So friendly , helpful and great advice . Been using this company for few yrs now and they’ve always been excellent . Great after care too receptionist Lisa goes above and beyond .
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Receptionist was lovely and welcoming. The young lady who done the procedure on my son’s ears was very informative and professional. My son has autism and he felt very comfortable at all times. She ex... See more
Thank you hidden hearing and all the staff at the Bexleyheath branch Lisa the receptionist fabulous caring lady and the eyes and ears staff they were all polite caring and funny to fabulous servic... See more
I met the receptionist a very nice respectful lady. She was polite and friendly with me. I was attended to byYejide Aiyeola with warmth, and due diligence and professionalism. Ye jide treated me li... See more
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Great follow up treatment and full…
Great follow up treatment and full attention to details. Good communications with text and phone
Polite friendly cheerful staff
Quick, easy and free hearing test. Great place.
As soon as you get there you are welcomed and made to feel relaxed. The test is quick and easy but most importantly they explain the test results so you understand especially if there are changes to the year before. I think this is one of the best places to go for your hearing test, very understanding and kind.
More than 5 star Rating
Was a lovely experience. Could.have given more than 5 stars. I would recommend to everyone to go check them out.
We're really nice people.The lady I saw…
We're really nice people.The lady I saw was really lovely,really good at explaining everything.
The place was really nice clean & tidy.
May use AI-assist with repliesRead more
I've been with Hidden Hearing…
I've been with Hidden Hearing Bexleyheath for over two years now, with quite a few appointments. In this time, I can honestly say the standard of service has been very high. From the friendly welcome to the cheerful audiologist, I can only give a five-star rating.

Reply from Audika - Bexleyheath
Precessional and caring
My audiologist is absolutely amazing! I was 19 when I got told I needed a hearing aid and she’s so lovely and made me feel comfortable about it from the beginning! As a young person with a hearing aid I was worried about how I would be with one however she put me at ease and has always explained everything so well to make sure im okay! Couldn’t recommend enough!

Reply from Audika - Bexleyheath
I arrived early and was seen straight…
I arrived early and was seen straight away.
Friendly professional service.
Brilliant experience
Receptionist was lovely and welcoming. The young lady who done the procedure on my son’s ears was very informative and professional. My son has autism and he felt very comfortable at all times. She explained very well, asked him throughout if he felt ok and was very friendly. (Bexleyheath Branch )
Amazing from the second we walked in…
Amazing from the second we walked in the door very professional and great customer service. Would highly recommend.
Great care as always
As always Tasha was exceptionally professional and caring whilst removing the earwax. She checked that I was ok during the procedure. I can't ask for more.
Brilliant service!
My experience with Hidden Hearing - Bexleyheath was amazing from the very beginning. I appreciated the kind and friendly receptionist who scheduled my appointment. Yejide was the Audiologist that I saw, and she listened to my concerns attentively and educated me about the anatomy of the ear. Every step of the appointment was explained to me and I left feeling informed, happy and reassured with the outcome.
Very welcoming and very efficient
Very welcoming and very efficient. All dealt with in a friendly and efficient manner.
Engaging and entertaining
Very professional and friendly throughout my whole experience and learnt a lot more after having my appointment about my hearing than I did before.
From booking to reception to treatment…
From booking to reception to treatment at Bexleyheath all was excellent
Tasha explained everything as she worked through
Great service 🙂
Efficient, professional and friendly service
Excellent and very professional
Excellent service as always. Very pleasant staff. Well done 👍
I’ve always had problems with wax in my…
I’ve always had problems with wax in my ears but not any more. Went for a treatment at Hidden Hearing and was sorted in minutes. Absolutely painless , and totally efficient. Very impressed.
Good service and very welcome attitude…
Good service and very welcome attitude from all staff. Very informative 9f processes.
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