Aura-Star® Memorial Jewellery Reviews 207

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I ordered this ring for my daughter for Christmas from our dog Milo that passed away at 12 years old. The ring was absolutely stunning. The box with a little light that made The ring show so beautiful... See more

Rated 5 out of 5 stars

I cannot express how stunning the earrings we ordered are and truly I have never seen such beautiful packaging in my life. We were blown away. The packaging doesn’t sound like a big deal but honestly... See more

Rated 5 out of 5 stars

Overwhelmed with Emotion when Today I came home to find my package had arrived. The package was beautifully gifted, then happy tears arrived when I opened up the box to see my stunning necklace wi... See more

Rated 5 out of 5 stars

Informed every stage of the way... Ashes received ..ashes sent back etc and all accurate information. Product itself is beautiful, perfect fit..better than I expected, considering I went with the chea... See more

Company details

  1. Jewelry Designer

Written by the company

When someone close to you passes away, it can be overwhelming. The right memorial jewellery can feel like a life raft at this difficult time, keeping your loved one’s memory close to your heart. Here at Aura-Star® Memorials, we’ve spent more than a decade helping families like yours find the perfect memorial for their loved ones. Whatever you need, we are here to help. In the industry for over a decade, we are a British, family-owned company based deep in the Hertfordshire countryside. Our philosophy is that everyone deserves a personal tribute. So, we are dedicated to creating unique and beautiful memorial jewellery of all kinds. Everything we do is to help families like yours find something that truly speaks to the relationship they shared with the person they lost. Our wide range includes memorial jewellery of all kinds. Whether you would like a ring to feel your loved one holding your hand, or a pendant to keep them close to your heart, we can help you. We seek out beauty and individuality in every piece, so you can trust us to help you find something truly fitting for your loved one.


Contact info

4.9

Excellent

TrustScore 5 out of 5

207 reviews

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Rated 5 out of 5 stars

Great people, great products!

Great people. There was a small issue with my order and even though I am in the United States, Peter called me to let me know about it and to let me know that he had sent me an email regarding the issue. I purchased five pendants and they are all beautiful.

June 24, 2024
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Reply from Aura-Star® Memorial Jewellery

Thank you for your feedback

Rated 5 out of 5 stars

Simply Stunning & Excellent Service

I was truly blown away with how beautiful the two heart ashes pendants were. Every little detail from ordering to receiving the them in the post.
The packaging was very special too, with added touches that showcased the necklace so beautifully in the box. It was a lovely touch. I would highly recommended ordering from this company, you will not be disappointed.

June 13, 2024
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Reply from Aura-Star® Memorial Jewellery

Appreciate your feedback, thank you

Rated 5 out of 5 stars

Fabulous service and product!

My daughter is thrilled with her necklace. It’s beautiful and super quality. Although there was a delay in the delivery, I was kept up to date, customer service was excellent and the process of sending the ashes was very simple. Thank you!

June 7, 2024
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Reply from Aura-Star® Memorial Jewellery

Appreciate your feedback, thank you

Rated 2 out of 5 stars

3 items ordered, dissapointed with one

We ordered 2 pendants and one ring, the pendants were beautiful but the resin in the ring looked grey. We ordered it in white along with one of the pendants, the pendant colour was lovely. Spoke to a nice gentleman called Peter who offered to see if he could improve the colour, I returned the ring and he said it had improved.
Received my ring today and it still looks grey and dull, just so disappointed as i wanted it to be so special to me with my dads ashes in it, every time I look at it, it’s so upsetting, and obviously to pay nearly £200 and not be happy is not right. I would advise anyone to get white resin in a ring

June 11, 2024
Unprompted review
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Reply from Aura-Star® Memorial Jewellery

We are sorry, that the shade of colour did not meet your expectations and we did try agree to redo the ring and add more colour. Unfortunately, the finished colour is a little out of our control as it depends on the ashes. Ashes come in a range of colours from white to borwn to black and the granule size also varies. This in effect does alter the finish slightly.

Rated 5 out of 5 stars

Beautiful keepsake that I will treasure…

Beautiful keepsake that I will treasure forever. Love the style, colour and fit. I was kept Informed from start to finish about what stage my ring was at.

June 2, 2024
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Reply from Aura-Star® Memorial Jewellery

Thank you for your feedback, it means a lot to us.

Rated 5 out of 5 stars

I was so pleased with my necklace not…

I was so pleased with my necklace not only was it beautifully crafted it came in a lovely light box with small white roses. It was a lovely presentation and it all arrived super quick and safely

June 2, 2024
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Reply from Aura-Star® Memorial Jewellery

We appreciate your feedback.

Rated 2 out of 5 stars

One very disappointed customer

One very disappointed customer, The heart pendant is beautiful but the chain lets it down it looks very cheap and not a very good quality

May 23, 2024
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Reply from Aura-Star® Memorial Jewellery

We are pleased that you are happy with your pendant. With regard to the chain, we will take on your feedback, however please appreciate, that everybody has differnt preferences regardnig the chain and we just provide as an add on and so we have a standard chain. We hope you are able to find a chain that you prefer.

Rated 5 out of 5 stars

Ashes ring .

Absolutely beautiful jewelry, I was kept up to date with the whole process. I was so surprised when I opened my ring box and saw lovely roses and beautiful gift box which had a light in which shone on my ashes ring. Was fantastic.

May 23, 2024
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Reply from Aura-Star® Memorial Jewellery

Thank you for sharing your feedback.

Rated 5 out of 5 stars

I absolutely love my necklace

I absolutely love my necklace, from start to finish everything was so smoothly, very fast turn around. I will forever cherish this item of jewellery knowing it’s made with care. Packaging was amazing! Would definitely recommend😊

May 15, 2024
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Reply from Aura-Star® Memorial Jewellery

It's feedback like this that really gives us a boost and helps others to feel confident in ordering such a important purchase from us. Thank you

Rated 5 out of 5 stars

Blown away beautiful item ( gents…

Blown away beautiful item ( gents Cufflinks ) in black & silver and the packaging is lovely and the finishing touches so good to also loved the certificate it was a lovely very personal touch thank you

May 9, 2024
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Reply from Aura-Star® Memorial Jewellery

We appreciate your feedback, thank you

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