Super impressed from my first point of contact. I wanted some bespoke shelf sizes & was delighted that Ashley Moore could provide these where many other companies could not. Customer Service, deliv... See more
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See what reviewers are saying
Ordered a mantel and arrived quickly and looked great, had a bit of an issue however. Contacted customer services and this was dealt with quickly with a replacement being sent in only a couple of da... See more
Great product, quick delivery in covid times. Only gripe was that screws for the bolts sent for 15cm shelf were far too deep for a plasterboard internal wall & had to find a makeshift solution. Advice... See more
Very happy with our purchase from this company. Floating mantel piece is beautiful. Packaging was excellent ( took a while to open) .The only thing I could say on the negative side was that with fitt... See more
Company details
Written by the company
Classy, stylish-looking wooden rustic furniture with a lifetime guarantee and 100% natural wax finish.
Contact info
Kemp House, 160 City Road, EC1V 2NX, London, United Kingdom
- 0203 151 2128
- sales@ashleymoorefurniture.com
- ashleymoorefurniture.com
Really pleased with purchase
Really pleased with purchase. Fast delivery and great communication.
Lovely shelf, excellent customer service
Lovely shelf, thought I might need it a darker shade, my wife spoke to A. M.
For some advice, they were fantastic, and so helpful. A big thank you from us.
The shelf and brackets look great on the wall. Very pleased.
I would highly recommend Ashley Moore and would absolutely buy from them again.
Great shelf, very helpful customer service
Ordered rustic kitchen shelf with brackets. Very pleased with it and looks great. I thought i might have chosen a shade to light in colouring and contacted A M to see if they could offer help with changing wax. Well, they were fantastic, extremely helpful. I would absolutely recommend them and I will definitely buy from them again.
Lovely quality of shelves and brackets…
Lovely quality of shelves and brackets were just what I wanted
Prompt service
Oak Mantelpiece
Very happy with our purchase from this company. Floating mantel piece is beautiful. Packaging was excellent ( took a while to open) .The only thing I could say on the negative side was that with fittings supplied the shelf would sit a little away from wall, easily remedied by a little counter sinking on wall.
All communication was spot on.
Where is my shelf !
Excellent service and delivery
Disappointed - not as advertised!
Disappointed!! I’ve been meaning to contact the team at Ashley Moore. I ordered a Rustic Floating Shelf 22cm deep, 5cm thick handcrafted using solid wood | Complete with fixings | Rustic Kitchen Shelves. What I received looked nothing like the Rustic shelf in the picture and is what I believe to be a new plank of pine, stained with a walnut stain!! I was expecting reclaimed wood and a rustic look and finish. Not impressed to be honest. A real shame as the shelf advertised was what I wanted.

Reply from Ashley Moore Furniture
We bought 3 dark oak coat racks
We bought 3 dark oak coat racks. They are all beautiful and look great fixed just to a brick wall. The service, quality and speed of delivery was excellent.
Nice product quick delivery
Excellent service
Excellent service, arrived within 3 days, so good I ordered another piece of furniture
Fabulous products
Fabulous products, fabulous customer care and service.
I would give 6 stars if possible.
Really happy with the service I…
Really happy with the service I received from Ashley Moore Furniture!
Really helpful and friendly customer service department and a great product at a great price!
Beautiful shelves and shipping was very…
Beautiful shelves and shipping was very quick! Thank you very much.
Happy Customer!
Super impressed from my first point of contact. I wanted some bespoke shelf sizes & was delighted that Ashley Moore could provide these where many other companies could not. Customer Service, delivery & packaging were all spot on - & the shelves are great quality & just what I wanted. Thanks!
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