I ordered a key ring to hold my late husband and son’s ashes, it was easy to use their site, good communication throughout the whole process, they acknowledged my order promptly, and the item was deli... See more
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Review summary
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Professional and great customer services. There was an issue with the Royal Mail tracking and I emailed Ashes Jewellery and got a response within 30 minutes offering to send out another necklace to be... See more
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From the offset the process has been amazing The website is easy to use and navigate around and the prices I think are very fair. The quality of the goods is above and beyond. I would say actuall... See more
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I did endless research and decided on a sphere for a tiny bit of my friend’s ashes. I searched, went round and back and forth and found the perfect one at Ashes Jewellery Shop. Their prices were br... See more
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Company details
Written by the company
About Ashes Jewellery At Ashes Jewellery Shop we sell the finest cremation jewellery at very reasonable prices as we believe that remembering a loved one should not be a financial burden. We have over 15 years experience in selling cremation jewellery and we bring our expertise to all we do. Apart from our own website, we sell our products on all major online selling platforms. We understand that when people contact us, it is often a difficult time for them. Through product knowledge and polite, patient customer service, we make it our business to make this process as easy as possible. We try to provide our customers with quality cremation jewellery in a timely manner and ensure the customer’s needs are met whenever possible. We are in constant pursuit of new products and new ways to serve our customers. We have a 100% Satisfaction Guarantee on all of our products. Our hearts go out to you as you experience the recent loss of someone you love dearly, or a beloved pet. We hope to make this experience a little easier by providing the products and compassionate customer service you need and deserve at this time. Please don't hesitate to contact us if you have any question. Thank you.
Contact info
5 Wolverhampton Street, DY1 1DA, Dudley, United Kingdom
- 01384 242514
- ashesjewelleryshop@gmail.com
- ashesjewelleryshop.co.uk
4.9
Excellent
242 reviews
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Really quick delivery and the bracelets…
Really quick delivery and the bracelets are good quality.
Including the super glue and funnel was an unexpected and welcome addition.
Bracelets for women would be a good idea for the future although there was one I bought because it seemed unisex (and looks good on me).
July 15, 2025
Reply from Ashesjewelleryshop
Thank you so much for your recent purchase and for taking the time to write such a nice review.
We are glad to hear that you are happy with our products and service.
wishing you all the best,
The Ashes Jewellery Shop Team
Just what I wanted
The necklace was exactly what I wanted ,a substantial chain which feels strong ,gift box is ideal for keeping ut safe when I am not wearing it ,the price was very reasonable and I am extremely happy with this as a reminder to hold my partners ashes close to me
July 7, 2025
Reply from Ashesjewelleryshop
Hi, Thank you so much for your review and we're glad to hear that the piece will bring you comfort.
The Ashes Jewellery Team
Super fast delivery
Super fast delivery! Amazing quality products and the perfect thing to remember our amazing boy! Everything you need included along with a little card with condolences which was very much appreciated.
June 28, 2025
Unprompted review
Reply from Ashesjewelleryshop
Thank you so much for your recent purchases.
We are glad to hear that you are happy with our products and service.
wishing you all the best,
The Ashes Jewellery Shop Team
Really fast delivery
Really fast delivery, good communication from the customer service department and exceptional quality of product
June 2, 2025
Reply from Ashesjewelleryshop
Thank you so much for your recent purchase.
We are glad to hear that you are happy with our products and service.
wishing you and your son all the best,
The Ashes Jewellery Shop Team
I bought 2 charms for braclet,put glue…
I bought 2 charms for braclet,put glue on 1 and then wouldn't fit,so next one 8 never pit glue on and it fell off!!!
May 19, 2025
Reply from Ashesjewelleryshop
We are sorry to hear that you had a bad experience.
With your order confirmation and dispatch confirmation, you will have received a link to an instruction video on how to fill your ashes jewellery.
If you follow the instructions on this video, you should have no issues filling your cremation jewellery and applying the glue.
We will try to make our instruction video even more noticeable going forward, based on your experience.
My apologies for any inconvenience caused.
Rebecca
Very fast delivery even though I only…
Very fast delivery even though I only chose second class delivery. The product itself is of high quality and comes with a funnel and superglue which I wasn't expecting. The card enclosed had a lovely message on too. Very impressed.
May 20, 2025
Unprompted review
Reply from Ashesjewelleryshop
Thank you so much for your recent purchase and for taking the time to write such a nice review.
We are glad to hear that you are happy with our products and service.
wishing you all the best,
The Ashes Jewellery Shop Team
Reply from Ashesjewelleryshop
Thank you so much for your recent purchase.
We are glad to hear that you are happy with our products and service.
wishing you all the best,
The Ashes Jewellery Shop Team
beautiful
The pendants arrived really quickly and were really good quality. They looked beautiful and are perfect for holding someone who has passed close to you. Really good value for money. Would recommend this company to anyone.
March 26, 2025
Reply from Ashesjewelleryshop
Thank you so much for your recent purchase.
We are glad to hear that you are happy with our products and service.
wishing you all the best,
The Ashes Jewellery Shop Team
I had a mixed experience with Ashes…
I had a mixed experience with Ashes Jewellery Shop. The jewellery is beautiful and reasonably priced, with quick delivery. However, the funnel provided was too fine to transfer the ashes easily, which was frustrating. While the personalised touch was appreciated, some improvements could be made. Overall, an okay experience. ***
March 11, 2025
Unprompted review
Reply from Ashesjewelleryshop
We are sorry to hear that you found the funnel we supplied too fine.
These funnels are made from plastic and with a craft knife, the end can be cut to widen the opening, if need be.
We are glad to hear though that you are happy with our jewellery and delivery service.
My apologies if the funnel has caused you some inconvenience.
Best wishes,
Rebecca
A always in our hearts 💕 Lexi
A gift for my son he loved it even though its sad he lost his dog Lexi she will always be near.
March 18, 2025
Reply from Ashesjewelleryshop
Thank you so much for your recent purchase.
We are glad to hear that you are happy with our products and service.
wishing you and your son all the best,
The Ashes Jewellery Shop Team
Reply from Ashesjewelleryshop
thank you so much for choosing us.
The Ashes Jewellery Team
I loved the charm
March 6, 2025
Reply from Ashesjewelleryshop
Hi, we are so glad that you enjoy your charm, we hope it brings comfort.
The Ashes Jewellery Team
Wonderful service arrived nxt day and…
Wonderful service arrived nxt day and is a lovely product which has been lovingly presented
March 4, 2025
Reply from Ashesjewelleryshop
Thank you so much for your kind words. We are glad that you like our jewellery.
I bought 1 for my daughter to put her…
I bought 1 for my daughter to put her dads ashes in a Necklace that she can wear all the time Thank you she adores it
March 3, 2025
Reply from Ashesjewelleryshop
Thank you so much for your recent purchase.
We are glad to hear that you are happy with our products and service.
wishing you all the best,
The Ashes Jewellery Shop Team
Very quick and easy to order
Very quick and easy to order. Delivered on time. Would recommend this company to everyone. First class service. Thank you..
March 3, 2025
Unprompted review
Reply from Ashesjewelleryshop
Thank you very much for taking the time to write a 5 star review.
We are very pleased to hear that you and your sister are happy with our products.
Take care,
Chloe
I expected simple, I got far more.
I expected simple, clean looks, well constructed and functional etc but i turned out to be better. It has a surprisingly strong chain (needed as it's not light) and a couple of unexpected extras that are particularly appropriate - a small funnel to help fill the container, and a tube of superglue to seal it. It even had a nice message of condolence which was quite touching.
Would I change anything? Yes. An option to personalise would be nice and a choice of chain lengths perhaps?
Would I recommend it? Absolutely. A solid, good looking piece at a good price, swiftly delivered, that will do exactly what I wanted it to without the fear of it snapping or coming loose and losing its precious contents.
February 26, 2025
Reply from Ashesjewelleryshop
Thank you so much for taking the time to write such a kind and elaborate review.
We are glad to hear that you are happy with our products and services.
Wishing you all the best,
All at Ashes Jewellery Shop
Such a great company
Such a great company, that shows care and compassion for loosing loved ones. I ordered on the Tuesday afternoon and the bracelet was here by the Wednesday.. very pleased with it and 100% recommend this company. Thank you :)
February 25, 2025
Unprompted review
Reply from Ashesjewelleryshop
Thank you very much for our recent purchase and also for taking the time to write such a kind review.
We are glad to hear that you are happy with our product and service.
Wishing you all the best,
the Ashes Jewellery Shop Team
Reply from Ashesjewelleryshop
Thank you very much for your purchase and for taking the time to write a 5 star review.
We are glad to hear that you are happy with our products and service.
Wishing you all the best,
All at Ashes Jewellery Shop
A very fast service
A very fast service. Ordered the urn necklace on the Monday arrived the following day. I would use the company again.
February 11, 2025
Reply from Ashesjewelleryshop
Thank you so much for your recent purchase.
We are glad to hear that you are happy with our products and service.
wishing you all the best,
The Ashes Jewellery Shop Team
Great experience from the start.
Great experience from the start.
Quality item delivered promptly and had a lovely message of condolence.
Thank you so much 😊
February 3, 2025
Reply from Ashesjewelleryshop
Thank you so much for your recent purchase and for your kind review.
We are glad to hear that you are happy with our service and it is nice to hear that our added message was appreciated.
Wishing you all the best,
The Ashes Jewellery Shop Team
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