From first contact Katie Roberts was professional from start to finish and kept me informed throughout the whole auction process. Everything was explained and no questions I had were too much troubl... See more
Company replied
Suite 204b, Second Floor, Studio 5-11, Millbay Road, PL1 3LF Plymouth, Devon, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
From first contact Katie Roberts was professional from start to finish and kept me informed throughout the whole auction process. Everything was explained and no questions I had were too much troubl... See more
Company replied
My house auction went incredibly smoothly, all thanks to Chris and the south west team! I'd highly recommend Auction House UK to anyone who needs their services. Great communication, total transpar... See more
Company replied
Highly recommend buying through Auction house! Chris has been amazing from start to finish and we couldn’t be more grateful for his support and advice throughout the whole process. Friendly, honest an... See more
Company replied
We were very happy with our experience of buying with Auction House South West. What enhanced the process was the help and guidance of Katie Roberts, she was super helpful at every stage of the proces... See more
Company replied
Auction House is the UK's largest residential property auction company, we sell more properties than any other auctioneer, with more locations and more auctions rooms than anyone else. If you are looking for your next redevelopment project, buy to let investment, commercial property, land for a self-build, or simply a bargain property, register today to start receiving property alerts to help with your search. If you have property to sell, why not speak to one of our team in your area to find out how Auction House can provide you with an easier way to sell locally, regionally or indeed nationally.
Suite 204b, Second Floor, Studio 5-11, Millbay Road, PL1 3LF, Plymouth, Devon, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Although I have purchased properties from Auction house, today was my first time selling through them.
Olivia & her team have been amazing from start to finish. Olivia’s communication has been very professional & prompt regarding any queries that I had, she explained the process from start to finish and guided me through it. The marketing made sure they gained the most interest they could to enable maximising the sale amount.
The team kept me up to date weekly regarding current interest on the lot which was for sale. I would highly recommend buying or selling through them.

Reply from Auction House UK - Auction House South West
Fantastic service from the team at Auction House from the initial contact through to the viewings and completion of the sale.

Reply from Auction House UK - Auction House South West
A very speedy process was required to get the property into auction before the budget was required. Very impressed with the service and a final bid considerably above reserve. Very happy

Reply from Auction House UK - Auction House South West
All the pressure of selling my property was taken away from me, Olivia was so supportive and caring, regarding my situation of losing my husband and the grief that I’m going through. Olivia is not only a true professional but a great person with a fabulous heart and I feel privileged to have her as a friend

Reply from Auction House UK - Auction House South West
Can’t thank the team at Auction House South West enough! The whole process was quick and easy. Thank you for helping me make the next step into property so easy!

Reply from Auction House UK - Auction House South West
THis was the first time buying at Auction, so I had lots of questions. At no point though did Auction House make me feel embarrassed for asking things, sometimes more than once.

Reply from Auction House UK - Auction House South West
This is the easiest and quickest way to buy property.
Olivia and her team in Plymouth are the best !
Look forward to more wins in the future.

Reply from Auction House UK - Auction House South West
I had never sold at auction before and Peter from the South West office was endlessly patient with my many questions. He was always at the end of the phone and I got the impression that he was equally available for prospective buyers. I also appreciated Priscilla's regular updates regarding viewings etc.
The whole process was handled very efficiently, thank you.

Reply from Auction House UK - Auction House South West
Auction House were flexible and accommodating, re-working their schedule to enable me to view a property the day before the auction. It was my first auction experience, but they made the process simple and easy to consume. From the auction itself to the post auction process following my successful bid.
As well as the good people, they make good use of technology. I was able to Download the legal pack via the website prior the the auction, The Online auction was frictionless, and App to validate Identity was simple to use.

Reply from Auction House UK - Auction House South West
Olivia could not have been more helpful and professional, we were kept up to date at all times and she always responded quickly to any questions.
The auction day was explained to us and on the day it all went well and was nice to have a follow-up call to make sure we were happy.

Reply from Auction House UK - Auction House South West
Olivia was excellent through the whole process. Olivia explained the end-end process and associated costs clearly and was easily contactable and responsive throughout the process. Watched the on-line auction as Olivia secured a good price for us. Olivia took stress out of the situation for us.

Reply from Auction House UK - Auction House South West
Absolutely incredible Auctioneer, brilliant team with a wealth of knowledge

Reply from Auction House UK - Auction House South West
Having just been a partner agent with Auction House South West, I was delighted with Olivia and Priscilla's work and the result for my client.
I would highly recommend Auction House South West if you are looking to sell a property in the region.

Reply from Auction House UK - Auction House South West
This was my first Auction purchase and it was a particularly complex situation due to a complete mess with the title of the property being sold.
Chris Mervyn worked with me on this and understood the situation once it was explained.
I couldn't have been more please to have secured the purchase and special thanks must go to Chris for his assistance throughout.

Reply from Auction House UK - Auction House South West
I could not have been more pleased with the professional yet friendly service I received from Auction House. There will always be problems with selling a house, and this house had more than it's fair share of problems and hiccups, but Auction House 'held my hand' throughout. Unbiased advice, unfailingly responding to calls and correspondence, personable staff - how many companies offer that these days?! I can't recommend Auction House SW too highly - thank you to you all.

Reply from Auction House UK - Auction House South West
Everything went as planned, without any surprises. The team responded very quickly and professionally every time when assistance was needed.

Reply from Auction House UK - Auction House South West
Chris was absolutely brilliant from the first viewing, through to completion. Super friendly, knowledgeable and helpful. It was my first auction and I couldn’t have felt any more supported. I would recommend Auction House SW to anyone, and Chris is a real credit to the company. Thanks so much and see you on the next one (fingers crossed!)

Reply from Auction House UK - Auction House South West
Fantastic company to do business with. Found them to be very friendly and knowledgeable and dealt with proceedings very professionally. Communications were brilliant throughout each stage of the process.
Well happy with service provided.

Reply from Auction House UK - Auction House South West
All round great service from beginning to end. Responsive, informative, and helpful with all enquiries.
I wouldn't hesitate to recommend them...

Reply from Auction House UK - Auction House South West
I deal with auctioneers across the country but Auction House's local knowledge really sets them apart.
I've dealt with Olivia previously and she was excellent on auction day, getting us a great result. Also, this time I had the pleasure of dealing with Chris Mervyn who was helpful, knowledgeable and understood our needs perfectly.
Thanks all and hoping for another good result in the next auction.

Reply from Auction House UK - Auction House South West
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.