Audika - Bexleyheath Reviews 

89
TrustScore 5 out of 5

4.8

212-214 Broadway, BEXLEYHEATH, DA6 7BD KENT, Kent, GB


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Rated 5 out of 5 stars

So friendly , helpful and great advice . Been using this company for few yrs now and they’ve always been excellent . Great after care too receptionist Lisa goes above and beyond .

Rated 5 out of 5 stars

Receptionist was lovely and welcoming. The young lady who done the procedure on my son’s ears was very informative and professional. My son has autism and he felt very comfortable at all times. She ex... See more

Rated 5 out of 5 stars

Thank you hidden hearing and all the staff at the Bexleyheath branch Lisa the receptionist fabulous caring lady and the eyes and ears staff they were all polite caring and funny to fabulous servic... See more

Rated 4 out of 5 stars

I met the receptionist a very nice respectful lady. She was polite and friendly with me. I was attended to byYejide Aiyeola with warmth, and due diligence and professionalism. Ye jide treated me li... See more



Contact info

  • 212-214 Broadway, BEXLEYHEATH, DA6 7BD, KENT, Kent, United Kingdom

  • 020 81501 401

4.8

Excellent

TrustScore 5 out of 5

89 reviews

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4.8

All reviews

(89)

4,772 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick, easy and free hearing test. Great place.

As soon as you get there you are welcomed and made to feel relaxed. The test is quick and easy but most importantly they explain the test results so you understand especially if there are changes to the year before. I think this is one of the best places to go for your hearing test, very understanding and kind.

September 30, 2025
Rated 5 out of 5 stars

I've been with Hidden Hearing…

I've been with Hidden Hearing Bexleyheath for over two years now, with quite a few appointments. In this time, I can honestly say the standard of service has been very high. From the friendly welcome to the cheerful audiologist, I can only give a five-star rating.

April 22, 2025
Unprompted review
Audika - Bexleyheath logo

Reply from Audika - Bexleyheath

Thank you for giving our Bexleyheath team a 5* review and your kind words to support that.

We are pleased you have been experiencing a consistent level of very high service, friendly welcomes and cheerful professionals. Long may that continue.

Of course, as always, if we can do anything to help prior to your next appointment, please just let us know.

Kind Regards,

Customer Services
Hidden Hearing Ltd
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

Precessional and caring

My audiologist is absolutely amazing! I was 19 when I got told I needed a hearing aid and she’s so lovely and made me feel comfortable about it from the beginning! As a young person with a hearing aid I was worried about how I would be with one however she put me at ease and has always explained everything so well to make sure im okay! Couldn’t recommend enough!

January 14, 2025
Unprompted review
Audika - Bexleyheath logo

Reply from Audika - Bexleyheath

We are so pleased you felt looked after and cared for when you visited our lovely Hearing Aid Dispenser in the Bexleyheath clinic. It can be daunting going for healthcare appointments sometimes so we are pleased you've found the expert advice and support you need.

Of course, if we can do anything further to support you then please do let us know. Thank you very much for taking the time to leave us a review.

Kind Regards,

Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

Brilliant experience

Receptionist was lovely and welcoming. The young lady who done the procedure on my son’s ears was very informative and professional. My son has autism and he felt very comfortable at all times. She explained very well, asked him throughout if he felt ok and was very friendly. (Bexleyheath Branch )

February 5, 2025
Rated 5 out of 5 stars

Great care as always

As always Tasha was exceptionally professional and caring whilst removing the earwax. She checked that I was ok during the procedure. I can't ask for more.

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service!

My experience with Hidden Hearing - Bexleyheath was amazing from the very beginning. I appreciated the kind and friendly receptionist who scheduled my appointment. Yejide was the Audiologist that I saw, and she listened to my concerns attentively and educated me about the anatomy of the ear. Every step of the appointment was explained to me and I left feeling informed, happy and reassured with the outcome.

November 19, 2024

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