ATL Automotive Car Rental Reviews 321

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent Customer service and support from Inderia, Josh and Richard in Mo-Bay. Highly recommend to anyone looking for an affordable, safe reliable vehicle to rent while overseas.

Rated 5 out of 5 stars

My rental experience with Enterprise was outstanding. During my rental, someone backed into the passenger front fender of the car while it was parked (hit and run). I called Enterprise to report the... See more

Rated 5 out of 5 stars

Spot on service top notch team members from Marsha.. Josh.. Oh shoots am in hot waters now the lovely lady who brought my contract from the back office she received me yesterday on returning the car... See more

Rated 5 out of 5 stars

Renting from ATL Automotive Car Rental was an awesome experience. The car was clean, performed as expected and there were absolutely no issues. The car (Kia Picanto) is also very good on fuel. It ha... See more

Company details

  1. Car Rental Agency

Information provided by various external sources

We proudly serve the journey of customers since November 2016 in Jamaica, representing world leading car rental brands: Alamo, Enterprise and National. We have Jamaica's newest fleet of Honda and Kia models, operating out of 4 locations in Kingston and Montego Bay. Our team members embrace "Hospitality as a lifestyle" as we take care of your car rental and mobility needs.


Contact info

5.0

Excellent

TrustScore 5 out of 5

321 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Being greeted with warm smiles and…

Being greeted with warm smiles and genuine determination to start off my vacation on a good footing was well received. Staff was courteous and friendly.Process was fast and efficient, questions answered promptly and courteously. The outdoor staff doing the vehicle delivery was knowledgeable, fast and friendly. This is what service is all about, knowing the product, selling it with a smile and professionalism. GREAT EXPERIENCE IN AND OUT. Absolutely money well spent.

January 23, 2020
Unprompted review
Rated 5 out of 5 stars

An awesome experience!!

Renting from ATL Automotive Car Rental was an awesome experience. The car was clean, performed as expected and there were absolutely no issues. The car (Kia Picanto) is also very good on fuel. It handles well and is a very smooth drive for a small car.
I'm not sure if it is possible but it might be worth considering a small desk at Sandals or Beaches Negril at which cars can be booked, picked up or dropped off.
Thank you for the experience and i will definitely be booking again.

January 21, 2020
Unprompted review
Rated 5 out of 5 stars

Car rental

Everyone onsite was professional and helpful, Andre and Keith was amazing keep doing a great job guys

January 18, 2020
Unprompted review
Rated 5 out of 5 stars

Great experience in Jamaica

I was fortunate enough to have Richardo at my service for pickup and drop off.  I must say he was extremely efficient, professional and friendly. Enterprise has a great team member who has the same qualities that I look for in an employee. 

Further, the vehicle I received was in great like new condition.

January 15, 2020
Unprompted review
Rated 5 out of 5 stars

First Time Renter

It was my first time renting with Enterprise Jamaica and it definitely won’t be my last. From booking the car, to picking up and dropping off the experience was excellent!
I can safely say that I was completely satisfied. The car performed well, it was clean, I truly enjoyed it. Personally I was never a fan of the Honda City but after having one for the weekend, I am now a fan.

January 14, 2020
Unprompted review
Rated 5 out of 5 stars

They’re The Best!

Enterprise really hooked us up for our first ever trip to Jamaica! They facilitated our last minute booking when our friend recommended that we use only them (thanks Londie!).

The process was smooth, the service was great and we we’re definitely pleased with everything! On our next trip, we’re definitely using Enterprise!

Thanks again, Guys!

January 7, 2020
Unprompted review
Rated 5 out of 5 stars

I have traveled with my extended family…

I have traveled with my extended family to Jamaica for the Christmas holidays for 35 years. I have rented a car in Montego Bay for at least two weeks every one of those years.

I generally look for the cheapest price, and have rented from all sorts of companies, many who I never heard of before. I have also rented from well known America based companies.

In years past I arrive at the rental company ready for a fight. Sometimes it is that the price has changed, or they don’t want to let me pass on the CWD insurance even though my credit card covers Jamaica.

This past Christmas I rented from Alamo. This was the best car rental in Jamaica experience that I have had. The pickup and return were both pleasant and fast. The people working for Jamaican Alamo were kind, friendly, and helpful. The car was great, clean and in good condition. The only surprises were all good ones, including a call from Alamo during the rental to check that everything was OK.

January 6, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look