Atlas Ferries Reviews 

664
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 291 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online booking system is completely straightforward, incredibly smooth, and very easy to navigate from start to finish. Travelers consistently appreciate the very competitive prices, noting that they achieve substantial financial savings compared to booking trips directly through alternative providers. Consumers note that the staff members are exceptionally professional, friendly, patient, and courteous throughout all customer interactions and inquiries. Reviewers repeatedly mention the remarkably prompt response times when requesting quotes, asking general questions, or making necessary schedule adjustments to their travel arrangements. Many people state they would gladly use these reliable services again.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting fast, efficient communication,... See more

Booking process

Reviewers mention positive feedback about booking process, highlighting that it is simple, competitive, and... See more

Price

Clients share positive opinions on price, consistently highlighting very reasonable rates and substantial... See more

Staff

People report positive experiences with staff, highlighting extremely professional, polite, and helpful... See more

Response time

Users describe positive interactions with response time, frequently noting that people receive swift replies... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was given the information on Atlas ferries by an Airbnb that I booked with and got a cheaper price than booking directly with the ferry company. We booked a second trip with booking.com who were not... See more

Company replied

Rated 5 out of 5 stars

We travel to the Island alot to visit family but usually do the round trip in a day. This time we decided to make a weekend of it and booked chalet accommodation. The Atlas Ferry link was provide... See more

Company replied

Rated 5 out of 5 stars

Despite the original on line booking not being received, which we thought was down to the bank holiday weekend. Once I contacted Atlas by telephone to discuss the issue Matthew was extremely helpful a... See more

Company replied

Rated 5 out of 5 stars

Similar to most of the reviews, we booked our accommodation and the host sent the link for Atlas. Filled out a simple form for preferred sailings and the quote came back very quickly. Once paid the... See more

Company replied


Company details

  1. Ferry Service
  2. also in
  3. Travel Agency

Written by the company

Atlas Ferries assists visitors to the Isle of Wight with the very best in ferry booking. We have access to discounted travel as long as you are staying with a partner of Atlas. --------------------------------------------------- If you are not staying with one of accomodation partners please get in touch and we will try to assist by connecting your host to our partner service so we can offer you a discount. Tks


Contact info

5.0

Excellent

TrustScore 5 out of 5

664 reviews

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5.0

All reviews

(664)

277 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and prompt communication

Excellent service and prompt communication throughout the booking process. I would recommend Atlas to anyone looking to visit the Isle of Wight and we'll definitely use them again in the future.

March 14, 2026
Unprompted review
Atlas Ferries logo

Reply from Atlas Ferries

tks for your feedback. safe travels

Rated 5 out of 5 stars

Friendly and efficient service

I received the Atlas ferries link from the helpful owner of my holiday accommodation on the Isle of Wight.
I am very happy and impressed with the friendly, quick and efficient service received from Atlas ferries when enquiring about discounted ferry crossings.
Information was very clear, the payment link easy to use and a very good discount given. Thank you very much to all at Atlas ferries.

March 14, 2026
Unprompted review
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Reply from Atlas Ferries

tks for your review. I hope you have a great trip.

Rated 5 out of 5 stars

Very efficient and helpful service

I telephoned and the phone hardly rang before it was answered. I spoke with a lovely helpful lady called Karen. She took all my details down and was very efficient in emailing my quote and I am now all booked up to go on ferry. Very pleased indeed and will definitely use this service again. Thank you 😊

March 13, 2026
Unprompted review
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Reply from Atlas Ferries

I am delighted we were able to help. I hope you have a great trip.

Rated 5 out of 5 stars

Great communication - Easy to book.

Great communication, really easy to work with and book our ferry crossing, would thoroughly recommend them.

March 12, 2026
Unprompted review
Atlas Ferries logo

Reply from Atlas Ferries

Tks for the review. its always appreocated. Safe travels

Rated 5 out of 5 stars

Excellent and personalised service

Used them as part of our accommodation for some discounted ferry booking - very responsive and an excellent price, highly recommend nice to get some personal service these days.

March 11, 2026
Unprompted review
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Reply from Atlas Ferries

Just the wat it should be. I hope your trip is fun and safe.

Rated 5 out of 5 stars

A great company

Our rental accommodation recommended Atlas and I’m so glad they did. Atlas provided a very helpful, friendly and fast service and I made huge savings by booking with them. Thank you so much!

March 10, 2026
Unprompted review
Atlas Ferries logo

Reply from Atlas Ferries

Just the way it should be. Tks

Rated 5 out of 5 stars

Excellent service

Excellent service. Quick, easy, great communication and an excellent price.

March 9, 2026
Unprompted review
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Reply from Atlas Ferries

Tks. I hope you have a great trip.

Rated 5 out of 5 stars

Great service with a great company

No problems at all when communicating with Atlas Ferries. Very helpful and professional with a quick response time. Very good discount on ferry crossings. Have no hesitation when recommending to family and friends.

March 9, 2026
Unprompted review
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Reply from Atlas Ferries

Ths for feedback. Wishing you a great trip.

Rated 5 out of 5 stars

Quick response to my enquiry.

Quick response to my enquiry.
Offered options if my original time slots were not available.
Chris was very helpful.

March 6, 2026
Unprompted review
Atlas Ferries logo

Reply from Atlas Ferries

tks for your review. I hope you have a great trip

Rated 5 out of 5 stars

Happy client…

I am fortunate that I have found a company that has dealt with queries with speed and efficiency from both myself and guests of my holiday letting business who have enjoyed discounted tickets via Atlas Ferries.

March 6, 2026
Unprompted review
Atlas Ferries logo

Reply from Atlas Ferries

Im Delighted to hear you are so happy. Tks for the feedback.

Rated 5 out of 5 stars

Booking was simple

Booking was simple, answered any questions straight away.
Very efficient and friendly

March 4, 2026
Unprompted review
Atlas Ferries logo

Reply from Atlas Ferries

tks. Wishing you safe travels

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