I ordered a key ring to hold my late husband and son’s ashes, it was easy to use their site, good communication throughout the whole process, they acknowledged my order promptly, and the item was deli... See more
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Review summary
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Professional and great customer services. There was an issue with the Royal Mail tracking and I emailed Ashes Jewellery and got a response within 30 minutes offering to send out another necklace to be... See more
Company replied
From the offset the process has been amazing The website is easy to use and navigate around and the prices I think are very fair. The quality of the goods is above and beyond. I would say actuall... See more
Company replied
I did endless research and decided on a sphere for a tiny bit of my friend’s ashes. I searched, went round and back and forth and found the perfect one at Ashes Jewellery Shop. Their prices were br... See more
Company replied
Company details
Written by the company
About Ashes Jewellery At Ashes Jewellery Shop we sell the finest cremation jewellery at very reasonable prices as we believe that remembering a loved one should not be a financial burden. We have over 15 years experience in selling cremation jewellery and we bring our expertise to all we do. Apart from our own website, we sell our products on all major online selling platforms. We understand that when people contact us, it is often a difficult time for them. Through product knowledge and polite, patient customer service, we make it our business to make this process as easy as possible. We try to provide our customers with quality cremation jewellery in a timely manner and ensure the customer’s needs are met whenever possible. We are in constant pursuit of new products and new ways to serve our customers. We have a 100% Satisfaction Guarantee on all of our products. Our hearts go out to you as you experience the recent loss of someone you love dearly, or a beloved pet. We hope to make this experience a little easier by providing the products and compassionate customer service you need and deserve at this time. Please don't hesitate to contact us if you have any question. Thank you.
Contact info
5 Wolverhampton Street, DY1 1DA, Dudley, United Kingdom
- 01384 242514
- ashesjewelleryshop@gmail.com
- ashesjewelleryshop.co.uk
4.9
Excellent
242 reviews
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Brilliant company with amazing service
Brilliant company with amazing service. They couldn’t have been more helpful and kind when I needed to exchange an order for a smaller size. Quality of the bracelet is lovely too.
April 13, 2026
Reply from Ashesjewelleryshop
Thank you so much for your recent purchase and for taking the time to write such a nice review.
We are glad to hear that you received the replacement order, and that you are happy with our products and service.
wishing you all the best,
The Ashes Jewellery Shop Team
Pet i cannot forget…
Beautiful jewellery that I can hold onto my pets ashes and remember the good times
April 17, 2026
Unprompted review
Reply from Ashesjewelleryshop
Thank you so much for your recent purchase and for taking the time to write such a nice review.
We are glad to hear that you are happy with our products and service.
wishing you all the best,
The Ashes Jewellery Shop Team
Reply from Ashesjewelleryshop
Thank you so much for your recent purchase and for taking the time to write a review.
We are glad to hear that you are happy with our products and service.
wishing you all the best,
The Ashes Jewellery Shop Team
Hi received my beautiful charm and the…
Hi received my beautiful charm and the very thoughtful note inside, something to treasure & remember my very missed cat Binx.
March 15, 2026
Unprompted review
Reply from Ashesjewelleryshop
Thank you so much for your recent purchase and for taking the time to write a nice review.
We are glad to hear that you are happy with our products and service.
wishing you all the best,
The Ashes Jewellery Shop Team
1st consignment was lost.
1st consignment was lost.
Sent an email and was told that a replacement would be sent out. Replacement was received.
Very please with Rebcecca who dealt with it
February 19, 2026
Reply from Ashesjewelleryshop
Thank you so much for your recent purchase and for taking the time to write such a nice review.
Unfortunately, Royal Mail "misplaced" your first parcel but we are glad to hear that you received the replacement order, and that you are happy with our products and service.
wishing you all the best,
The Ashes Jewellery Shop Team
Exceptionally Beautiful
Exceptionally beautiful heart locket for my cat’s ashes. Good quality and price, thank you
February 22, 2026
Unprompted review
Reply from Ashesjewelleryshop
Thank you so much for your recent purchase and for taking the time to write such a nice review.
We are glad to hear that you are happy with our products and service.
wishing you all the best,
The Ashes Jewellery Shop Team
Perfect piece of jewellery
Just what I needed to put some of my dad’s ashes in to ear at my civil partnership ceremony. It was perfect
November 24, 2025
Reply from Ashesjewelleryshop
Thank you so much for your recent purchase and for taking the time to write such a nice review.
We are glad to hear that you are happy with our products and service.
wishing you all the best,
The Ashes Jewellery Shop Team
Ordered this for my son as his dog just…
Ordered this for my son as his dog just died . Came really quickly it is a bit fiddly to take on and off .
January 27, 2026
Reply from Ashesjewelleryshop
Thank you so much for your recent purchase and for taking the time to write a nice review.
We are glad to hear that you are happy with our products and service. Unfortunately, the items are small, which can indeed make it a little fiddly.
wishing you all the best,
The Ashes Jewellery Shop Team
Reply from Ashesjewelleryshop
Thank you so much for your recent purchase and for taking the time to write a review.
We are glad to hear that you are happy with our products and service.
wishing you all the best,
The Ashes Jewellery Shop Team
Product good but one issue waiting to be resolved
Order easy, delivery prompt, product good quality. One problem: At the time of order I set up an account. Now unable to access as doesn’t recognise my email address, despite receiving emails from them. Reported to them by email on 7/12/25 who said they’d pass to their website people. Not heard anything since! Doesn’t give me confidence to order again.
December 5, 2025
Reply from Ashesjewelleryshop
Hi, I'm very sorry to hear that you have had issues with the website. Unfortunately we can't fix any issues regarding it and can only wait ourselves on it being resolved by the designers.
The Ashes Jewellery Team
Perfect from the get go!
From the offset the process has been amazing
The website is easy to use and navigate around and the prices I think are very fair.
The quality of the goods is above and beyond. I would say actually better than advertised.
Customer service is also perfect, I had a query regarding my delivery and I had an email response with tracking info sent almost immediately.
This is a genuinely great company.
November 24, 2025
Reply from Ashesjewelleryshop
Thank you so much for your recent purchase and for taking the time to write such a nice review.
We are glad to hear that you are happy with our products and service.
wishing you all the best,
The Ashes Jewellery Shop Team
Absolutely Brilliant!
I did endless research and decided on a sphere for a tiny bit of my friend’s ashes. I searched, went round and back and forth and found the perfect one at Ashes Jewellery Shop. Their prices were brilliant and the most competitive and, once ordered, it even arrived the next day.
Not only was it super-fast, but there was such a kind note in with it, and clear instructions on what to do - they even included a tiny superglue, which is invaluable if you’ve superglued your own bottle’s lid to the bottle!
Ashes are not simple to manage, and it’s fiddly - tip: put a piece of paper down and just pour straight into the receptacle, tipping out and adding until you can glue the top in tight. Easy enough to “V” the paper and pour back into your original ashes.
HIGHLY RECOMMENDED ******
November 21, 2025
Reply from Ashesjewelleryshop
Thank you so much for your recent purchase and for taking the time to write such a nice review.
We are glad to hear that you are happy with our products and service and that you like the Ball charm.
Thank you also for the useful tip provided in your review.
wishing you and your family all the best,
The Ashes Jewellery Shop Team
The bracelet was ordered and delivered…
The bracelet was ordered and delivered in perfect condition within 2 days of placing the order. In my error i ordered the wrong size and the company was quick and happy enough to send out the correct item
November 12, 2025
Reply from Ashesjewelleryshop
Thank you so much for your recent purchase, and for taking the time to write such a nice review.
We are glad to hear that you are happy with your bracelet and service.
Wishing you all the best,
The Ashes Jewellery Shop Team
Excellent service
I ordered 3 memory kneckless 7.30pm and next morning my door knocked and it was richard,
He hand delivered my items in person as it was just down rd from his work .He was very nice had nice chat with me about the loss of my 41yr son who has past and left 4 wonderful grandchildren,
He was very thought full
October 29, 2025
Reply from Ashesjewelleryshop
Thank you very much for taking the time to write such a kind review.
As you were just down the road from us, we thought the easiest way for you to get your order as soon as possible was to hand deliver it.
Wishing you and your family all the best,
Richard
Great price
Great price, beautiful looking jewellery.
Came with all we needed to get the ashes inside even the glue. My daughter was very happy
September 22, 2025
Reply from Ashesjewelleryshop
Thank you so much for your recent purchase.
We are glad to hear that you and your daughter are happy with our products and service.
wishing you all the best,
The Ashes Jewellery Shop Team
Excellent service
I recently lost my dad (23rd August) and have been looking for a memorial piece to put his ashes in. This site was the first one I saved, the blue heart necklace is perfect, my dad loved royal blue and this necklace is exactly like that, bigger than I was expecting. It comes with everything, the glue to seal the necklace with, the funnel to help put the ashes in. I will be hanging it on my wall along with some photos of my dad, I will wear it out on special occasions. My mum is also very impressed with it too
September 27, 2025
Unprompted review
Reply from Ashesjewelleryshop
Thank you so much for your recent purchase and for taking the time to write such a nice review.
We are glad to hear that you are happy with our products and service and that you like the Blue heart pendant.
wishing you and your family all the best,
The Ashes Jewellery Shop Team
Professional and great customer…
Professional and great customer services. There was an issue with the Royal Mail tracking and I emailed Ashes Jewellery and got a response within 30 minutes offering to send out another necklace to be here in time for my mum’s birthday. Luckily I received the first necklace the same day. But could not fault how great the customer service was. Will be sure to order from them again and recommend to my friends!
September 12, 2025
Unprompted review
Reply from Ashesjewelleryshop
Thank you so much for your recent purchase, and for taking the time to write such a nice review.
We are glad to hear that you are happy with our products and service, and that you received your order in time for your mum's birthday.
Wishing you all the best,
The Ashes Jewellery Shop Team
Happy customer
From time of purchase to delivery quick and fast . Product just like it’s described, even came with the glue too. Lovely necklace and little note in box also. Would recommend anyone wishing to purchase an item from this online store.
September 4, 2025
Reply from Ashesjewelleryshop
Thank you so much for your recent purchase and for taking the time to write such a nice review.
We are glad to hear that you are happy with our products and service.
wishing you all the best,
The Ashes Jewellery Shop Team
Very happy with my purchases
Very happy with my purchases, delivered quickly and good value
August 13, 2025
Reply from Ashesjewelleryshop
Hi, Thank you for choosing us, we're glad that you're happy with your jewellery.
The Ashes Jewellery Team
Website is easy to use and delivery was prompt
Delivery was prompt and item was as described.
July 21, 2025
Reply from Ashesjewelleryshop
Thank you so much for your recent purchase.
We are glad to hear that you are happy with our products and service.
wishing you all the best,
The Ashes Jewellery Shop Team
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