Aston Hearing Services Reviews 

84
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff's exceptional professionalism, knowledge, and friendly demeanor, making interactions pleasant and reassuring. People frequently commend audiologists and receptionists for their helpfulness, efficiency, and caring approach, often noting clear explanations and feeling at ease. The service provided is widely regarded as excellent, with many appreciating the personalized and thorough attention during visits. Consumers are particularly impressed with the comprehensive care, from initial assessments to detailed explanations and follow-up support. Many express satisfaction with products like hearing aids and wax removal, noting significant improvements in their hearing and overall well-being. The overall experience is consistently described as five-star, leaving people well-informed and confident in the tailored solutions.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their professionalism, friendliness, and... See more

Service

Customers consistently report positive experiences with the service, describing it as excellent,... See more

Product

Consumers find the product to be ambiguous, with some reviewers highlighting the excellent quality of hearing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My hearing has been in the hands of Aston Hearing for some 12+ years from the early days of solely wax removal to hearing tests and eventually hearing aids. I stumbled upon them as they were conv... See more

Company replied

Rated 5 out of 5 stars

I was nervous about needing hearing aids but I needn’t have worried because Aston Hearing made the whole experience comfortable and effective. My Audiologist, Hollie, was so competent and encouraging.... See more

Company replied

Rated 5 out of 5 stars

I was passing the Thame branch and decided to pop in to enquire. The helpful lady at reception explained the service clearly and even checked my ears there and then to confirm I didn’t have a build-... See more

Company replied

Rated 5 out of 5 stars

There is always a certain amount of trepidation when going for something like a hearing test. I need not have worried, Chloe immediately put me at my ease and took me through the whole process in a b... See more

Company replied


Company details

  1. Audiologist
  2. Hearing Aid Repair Service
  3. Hearing Aid Store

Written by the company

Aston Hearing was established in 1989, and we are a family run, independent business that has, over the last 30 years grown organically to offer boutique audiology and hearing aid services from practices throughout the Chiltern’s in Bucks and Oxon. With decades of experience, working with the very latest in hearing aid technology and specialists in microsuction ear wax removal, we support people and their families with all their ear and hearing concerns, including a unique children’s hearing screening and advice service. We are proud that Aston Hearing is one of the most renowned and respected independent hearing consultancy’s in the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

84 reviews

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4.9

All reviews

(84)

34 reviews in the last 12 months

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Rated 5 out of 5 stars

I needed an urgent repair.

I needed an urgent repair on one of my hearing aids. I was seen without an appointment at Thame by Hollie and the problem was dealt with quickly, efficiently and in a very friendly manner. Many thanks, great customer service.

September 23, 2024
Unprompted review
Rated 5 out of 5 stars

Altogether a class act

All the members of the Aston HearingTeam at Amersham are friendly, caring and helpful. They communicate clearly, which is particularly important for ancient people like me. Communications across the team are speedy and competent, with online confirmation of appointments. Paula's expertise is excellent, making the acquiring of hearing aids a veru good experience, including the very professioal onward care. Altogether a class act.

September 13, 2024
Unprompted review
Show reviews in all languages. (84 reviews)

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