Aston Hearing Services Reviews 

Have had several visits for up-to-date hearing test and new hearing aids. Very friendly and helpful service, always punctual. Would recommend.

Great advice. No pressure sales and friendly, caring staff. Thank you!

Staff excellent, treatment excellent, ambience excellent, no more to add- thank you everyone

I needed to visit unexpectedly as my hearing aid box didn't appear to be working properly. Both Kieran and Chloe were very helpful trying to investigate matters, not assisted by the fact that their own computer system was misbehaving! While I may end up needing to purchase a new box, I felt that my visit was well worth while.

Last year I suffered a very sudden, acute hearing loss. I had an emergency appointment with Jenny at Thame who told me I needed to be seen urgently at hospital. She wrote a very detailed referral letter and even took time to speak with a consultant to tell him I was being referred, along with a proposed treatment plan. Over time, some of my hearing returned, but not to an acceptable level which necessitated me having a hearing aid. I have had several appointments with Aston Hearing in Thame and the service and customer care I have received has been absolutely excellent. I now have an Oticon hearing aid which is not cheap, but is an excellent product which now means I can hear again to a good standard.
The service provided by all at Aston Hearing has been excellent, but I must make special mention of Hollie and Jenny (in particular) who guided me through the process. I can't thank them enough for their advice and guidance through what has been, at times, a worrying process.

Hollie made the experience so easy and relaxing. She was an absolute pleasure to talk to and made the process so easy. She took the time to explain everything clearly after too. Lovely to meet you Hollie.

I was finding I couldn’t either listen to music or play my violin whilst using my old hearing aids. Chloe took infinite trouble over several weekly visits to which I took my violin, subtly adjusting the new hearing aids until she solved the problem.

I went to the Thame clinic for a general hearing assessment and advice about tinnitus. I was seen by Hollie and was very impressed with her knowledge and thoroughness. She was very efficient and personable, and I learnt so much about hearing in general. The whole experience was a delight. I would highly recommend Aston Hearing.

I was nervous about needing hearing aids but I needn’t have worried because Aston Hearing made the whole experience comfortable and effective. My Audiologist, Hollie, was so competent and encouraging. She built up my confidence in using my aids and I feel I can always go to her for support. This friendly, efficient approach is true of all the staff at Aston. As soon as I went in through the door I knew I had come to the right place. Thank you.

Quick professional. Excellebt all round as before

Always helpful & pleasant.

Knowledgeable and understanding audiologist who performed tests professionally and gave a good summary of the results and what hearing aid options would be suitable.

I had an appointment for ear protection with James. The appointment was on time with being extremely professional and courteous at all times.

Thorough examination

Speedy appointment, good service.

It was exactly as I recall. On time and very helpful with advice as to how to improve my current hearing which is less than 100% effective at present. A most useful and helpful check.

Friendly, professional, very helpful.

Always helpful giving advice and guidance to ensure the best possible outcome.

I phoned Amersham branch yesterday morning as I had trouble replacing the filter on my hearing aid. I was told that I could come immediately and get my problem sorted . So a huge ‘thank you’ for such quick and highly professional care and sorting out the problem .

The staff dealing with blocked ear because of wax dealt with the problem very deftly and the receptionist was very helpful