Aura-Star® Memorial Jewellery Reviews 207

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I ordered this ring for my daughter for Christmas from our dog Milo that passed away at 12 years old. The ring was absolutely stunning. The box with a little light that made The ring show so beautiful... See more

Rated 5 out of 5 stars

I cannot express how stunning the earrings we ordered are and truly I have never seen such beautiful packaging in my life. We were blown away. The packaging doesn’t sound like a big deal but honestly... See more

Rated 5 out of 5 stars

Overwhelmed with Emotion when Today I came home to find my package had arrived. The package was beautifully gifted, then happy tears arrived when I opened up the box to see my stunning necklace wi... See more

Rated 5 out of 5 stars

Informed every stage of the way... Ashes received ..ashes sent back etc and all accurate information. Product itself is beautiful, perfect fit..better than I expected, considering I went with the chea... See more

Company details

  1. Jewelry Designer

Written by the company

When someone close to you passes away, it can be overwhelming. The right memorial jewellery can feel like a life raft at this difficult time, keeping your loved one’s memory close to your heart. Here at Aura-Star® Memorials, we’ve spent more than a decade helping families like yours find the perfect memorial for their loved ones. Whatever you need, we are here to help. In the industry for over a decade, we are a British, family-owned company based deep in the Hertfordshire countryside. Our philosophy is that everyone deserves a personal tribute. So, we are dedicated to creating unique and beautiful memorial jewellery of all kinds. Everything we do is to help families like yours find something that truly speaks to the relationship they shared with the person they lost. Our wide range includes memorial jewellery of all kinds. Whether you would like a ring to feel your loved one holding your hand, or a pendant to keep them close to your heart, we can help you. We seek out beauty and individuality in every piece, so you can trust us to help you find something truly fitting for your loved one.


Contact info

4.9

Excellent

TrustScore 5 out of 5

207 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing

Amazing, quick service, the necklace is absolutely beautiful and the presentation was an even better surprise, would highly recommend, thank you!!!

April 23, 2024
Rated 5 out of 5 stars

Beautiful Pendant…

I am delighted with my beautiful pendant and its presentation. Aura Star is very fast and efficient. Well done and thank you Linda

April 18, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic company

Absolutely fantastic company. Customer service is above and beyond. The memorial necklace was exactly as I had asked for and presented so beautifully. I cant recommend them enough so happy with my purchase xx

April 18, 2024
Aura-Star® Memorial  Jewellery logo

Reply from Aura-Star® Memorial Jewellery

We are pleased that you are happy with your memorial pendants. Thank you for sharing your feedback.

Rated 5 out of 5 stars

Fast efficient service

Fast efficient service. The ring I ordered exceeded my expectations. I absolutely love it. Now my husband will be with me always. The packaging was beautiful. Would highly recommend Aura-Star to anyone looking for memorial jewellery.

March 19, 2024
Rated 5 out of 5 stars

Exceptional all round

I ordered a beautiful pendant made with ashes of our much beloved springer spaniel, who we sadly lost before Christmas. The pictures on the website do not do it justice, it's absolutely gorgeous. The service from start to finish was perfect. I had an issue when wearing the necklace, the fastener somehow would not secure and a few times I nearly lost my pendant. I contacted the website and a replacement was sent out immediately with no questions asked. An exceptional service, and a beautiful item. I would highly recommend to anyone.

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

I ordered a set of cufflinks as a gift…The outcome beat my expectations

I ordered a set of cufflinks as a gift for my son's wedding. This company was very empathetic as we used a loved ones ashes to embed. I cannot say how delighted I was with the outcome. The cufflinks not only look amazing but they were delivered in a special box that when you lift the lid a little light shines on the cufflinks. It came in an outer gift box and gift bag. It is all made of quality. The company were very efficient. I will definitely be using this company again in the near future. My son was so touched by the gift, that he feels his grampy can be part of his special day. Thank you Aura-star memorial jewellery.

March 11, 2024
Rated 5 out of 5 stars

Perfect piece

I am over the moon with my purchase. The quality is excellent and the packaging was amazing. The light up box and the roses. Made the experience of a delicate situation even more special. I would definitely recommend to others. And I'm considering buying another piece from you. Thank you

February 26, 2024
Rated 5 out of 5 stars

Flawless

Informed every stage of the way... Ashes received ..ashes sent back etc and all accurate information. Product itself is beautiful, perfect fit..better than I expected, considering I went with the cheapest option. Lovely display box and presented in such a gorgeous manner... So impressed and very grateful.

February 26, 2024
Rated 5 out of 5 stars

Good choice of products

Good choice of products. Quick and efficient ordering and delivery. Very pleased with the pendant, beautifully made, and lovely and sensitively packaged.
A very beautiful and poignant memento for a much loved pet.

February 26, 2024
Rated 5 out of 5 stars

Very quick service .

Very quick service .
Good communication.
Lovely packaging and stylish box which lit up when opened. This was a beautiful touch .
The pendant is also lovely and well produced.
Overall very efficient service with a great result ,
Thank you

January 29, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look