Very efficient and skilled ear Wax Removal. Only downside was that the treatment room was next to reception and not sound proofed, making the hearing test a little difficult when receptionist was on... See more
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The audiologist, David, was excellent as ever, and the premises have been refurbished. The new receptionist booked me in for a check-up in April without checking the date with me, which I thought wa... See more
David, the audiologist, was excellent. He used Audika’s impressive computer equipment to fully analyse my hearing. He explained the process and results clearly and concisely. He was happy to answer al... See more
If only the whole world was Hidden Hearing Altrincham there would be no high blood pressure. Hearing checked no cost after being on nhs waiting list for months. why didn’t i go sooner. hearing A1. th... See more
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Hearing & Dementia
My father has used Hidden Hearing aids since 2018. The switch from NHS aids to these was a massive improvement. In 2021 he upgraded the aids & the current aids are far easier to charge, clean & maintain.
He receives 6 monthly hearing checks. My father has dementia and the Altrincham branch (Antony & Jo) are so patient and excellent at explaining how to use the aids.
Hidden Hearing great experience
Went for a free hearing test and it’s the best thing I’ve ever done. I’ve worn NHS hearing aids for years but these new ones are truly fantastic my hearing with HH hearing aids has improved greatly. Kia the audiologist was fantastic her follow up appointments where great
Hidden Hearing is a hidden gem…
The main thing that made the experience great was that I went from hardly being able to hear out of my right ear due to wax, to having my hearing back and a full hearing test to check that following the procedure my hearing was in good shape, all within a week. I had tried via Docs appointments, asking pharmacists etc for weeks beforehand. All three people I dealt with were really professional and friendly and the offices were smart and clean and welcoming. It was £70 well spent and I wouldn't now consider going anywhere else for help with my hearing,
I had a fantastic experience with…
I had a fantastic experience with Hidden Hearing. My new aids are fantastic and have made such a difference to me. The staff at Altrincham are always willing to go the extra mile and are so helpful. I have now gone to home visits which had been fantastic and I feel very confident recommending to my friends. Excellent service
Highly recommended
What lovely, friendly and efficient people. I popped in to make an appointment for wax removal and they fitted me in immediately. Gabriela was great. She explained everything fully and gave sound advice. Anthony checked the need for wax removal before I was committed to spending money, which was great customer service.
Highly recommended and I will definitely use them again.
No fuss
No fuss; very welcoming and friendly staff; felt well looked after at every step. Thanks!
Antony was welcoming
Antony was welcoming, reassuring and very helpful with his explanations about hearing loss. The tests were simple to understand and do. I was under no pressure whatsoever to go ahead with having the hearing aids it seems I need! I'm giving myself time to adjust to the thought.
Impressions for IEMs
Had some impressions taken for some in ear monitors at the Altrincham Branch. Super friendly and efficient. Would recommend.
I had ear wax removal procedure today…
I had ear wax removal procedure today carried out by Gabriela. Very professional, very effective, first class service. Highly recommended.
Full refund without any issue
My dad is 90 and tried Hidden Hearing, unfortunately they werent for him but the staff couldnt have been more helpful. Fabbiha visited a number of times trying to help him, she would often just wait outside for ages waiting for his carers to arrive, I feel she went above and beyond visiting him. In the end he decided that he didnt want them and Fabbiha arranged a full refund without quesiton. Jo was also very helpful trying to arrange appointments to help. I admit I was worried about the money he spent but shouldnt have as Fabbiha just organised it without my intervention
My new hearing aid
Just had a final visit from Hidden Hearing at my home. I would give them 10 out of 10 for service and quality. Alison Hurst was the Audiologist who visited me and fitted my hearing aid. I would certainly recommend Hidden Hearing to anyone wanting a hearing aid.
Excellent friendly service
Excellent friendly service, excellent explanation of the process and results of the tests. NO hard pressure sales and great hot chocolate.
Antony Moat at Hidden Hearing Altrincham
Antony Moat at Hidden Hearing Altrincham has been very helpful. The tests were good and the advice helpful. There were some fine tuning matters with the hearing aids that he dealt with very quickly. He was able to take into account my requirements as a musician. He also put me at ease and is very reassuring.
Wax removal at Altrincham branch…
I've visited the Altrincham branch twice in recent months, including a visit for wax removal, and found all the staff to be professional, friendly and welcoming. Everything went well and I've requested a reminder to visit annually to keep on top of things.
A pleasure to deal with...
Purchased my hearing aids in December from Antony at Altrincham. A very smooth and thorough process, with clear, appropriate explanations to myself and my wife. His quiet, gentle expertise shone through.
Had a couple of tweaks needed to my aids and appreciated the same day service, efficiently and courteously arranged by receptionist.
My thanks to all. I am very happy to recommend this branch of Hidden Hearing.
Excellent service Anthony was extremely…
Excellent service Anthony was extremely nice and very professional I would definitely recommend to go to him 😇
I have been Altrincham branch this morning and Mr Antony Moat was very helpful in whatever was wrong with my hearing aids .h 3…
I have been Altrincham branch 3 times .
And Anthony Moat has been very helpful and got me the right hearing aid .
And so has his ladie assistant.
It's a pleasure to go.
Mary Warburton
Great experience at the Altrincham…
Great experience at the Altrincham store. Lovely and helpful staff who made the whole visit seamless and comfortable.
Informative and helpful
Staff are very friendly and welcoming. Tests are undertaken and results explained in an informative and helpful manner. No pressure selling. It is clear the decisions are made by you after facts are explained.
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