Ever since they sold the company, forcing all customers to switch to Nord VPN there has been issue after issue, I can't connect to any vpn, I have to keep logging out then re-logging in but even that... See more
Company replied
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Ever since they sold the company, forcing all customers to switch to Nord VPN there has been issue after issue, I can't connect to any vpn, I have to keep logging out then re-logging in but even that... See more
Company replied
I had a frustrating internet connection issue and used the Chat help. I was assisted very quickly and efficiently by Emily — she helped me even after I had done all the research I could on the issue.... See more
I had a connection issue with one of the servers and asked for help. The response was swift and professional with "Webster" asking me to submit a screenshot and the logs. he/she also provided understa... See more
Excellent cost of 48 pounds for 3 years on a special offer. Unfortunately after trialling on firestick, Android and apple tablets (from Spain) on the 4 main UK channels, could only get BBC and Ch... See more
Company replied
Atlas VPN is a free virtual tool that changes your IP address and protects your connections. With our product, you'll be able to hide your online actions from anyone trying to peek at them – make it your ISP, a hacker, or the government. At the same time, you'll get safe and private access to geo-restricted content: from cheaper plane tickets to unlimited streaming content.
68 Jay Street Suite 612 Brooklyn, 11201, New York City, United States
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Quick reply and very good help. The support knew just what to do.
Prompt and excellent customer service solved my problems!
Great app and great support when eventually something does go wrong.
All VPN's are the same, right? Well, NO. They are NOT. 2 things separate them and are REQUIRED by me choosing a quality VPN: 1. Simplicity, and 2. Response to my questions. Atlas has both. I am NOT a computer engineer. I just want it to work! But, when it doesn't (most of the time, it's my fault), I want answers QUICKLY. Atlas ticked both boxes for me. Thank you, Atlas.
very useful and kind people
they solved proplem about login
in very easy and fast way
Webster helped me through the problem with signing in well. It was easy for me but I don't know if it would be for someone else. Thank You.
was having issue logging in one of you customer support staff webster was extremely fast in responding and clear with instructions and had the issue solved in under 5 minutes thank you very much.
Poppy knew the right questions to ask. Thanks Poppy.
The customer support guy, Webster was very nice and helpful. The Atlas services and devices are great. I recommend this VPN service.
I had a problem with connecting to atlasVPN, and Webster helped me to figure out the issue quickly.
Webster helped me to get Atlas VPN working again in no time
Monica was extremely helpful and quick to answer my question. I will certainly recommend atlasVPN
This company is a scam! Don't buy any subscriptions from them. Their service does not work. I have zero internet when their vpn is activated on my devices. PLUS They don't refund!! Instead they try to keep you content with offers that make no sense. I paid with paypaI so I opened a case with PayPal in order to have them help me solve this issue. Atlas VPN now claims that my money is being blocked by PayPal and they cannot make a refund as long as PayPal is involved. Atlas VPN asks me to close my case with PayPal because only then are they able to make a refund. I contacted PayPal and they assure me that atlas vpn is not telling the truth, Atlas VPN can fully refund at any moment! Plus Paypal warned me that if I close my case with PayPal, I cannot reopen this case and PayPal will no longer be able to help me out, if Atlas VPN refuses to pay the refund in the end. And from reading all the reviews here, it is very clear they never issue a refund! ATLAS VPN IS A BIG SCAM!

Reply from Atlas VPN
Ottima scelta l'assistenza dell ATLAS VPN è ECCELLENTE ho trovato operatore ANNA molto interattiva e paziente.
Excellent choice the assistance of ATLAS VPN is EXCELLENT I found ANNA operator very interactive and patient
Responsiveness of the staff and staying with the issue till its resolution. Very professional
Poppy is one of the best support helpers I've ever had the pleaser of talking to and i really do mean that when i say it they/them deserver a raise and if not more as i said before 100/10 rating on them. better treat them right because they got a chance to make it anywhere with the type of charisma and amount of help they give once again Poppy is the goat and i wish them nothing but the best from here till the end of the world
Had a issue installing on my laptop. contact help line , Monica help loads now sorted. awesome service. would highly recommend
Fast and useful support. Thank you a lot Webster!
Do not use this vpn it is impossible to cancel your subscription manually you have to email them and even then they are slow at replying and do not cancel it when they say they do. I requested multiple refunds well within the 30 day money back guarantee and they offered me coupons instead of refunding I am so disappointed tried multiple vpns before this and have never experienced this kind of service.
Reply to atlas VPN:
my ticket ID is (152294).

Reply from Atlas VPN
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