Ever since they sold the company, forcing all customers to switch to Nord VPN there has been issue after issue, I can't connect to any vpn, I have to keep logging out then re-logging in but even that... See more
Company replied
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Ever since they sold the company, forcing all customers to switch to Nord VPN there has been issue after issue, I can't connect to any vpn, I have to keep logging out then re-logging in but even that... See more
Company replied
I had a frustrating internet connection issue and used the Chat help. I was assisted very quickly and efficiently by Emily — she helped me even after I had done all the research I could on the issue.... See more
I had a connection issue with one of the servers and asked for help. The response was swift and professional with "Webster" asking me to submit a screenshot and the logs. he/she also provided understa... See more
Excellent cost of 48 pounds for 3 years on a special offer. Unfortunately after trialling on firestick, Android and apple tablets (from Spain) on the 4 main UK channels, could only get BBC and Ch... See more
Company replied
Atlas VPN is a free virtual tool that changes your IP address and protects your connections. With our product, you'll be able to hide your online actions from anyone trying to peek at them – make it your ISP, a hacker, or the government. At the same time, you'll get safe and private access to geo-restricted content: from cheaper plane tickets to unlimited streaming content.
68 Jay Street Suite 612 Brooklyn, 11201, New York City, United States
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Keeps dropping out every hour.
Now can't get connected to server 3.6.2023

Reply from Atlas VPN
Support team was very responsive to all questions. Thanks to Webster!
Fast Response and Good Behavior. I liked Webster.
Webster was very helpful. He answered my question very quickly and made me comfortable using the service.
Good customer support. Any issues are solved right away. Thank you
Webster, one of their customer service reps, was quite helpful in answering all my questions about the VPN. He was patient and prompt with his replies.
Webster was friendly and answered my question immediately.
It's finally nice to see good customer service again.
Was unable to access shared external hard drive while running AtlasVPN. Received clear, step-by-step advice that worked.
Great, flexible VPN that will keep your tunnel secure on any platform - had a bit of trouble initially, but Monica solved my problem immediately! Excellent and elegant solution! Best service ever.
I could not connect to vpn , support was able to help, recommended!
Iv just deleted my negative review as was on live chat and the lady sorted my issue out . Thank you very much Emily
Great VPN that offers a wide choice of server. I just had a problem logging in one day and got great help from Poppy on customer support.
This VPN claims to support all operating systems (Linux, Windows and Mac) however in my experience it only works well on windows.
I installed this VPN on Linux, Windows and Mac, then on each device I went to whatismyip.com to find out if the VPN is actually working. On windows it works perfectly, however Linux and Mac is a completely different story.
The Linux version of the VPN doesn't even attempt to hide your actual IP address, and on Mac it was hit and miss which location it decided to show.
I had the premium version and tested standard, streaming, SafeSwap and MultiHop. None of which worked reliably outside of Windows.

Reply from Atlas VPN
Absolute rubbish VPN, it worked fine for 4 weeks for streaming UK TV and then ITVX picked it up, now all UK channels have picked up the fact I live in Spain. Their CS is appalling as apparently the streaming is a spin off from the security aspect they sell it for and cannot be taken for granted. They told me to try another server, there are only 2 sites offered in the UK, London & Manchester how many servers they have at each the would not say but as I can only click on one or the other I fail to see how i could try another server. The security site must be in doublt too as Sports Direct asked me if I wanted their Spanish website and so did Next UK. All in all a terrible experience that I will not be repeating.
Your ticket number is 153501.

Reply from Atlas VPN
Atlas are not a genuine company, they may have had a mickey mouse vpn in operation, , then they went on a major advertising campaign to attract new customers for which they have neither the bandwidth nor the quality of equipment to provide service to.

Reply from Atlas VPN
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