The processes was very structured with the calls and emails happening as described. Jonathan was very helpful and responsive to any follow up questions post the sessions or filling in the forms. It ta... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
JONATHAN WAS BRILLIANT. EXPLAINED EVERYTHING TO ME IN DETAIL AND WAS VERY FREINDLY YET PROFESSIONAL. MADE MY WILL MAKING EXPERIENCE SO EASY AND STRESS FREE
Purchased Mirror wills via Groupon. From start to finish, the service has been straightforward and professional. Jonathan P was excellent. Telephone consultation was stress free with everything explai... See more
We booked a telephone consultation with Emma Williams. She was very good at making things clear, putting us at ease and exploring options with her well informed advice. Follow up has been excellent as... See more
Company details
Information provided by various external sources
We are a leading provider of professional services, including Financial Services, Will Writing, and Estate Planning. Delivering integrated solutions to our clients’ issues.
Contact info
Victoria Road, SN1 3BU, Swindon, United Kingdom
- 01613270025
- enquiries@assurancefinancialsolutions.co.uk
- assurancefinancialsolutions.co.uk
4.9
Excellent
617 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service
Extremely nice person who talked me through my wishes for the will.
It took a month to be written up.
One small spelling mistake was corrected quickly.
All in all a good service.
September 26, 2023
Poor company
Wow, the reviews on Trustpilot are amazing for this company and it’s far from the experience I received. I made an initial enquiry and David called me immediately and we arranged a call for the next day. This was at the end of May. After a hard sell to put my house in trust I advised that I would stick to the basic will. From then it went downhill. I chased frequently and finally I got sent a form to complete. I completed this and I have never heard back from David. I chased and still no response. I have given up and gone with someone else and the will was with me within 2 weeks and done very professionally.
October 3, 2023
Unprompted review
Professional and informative
September 26, 2023
Will writing
Bought a voucher from groupon sent details and it was dealt with promptly even though I hadn’t realised the date had passed which was very kind of them. Will was done quickly and is in the post as we speak!
August 1, 2023
Reasonable price and great service
August 7, 2023
Great advice and excellent service
July 26, 2023
I do think it should be made easier for…
I do think it should be made easier for people of a certain age if we didn't have a son and Grandson to help us through it it would never have got done. Mr &Mrs Wilson.
July 30, 2023
A very competent company.
July 25, 2023
Excellent professional advice.
Excellent professional advice.
Would thoroughly recommend them to anyone as I will certainly be using them again in the future.
June 26, 2023
Purchased Mirror wills via Groupon
Purchased Mirror wills via Groupon. From start to finish, the service has been straightforward and professional. Jonathan P was excellent. Telephone consultation was stress free with everything explained in simple terms and there was no hard sell. We came away with a lot more knowledge and it’s reassuring to know that our wills are now up to date. Highly recommend this company.
June 19, 2023
Great service
Great service! Straightforward and simple process, very happy with outcome. Would highly recommend it!
May 30, 2023
Great service
I contacted them for my mum as she was wary of making a will.lnitial form was straight forward. A phonecall to mum via Claire was arranged. Mum spoke to Claire and clarification of what her wishes were. Other options were discussed but not pushed.Paid for a hard copy & was delivered within a week. Excellent service
June 2, 2023
Unprompted review
Excellent communication
Excellent communication, explained legal terms so we could understand, already recommended them to my parents
May 10, 2023
As I had a very simple will to complete…
As I had a very simple will to complete this was perfect fast and all sorted within a few weeks
April 27, 2023
Easy communication
April 24, 2023
Very good service
April 20, 2023
The whole experience from start to…
The whole experience from start to finish was straight forward and the lady I spoke to Clair was professional throughout and explained everything so clearly. Thank you
April 12, 2023
Very helpful
Staff was knowledgeable. explained everything in every day language so was easy to understand. She was patient and happy to answer all my questions
March 29, 2023
Excellent service
March 29, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.