experience the recent loss of someone you love dearly, or a beloved pet. We hope to make this experience a little easier by providing the products and compassionate customer service you need and deserve at this time. Please don't hesitate to contact us if you have any question. Thank you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

242 reviews

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4.9

All reviews

(242)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect experience

Perfect experience, both chains and bracelets were great quality, very easy to fill. Very grateful to have found this company to give my children a piece of their grandparents to carry with them always. Thank you

April 22, 2024
Ashesjewelleryshop logo

Reply from Ashesjewelleryshop

Thank you very much for your kind 5 star review.
We are pleased to hear that you are happy with our products and service.

Wishing you all the best,

All at Ashes Jewellery Shop

Rated 5 out of 5 stars

Just received my necklace & it’s…

Just received my necklace & it’s beautiful, easy to add the ashes & very tasteful

April 15, 2024
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Reply from Ashesjewelleryshop

Thank you so much for your kind feedback.
We are very pleased to hear that you are happy with your purchase.

Best wishes,

The Ashes Jewellery Shop Team

Rated 5 out of 5 stars

Great product and quality and excellent…

Great product and quality and excellent service

April 2, 2024
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Reply from Ashesjewelleryshop

Thank you very much for your custom and feedback.
We are very happy to hear that you are pleased with our items and service.

Richard, Ashes Jewellery Shop

Rated 5 out of 5 stars

I loved them so much I bought 4 for…

I loved them so much I bought 4 for family and arrived quickly ❤️

April 8, 2024
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Reply from Ashesjewelleryshop

We are glad to hear that you are pleased with your items and our service.

Wishing you all the best,

All at Ashes Jewellery Shop

Rated 5 out of 5 stars

great experience with this company…

great experience with this company ordered neckless on the morning dispatched sameday love the neckless

April 2, 2024
Unprompted review
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Reply from Ashesjewelleryshop

Hello,

Thank you very much for your kind 5 star review.

I am glad to hear that you are happy with our products and services.

Wishing you all the best,

Rebecca

Rated 5 out of 5 stars

We are so happy to say Ashes to glass…

We are so happy to say Ashes to glass are a fantastic company, we recently had them make two pendants with my wife’s recently deceased mother and I must say the company treated us with the utmost respect and the pendants were made to the highest quality and the service was first class. Thankyou For an excellent service and product and we highly recommend them to anyone who wants a forever product, and will be reordering a ring for my wife shortly . Regards Chris and Dianne Roberts , Harlow, Essex .

March 10, 2024
Unprompted review
Rated 5 out of 5 stars

Great quality …

Very Happy with the ashes bracelet bought for my son.
Very good quality and was very easy to add ashes to with the enclosed instructions and items to assist.

March 13, 2024
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Reply from Ashesjewelleryshop

Thank you very much for your 5 star review on Trustpilot.

We are glad to hear that you are happy with products and service.

Kind regards,

The Ashes Jewellery Shop Team

Rated 5 out of 5 stars

Moon pendant

Quick delivery, moon pendant is beautiful. Many thanks

March 6, 2024
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Reply from Ashesjewelleryshop

Thank yo so much for your kind review and your recent purchase.

We are glad to hear that you are happy with our product and service.

Best wishes,

All at Ashes Jewellery Shop.

Rated 5 out of 5 stars

Gorgeous jewellery

Bought a necklace for my mom for Mother’s Day, so she can he close to her mother who passed 2 years ago. Arrived super quick and it really is beautiful. Thankyou so much

March 6, 2024
Unprompted review
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Reply from Ashesjewelleryshop

Thank you very much for your kind review.

We are very pleased to hear that you are happy with your necklace.
Hopefully it will give your mother some comfort.
All the best,

The Ashes Jewellery Shop team

Rated 5 out of 5 stars

Lovely shop

Lovely shop. Quick shipping!

February 22, 2024
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Reply from Ashesjewelleryshop

Thank you so much for your recent orders.
I am glad to hear that you are happy with our products and service.

Wishing you all the best,

Rebecca

Rated 5 out of 5 stars

Black bracelet.

I've just received the bracelet to give my partner on our wedding day with his mums ashes in so he can feel close to her on our special day. It's a really lovely, good quality item. Im very pleased, thank you so much. Kerry . ☀️

March 4, 2024
Unprompted review
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Reply from Ashesjewelleryshop

Thank you Kerry for the lovely review.
We are glad to hear that you are pleased with your order. What a special gift for your future husband <3
Best wishes
Emma and the ashes jewellery team

Rated 5 out of 5 stars

Cremation jewellery

Brilliant piece of cremation jewellery, royal mail took ages to deliver but when emailed with this issue, I had very prompt replies and went above and beyond for me to locate my item and even offered to send out a replacement if it did not arrive in a few days. Brilliantly packaged to. Thank you so much, truly will be a treasured item.

February 29, 2024
Unprompted review
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Reply from Ashesjewelleryshop

Thank you Sarah for your kind review. We are so pleased that you are happy with your order and our service. It means the world to us.
All the best
Emma and the team

Rated 5 out of 5 stars

Beautiful pieces of jewellery

Beautiful pieces of jewellery

February 20, 2024
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Reply from Ashesjewelleryshop

Thank you Lauren for the five star review.
We really appreciate it.
We are so happy to hear you are pleased with your order.

Best wishes
Emma and the team

Rated 5 out of 5 stars

Perfect gift

Easy to order and quick delivery
Lovely necklace

February 5, 2024
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Reply from Ashesjewelleryshop

Thank you Bernadette for the lovely review.
We are happy to hear that you are pleased with our products and service.

Warm wishes

Emma and the team

Rated 5 out of 5 stars

Bought a locket in remembrance of a…

Bought a locket in remembrance of a beloved pet.
Very pleased with my purchase. Good quality for the price. Dispatched quickly and wonderful, caring customer service.
Highly recommend.

January 23, 2024
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Reply from Ashesjewelleryshop

Thank you so much for the kind review and for your recent order.

We are pleased to hear that you are happy with our products and service.

Wishing you all the best,

All at Ashes Jewellery Shop.

Rated 5 out of 5 stars

Would highly recommend this place to…

Would highly recommend this place to anyone looking for something special I got a bracelet for my dads ashes and was surprised at how good it was made will be purchasing more items

January 25, 2024
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Reply from Ashesjewelleryshop

Thank you very much for your recent purchase and for the kind 5 star review.

Wishing you all the best,

Rebecca and all at Ashes Jewellery Shop.

Rated 5 out of 5 stars
Ashesjewelleryshop logo

Reply from Ashesjewelleryshop

Thank you Chloe for the five star review. We are so glad to hear that you are happy with your recent purchase.

Best wishes
Emma and the ashes Team

Rated 5 out of 5 stars

Very quick service and good quality

Very quick service and good quality. I ordered the wrong size so emailed them to say so, the reply was immediate with a very helpful response. Cannot fault them.

January 12, 2024
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Reply from Ashesjewelleryshop

Thank you so much for the lovely review. We are pleased that we were able to assist you in finding the right size bracelet for you.
Kindest regards

Emma and the ashes team

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