Ashwood Homes Reviews 

71
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We had an excellent experience purchasing our new home with Ashwood Homes. From start to finish, the process was smooth, and Jo Sand was exceptional—patient, professional, and supportive throughou... See more

Rated 5 out of 5 stars

Bought in Kirton 8 months ago sales team nothing was too much trouble always email updates everything went really smoothly Ben the site foreman dealt with any iissues promptly nothing major occurre... See more

Rated 4 out of 5 stars

Second Ashwood home we have purchased as we are happy with Ashwood and like the estate we live on. Smooth process from reservation to completion. Kept in constant contact! Gavin and Adolfo have been a... See more

Rated 5 out of 5 stars

Now been in our new Ashwood home on Riverside Walk Surfleet a week and we’re not disappointed. We already feel at home even with packing boxes around us. Thanks to all. Karen C helping us with the... See more

Company replied

Company details

  1. Housing Development
  2. Construction Company

Written by the company

Welcome to Ashwood Homes


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

71 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(71)

8 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

6m Remedial appointment today

6m Remedial appointment today.
Only 2 small requests ( shows quality of build)!
Over the moon with the guy that came around.
Professional man, kind and courteous , his work was perfect.
Very happy indeed
Very many thanks

August 13, 2024
Unprompted review
Rated 5 out of 5 stars

Gavin was punctual

Gavin was punctual, friendly and very conscientious.
We were very impressed with his customer service & professionalism.
We would like to say also, many thanks to Lisa in Customer Care. Always polite and understanding.
Lynne & Jeff Wash

June 19, 2024
Unprompted review
Rated 5 out of 5 stars

I have lived in my home since October…

I have lived in my home since October 23 , I love it and it is value for money. I have just had my 6 month snag list completed by Adolpho who is such a lovely man and takes pride in his work so well done ashwood homes, and thank you to customer service.

May 30, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service as always

Excellent customer service as always
Gavin as cheerful as ever, bang on eight and rearing to go.
Such a talented trades, excellent job and attention to detail is second to none.
There will always be issues with new builds, but with Ashwood homes and gavin in tow they will always be dealt with speedily and to a very high standard.

May 20, 2024
Unprompted review
Rated 5 out of 5 stars

Kingsgate mews

A few teething problems when we first got the keys to our lovely home, but to be expected for a new build and now all resolved! Any other issues and snagging since has been professionally completed with care and attention by ether Gavin or Adolfo!
Now just waiting for the landscaping and remedial work to be fully completed around our phase!

May 23, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Snagging list sorted really quickly and professionally. Excellent customer service. The gentleman who came round was brilliant!

April 26, 2024
Unprompted review
Rated 5 out of 5 stars

We have been in our Ashwood homes house…

We have been in our Ashwood homes house at Donington for 2 years and it's been a fantastic experience , Ashwood homes snag man sorted a couple of jobs out today and what a nice fella,All sorted thank you,

March 15, 2024
Unprompted review
Ashwood Homes logo

Reply from Ashwood Homes

We are so pleased to hear this, thank you for taking the time to write to us with your feedback.

Rated 5 out of 5 stars

Now been in our new Ashwood home on Riverside Walk

Now been in our new Ashwood home on Riverside Walk Surfleet a week and we’re not disappointed. We already feel at home even with packing boxes around us.
Thanks to all. Karen C helping us with the initial buying process & Jo for her continuing attention. Chloe’s patience with all our changes and willingness to find workarounds.
The walks surrounding the development are great and Amber our dog is loving it.
Ian & Avril

March 7, 2024
Unprompted review
Ashwood Homes logo

Reply from Ashwood Homes

Thank you so much for your kind comments, wishing you every happiness in your new home!

Rated 5 out of 5 stars

Ashwood Homes 5 Star

Where do I begin we’ve had our home just under 2 years and it has been a fantastic experience. The ashwood homes team made the whole process from start to finish a breeze. The home itself is beautiful and we could t ask for anything more. Any questions or queries Iv had along the way have been dealt with in a very professional manner and any snags needed to be completed have been done so in good time with the work completed to a high standard I could not recommend Ashwood homes anymore.

January 22, 2024
Unprompted review
Rated 5 out of 5 stars

We could not be happier with Ashwood Homes!

We could not be happier with our home and how well Ashwood have looked after us!
Fast, efficient and always ready to help in any instance.
What a wonderful company!
The house we bought is beautiful and we are just thrilled!

January 17, 2024
Unprompted review
Ashwood Homes logo

Reply from Ashwood Homes

This is great to hear. We wish you many years of happiness in your new home, thank you for taking the time to send us some feedback.

Rated 5 out of 5 stars

Ashwood Homes - The Great

Cannot recommend Ashwood Homes enough. From the sales agent, to the site manager and everyone in between they are amazing. We’ve had minimal issues with our property, and customer care have always been great if we ever need them. Adolfo has been our repair handy man and he is amazing, so thorough, kind and helpful.
Thank you everyone

December 11, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you Adolfu..

Thank you Adolfu for the quick work on fixing all the 1 year defects! Very professional and friendly.
It's like brand new again.

December 8, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look