Went for a free hearing test, as I’ve always felt I’ve got something up with my hearing. The lovely lady that helped me started by explaining how our ears work and what each test is and shows. And on... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My experience at hidden hearing was a pleasure. I was seen fairly quickly after walking in and had my ear wax removed within a few minutes. Very friendly professional and thorough throughout my treatm... See more
Maria and Rebecca are two lovely ladies and very friendly. I would highly recommend Hidden Hearing. I have been going for a long time now and have finally got my husband to agree to join me for hea... See more
James Freeston was a joy. Patient, unhurried, no hard sell, plenty of options, thorough exam and I could go on. This company is head and shoulders above the high street companies I've tried. Mum's... See more
4.7
Excellent
134 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommended!
I have just had my final appointment with Wendy at Bedford who has been brilliant in sorting out my ears for me after an infection and wax build up. Micro suction isn't a particularly pleasant experience, but Wendy explained everything to me so I knew what to expect. She was kind, patient and very informative. Very impressed!
January 17, 2022
Unprompted review
A very prompt and efficient response to…
A very prompt and efficient response to the loss and replacement of my lost hearing aid. Thank you.
August 26, 2021
First class service, Bedford Office
First class service, delightful staff, couldn’t be better.
August 25, 2021
The staff were helpful
The staff were helpful, sorted my hearing aids out, as I was having problems. Social distancing and mask worn,
August 17, 2021
A quick and efficient service
I arrived on time and was seen on time by Wendy. She explained precisely what was to be done by her and about the follow-up sessions and answered all my questions fully. The procedure was quick and efficient and I was most pleased with everything.
Alan
August 10, 2021
Unprompted review
As always warmly welcomed and seen on…6 monthly check-up
As always warmly welcomed and seen on time Satisfied with check up as ever. Pleased that they are now offering de-waxing service
July 27, 2021
Still under restrictions from Covid-19…
Still under restrictions from Covid-19 so it was a bit stressful, but your staff as usual kept it low key and made everything smooth and right, thank you.
Keith Bass. Bedford.
July 27, 2021
I have been wearing hearing aids for…
I have been wearing hearing aids for over 40 years and am always encouraged when I have my 6 monthly review at hidden hearing. I would particularly like to thank Colin for his patience and encouragement these past few years as my hearing has deteriorated so much.
July 27, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.