Lovley staff. Made me and my mum very comfortable and listened to. Staff offered us a range of drinks, explained the procedure and we're very helpful. We would highly recommend.
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See what reviewers are saying
Lisa on reception was so helpful and is always so cheerful and friendly. She put new speakers in my Mum's hearing aids which meant my Mum could hear again, & then she called to say more slots were ava... See more
Receptionist was lovely and welcoming. The young lady who done the procedure on my son’s ears was very informative and professional. My son has autism and he felt very comfortable at all times. She ex... See more
Had my first ever hearing test. The lady on receiption was welcoming and helpful. Seen by Yejide who was really friendly and put me at ease. She talked me through everything, kept it light hearted,... See more
4.8
Excellent
96 reviews
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Lovley staff,
Lovley staff. Made me and my mum very comfortable and listened to. Staff offered us a range of drinks, explained the procedure and we're very helpful. We would highly recommend.
October 17, 2026
Professional friendly service
Communication prior to appointment was great. Everything was very professional especially the staff.
September 26, 2026
After being unable to complete removing…
After being unable to complete removing my earwax on my first visit, I was given a second appointment free of charge to complete the job.
August 21, 2026
Definitely Recommend
Had my first ever hearing test. The lady on receiption was welcoming and helpful. Seen by Yejide who was really friendly and put me at ease. She talked me through everything, kept it light hearted, and made the whole process easy.
Clean facility in good condition with really great people; I don't have anything to compare with but would definitely go back and would recommend.
August 14, 2026
Unprompted review
Well satisfied client.
Everything is explained very carefully and with patience. I never feel rushed and I feel confident that the aids I have give me as good hearing as I can expect. I know that I can get in touch if I have a problem. The staff are delightful.
July 24, 2026
May use AI-assist with repliesRead more
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Great professionally but IT problems…
Great professionally but IT problems which took ages to resolve.
July 28, 2026
Reply from Audika - Bexleyheath
We are so sorry for the delay during our merge of Hidden Hearing and Amplifon to Audika. We are pleased things are running smoother now and are very grateful to you for your patience.
Thank you again.
Kind regards,
Customer Services
Audika Hearing Care Ltd (UK)
0800 740 8796 / 01622 775191
contact@audika.co.uk
Great company
So friendly , helpful and great advice . Been using this company for few yrs now and they’ve always been excellent . Great after care too receptionist Lisa goes above and beyond .
July 24, 2026
Warmth of welcome
Warmth of welcome, time to explain things, amazing equipment and keeness to help achieve personal solutions not hard sell
June 23, 2026
Treated with respect and curtously as…
Treated with respect and curtously as always when visiting hidden hearing
June 10, 2026
Well informed and shared that clearly…
Well informed and shared that clearly and simply. Not ‘pushy’ in so far as recommendation for future hearing aid requirements but sensitive and laid out various options.
June 3, 2026
expert and friendly service
May 21, 2026
Everything about my hearing was…
Everything about my hearing was explained to me in a way the I could understand
May 13, 2026
I get on well with the audiologist I…
I get on well with the audiologist I see. She always makes me feel at ease with the hearing test and what needs doing. The staff are always welcoming and happy to help with anything.
April 28, 2026
just friendly and helpful service
April 23, 2026
The appointment was thorough
The appointment was thorough, the explanations easily intelligible and the product is great.
April 23, 2026
Thank you hidden hearing and all the…
Thank you hidden hearing and all the staff at the Bexleyheath branch Lisa the receptionist fabulous caring lady and the eyes and ears staff they were all polite caring and funny to fabulous service and looked after my mum with her Diementia to and treated her like a person
Thank you 👍👍
Mr Trevor lee
March 30, 2026
Friendly & reassuring .
March 27, 2026
Lovely lady conducted my tests
Lovely lady conducted my tests. Very helpful and informative. She was visiting from Brighton.
March 26, 2026
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