Hidden Hearing are absolutely fantastic. My partner and I visit Ros once or twice a year for a hearing test and wax removal. As keen scuba and free divers, ear health is really important to us, and Ro... See more
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Today’s visit to the ear care clinic exceeded all my expectations. A big thank you to the receptionist for finding an appointment so quickly — it truly meant a lot. And a very special thank you t... See more
First class experience. The whole process from the consultation, through to fitting my new hearing aids was excellent. Nothing was rushed and everything was explained to make sure I felt comfortable a... See more
I made an appointment with Roz in Westbourne for ear wax removal. Roz was amazing from start to finish. Her knowledge and expertise put me at ease and made what could be an uncomfortable situation a p... See more
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Very good and went into everything in…
Very good and went into everything in great detail.
I visited Hidden Hearing in Westbourne…
I visited Hidden Hearing in Westbourne because they are local to my area, and I had researched their company and read positive reviews. From the moment I arrived, I received a warm welcome and a reassuring consultation with Paul, the audiologist. He confirmed that I needed to wear hearing aids due to my significant hearing impairment.
Paul was very thorough and took the time to understand my needs, which helped me feel confident about wearing the aids. I have now been using them for two months, and it has made a remarkable difference in my life. I can genuinely enjoy social conversations and hear the TV without constantly adjusting the volume as I am deafening everyone else in the room!
Accepting that I needed hearing aids was challenging, as they represent a significant investment in my well-being. Nevertheless, I was prepared for this commitment. I've also returned for regular follow-ups to ensure the settings are correct. Victoria has been incredibly helpful, making sure I have all my questions answered before I leave.
I know I can return anytime if I encounter any issues. I am very pleased with the service I have received and the hearing aids, I would recommend visiting to get your hearing checked.
Was very impressed with meeting Mr…
Was very impressed with meeting Mr Richards at the Westbourne branch. He made a lot of sense about hearing aids.
Great appt with Roz
Had a really fantastic appointment with Roz! She explained everything super well, was absolutely lovely and then the ear cleaning was pretty chill and speedy too.
The company is very professional and…
The company is very professional and Roz treated me and my husband very well. Brilliant explanation off what was going to happen and what she was doing. Excellent service. Would definitely recommend to others
Friendly staff
Friendly staff. Explained my hearing loss in laymans terms so we understood. Quick follow up appointment booked. Excellent
First class experience
First class experience. The whole process from the consultation, through to fitting my new hearing aids was excellent. Nothing was rushed and everything was explained to make sure I felt comfortable and happy before I left the store. And a follow up appointment was made to make sure I had no issues and answer any questions. Can highly recommend.
If I could give them 6*s I would..
If I could give them 6*s I would... this has completely blown my mind. I came in almost deaf in one ear due to so much ear wax buildup and left with superhuman hearing. I WILL be going back regularly. Highly recommended!
Very friendly
Very friendly, comprehensive testing. Everything explained. Future treatment explained. Would certainly recommend to family and friends.
Just a very good visit all round
Just a very good visit all round, Sam on reception is very friendly and welcoming and my visit with Victoria was excellent.
Everybody was very helpful and a…
Everybody was very helpful and a pleasure to be wit.
Hidden Hearing Westbourne
This the second time I have bought hearing aids from this company. Very warm and friendly staff with a professional approach that give you great service.
Very professional
I visited Bournemouth on the 12th…
I visited Bournemouth on the 12th September. And found it interesting & useful. So far it has been good thank you. I’m still adjusting.
Pleasant reception and excellent
Pleasant reception and excellent, unhurried hearing examination and review from Paul followed by wax removal from one ear with his colleague. Just amazing to have my deteriorating hearing further improved. Costly, but impossible to put a price on restored quality of sensory life experience.
Roz is the best.
I made an appointment with Roz in Westbourne for ear wax removal. Roz was amazing from start to finish. Her knowledge and expertise put me at ease and made what could be an uncomfortable situation a pleasure. It was a quite a challenge and required two visits to get the job done but the professionalism demonstrated by Roz along with her friendly demeanor made me feel relaxed and comfortable. I have already recommended her services to others and will continue to do so. Well done Hidden hearing and thanks again to Roz for the wonderful service.
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