Audika - Bedford Reviews 

134
TrustScore 4.5 out of 5

4.7

12 Castle Lane, MK40 3US BEDFORD, Bedfordshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Went for a free hearing test, as I’ve always felt I’ve got something up with my hearing. The lovely lady that helped me started by explaining how our ears work and what each test is and shows. And on... See more

Rated 5 out of 5 stars

My experience at hidden hearing was a pleasure. I was seen fairly quickly after walking in and had my ear wax removed within a few minutes. Very friendly professional and thorough throughout my treatm... See more

Rated 5 out of 5 stars

Maria and Rebecca are two lovely ladies and very friendly. I would highly recommend Hidden Hearing. I have been going for a long time now and have finally got my husband to agree to join me for hea... See more

Rated 5 out of 5 stars

James Freeston was a joy. Patient, unhurried, no hard sell, plenty of options, thorough exam and I could go on. This company is head and shoulders above the high street companies I've tried. Mum's... See more



Contact info

  • 12 Castle Lane, MK40 3US, BEDFORD, Bedfordshire, United Kingdom

  • 01234 221480

4.7

Excellent

TrustScore 4.5 out of 5

134 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(134)

5,082 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had my ear waxed removed by Sharon…

I had my ear waxed removed by Sharon who was very efficient, kind and caring. I then had a hearing test appointment with Lindsey, who was equally efficient and professional. A daunting experience made tolerable by the kindness of these two ladies. Thankyou.

November 14, 2022
Unprompted review
Rated 5 out of 5 stars

I can only thank you for testing my…

I can only thank you for testing my wife’s hearing and arranging an appointment at the ENAT at Bedford Hospital. Unfortunately it’s not until December 2023 which is a long while to wait and I do understand the pressure the NHS is under. I therefore would like your help to advise and obtain a hearing aide for her. She insists that her hearing is not bad the statistics proves otherwise. I understand that she’s entitled to a NHS hearing aid, is it possible for you to provide the correct items.

August 17, 2022
Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish, initially with Colin Laskey for a hearing assessment. He was friendly and very knowledgable but able to convey this is an easy-to-understand manner.

And then ear wax removal treatment with Sharon Richards who was super friendly, caring and persevered with the job (they were very blocked)! I am very appreciative to have my hearing back - it's a shock how loud everything is now(!)

Would definitely recommend using Hidden Hearing to anyone out there considering it.

October 10, 2022
Unprompted review
Rated 5 out of 5 stars

Great

Sharon was very kind and helpful. All ear wax removed - I would recommend

October 10, 2022
Unprompted review
Rated 5 out of 5 stars

Great Service & so Helpful. Dan Mclean my Hearing Aid Dispenser has

Great Service & so helpful.

Dan Mclean my Hearing Aid Dispenser has been very helpful, explaining all about the hearing aids, how to use them correctly and clarified any queries I had. Everything now is so much clearer, & brighter. I didnt realise I was missing so much. I never knew that flushing the toilet was like Niagra Falls!

August 25, 2022
Rated 5 out of 5 stars

First class service given by Hidden…

First class service given by Hidden Hearing in Bedford by Sharon Richards. Both my ears were completely blocked with a mix of skin and wax. The treatment was comfortable pain free and effective. I fully recommend this service

August 22, 2022
Unprompted review
Rated 5 out of 5 stars

Ear wax removal

I have been with Hidden Hearing for several years now for an annual check up on my hearing. At the last appointment it was suggested I should have the ear wax build up removed. Never having had this procedure before I was a bit apprehensive about this but the practitioner made me feel very comfortable and I can highly recommend to trust Hidden Hearing with looking after your ears. The service is excellent and the facilities very comfortable.

August 2, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Informative kind and gentle staff who explained the wax removal process clearly and carried out in very professional manner, would recommend

August 1, 2022
Unprompted review
Rated 5 out of 5 stars

What Customer Care should be like.

I had a very badly blocked ear, so i went to hidden hearing in Bedford and was seen by Wendy Green.
It turned out both ears were blocked. Wendy eventualy cleared the left ear. On trying to clear the right the wax was solid and the process was quiet pain ful at times.
Wendy kept asking if i aws okay, and she would stop. Being stubborn I said carry on,which she did. After a short while she said I am not doing any more for now, as itssnot fair on you. she made another appointment, and i had to put earoil in before. when I went bacy the ear was cleared in moments. and there was no question of paying for the re appointment.
This lady has so much empthy with her clients, she is kind, and very freindly. the whole experiance was first clas,mainly because of Wendys care. ThankYou

June 28, 2022
Unprompted review
Rated 5 out of 5 stars

Ear Wax removal

Today I accompanied my wife to Hidden Hearing in Bedford for ear wax removal. She was seen by. Sharon Richards who explained the procedure clearly and efficiently. Carried out the procedure very professionally and arranged a future appointment with the audiologist.

Mr for Mrs Songhurst

June 9, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent wax removal service

Used their wax removal service in Bedford was seen by Wendy Green, excellent service, showed me before/after image of ear canal and did a free audio test Now I can hear much better. Thank you.

March 7, 2022
Unprompted review
Rated 5 out of 5 stars

Another Five Star Review for Hidden Hearing

Excellent Service today from the Bedford branch of Hidden Hearing - Having put off going to a I had come to a point of no return with reoccuring infections and muffled hearing . I chose Hidden Hearing because of other peoples experiences and |I am so glad I did - From first point of contact with Maria who was both very informative and caring to the initial consultation ( it took two- thats how bad it was ! ) with Sharon I received excellent service. There was a high level of attention to detail both past history and currrent health history and hygiene was again five star - Sharons attention to detail was impressive and she kept me informed right the way through the procedures. This was backed up with visual evidence so I knew exactly what needed to be done and how it was to be carried out . Sharon checked throughout the procedure how I was feeling and ensured I was aware of what she was doing . I will without when necessary be returning to Hidden Hearing I cannot praise them highlly enough and am without reservation recommending them for a five star service.

February 17, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant service

I visited the clinic in Bedford this morning. I was treated by Wendy who fully explained the process and then carried it out with professional and effective care. Everything was fully explained and results were shown to me afterwards. Thank you so much! Just take care not to get muddled up between Castle Road and Castle Lane as I did!

February 14, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look