Ashley Moore Furniture Reviews 169

TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

Super impressed from my first point of contact. I wanted some bespoke shelf sizes & was delighted that Ashley Moore could provide these where many other companies could not. Customer Service, deliv... See more

Rated 5 out of 5 stars

Ordered a mantel and arrived quickly and looked great, had a bit of an issue however. Contacted customer services and this was dealt with quickly with a replacement being sent in only a couple of da... See more

Rated 4 out of 5 stars

Great product, quick delivery in covid times. Only gripe was that screws for the bolts sent for 15cm shelf were far too deep for a plasterboard internal wall & had to find a makeshift solution. Advice... See more

Rated 5 out of 5 stars

Very happy with our purchase from this company. Floating mantel piece is beautiful. Packaging was excellent ( took a while to open) .The only thing I could say on the negative side was that with fitt... See more

Company details

  1. Furniture Manufacturer

Written by the company

Classy, stylish-looking wooden rustic furniture with a lifetime guarantee and 100% natural wax finish.


Contact info

3.5

Average

TrustScore 3.5 out of 5

169 reviews

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Rated 5 out of 5 stars

Great products prompt delivery

This is the second time I have ordered shelves from this company and I’m very happy. The quality of the shelves and fittings are great. Delivery was very prompt and communication with Ashley Moore Furniture was excellent. Recommend highly

October 6, 2021
Rated 5 out of 5 stars

Rustic Shelving

I give 5 stars for this product because from ordering to receiving delivery,
I was kept informed on what stage the order was being processed and able to track when I should expect delivery. The two rustic shelves were excellent and was surprised to receive a drill bit in the overall package.
Would certainly use again if the need arose.

August 28, 2021
Rated 5 out of 5 stars

Amazing shelfs

Amazing shelfs. Look stunning in my kitchen. Everyone compliments them when they visit. Ordering was easy. Came on time. Very well packed. Excellent overall. Would recommend 😀

August 22, 2021
Rated 5 out of 5 stars

Good shelves, well managed and delivered process

The order was straightforward and the shelves were well wrapped. The metal brackets hadn't been fully de-greased, but this was easily remedied with white spirit. As they are 'industrial' in style, they still show the marks from the metal bending machine, which at first glance, didn't look good, but once cleaned and in place, the style works very well and has been commented upon very favourably by visitors. Very pleased with the shelves, less so with our plasterer, who left a concave wall to which we affixed the shelves. I will now have to scribe the shelves to get a really good fit and finish. But these are just minor points. Good shelves, well managed and delivered process. :)

August 16, 2021
Rated 1 out of 5 stars

AWFUL service

AWFUL service. I purchased a size that ended up being too small, because I purchased when the shelves were on sale I was then told I couldn’t exchange for the bigger size (even though the sale was still on!) despite making it clear i would pay the difference for the longer shelves even on the non sale price. Really bad service and will definitely not use them again.

July 8, 2021
Unprompted review
Rated 4 out of 5 stars

Julia, York.

I wanted Good but didn’t have it. It would have been a 5 star review had they done what they said they would. They replied to my email saying they would send me some of the wax (I would have paid for it) they used to complete my order so I could match my plate rack to the floating shelves I purchased. No wax arrived even though I sent them a picture of it as requested. Floating shelves were really nice though & look lovely. I would recommend the products.

June 5, 2021
Rated 5 out of 5 stars

Rustic coat rack

Have recently purchased the rustic coat rack and have to say not only does it look really good and solid, but is very good quality.
It was easy to order on line and swift delivery.
I would certainly recommend the company and product.

June 3, 2021
Rated 5 out of 5 stars

Absolutely gorgeous shelves!

Absolutely gorgeous shelves!
We ordered 2 dark oak rustic shelves with beautiful metal brackets. Products arrived quickly and very well packaged! We were so happy we ordered a 3rd! Quick delivery again! Could not be happier! Will order from here again.

June 3, 2021
Unprompted review

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