The service at the Shenfield Audika centre was excellent. I had my earwax removed 2 weeks ago, but as there was too much and some was too hard to remove I had to return for a second visit (at no extr... See more
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Kate was so kind, efficient and patient. She explained everything so easily and simply. I would recommend her to everyone, for the best possible experience.
Availed myself with the free hearing assessment! Ellen in the Brentwood office was very good explaining how and what she was doing. I will also add that the receptionist (can’t recall her name) was ve... See more
Amazing experience at Hidden Hearing, Shenfield. We were greeted warmly in reception, and an adjustment to our appointment was made with no issue. Could not have been nicer. Into the appointment and D... See more
4.9
Excellent
141 reviews
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Very caring, respectful, responsible, compassionate and competent
I had problems with my hearing aid and I was offered the best option possible to solve my issue
July 4, 2025
Patrick is always attentive
Patrick is always attentive, listens well and delivers a good service.
July 2, 2025
Ear wax removal
Ear wax removal
I visited Debbie the audiologist at Hidden Hearing in Brentwood who efficiently and effectively removed my ear wax and then carried out a hearing test. It was easy to book an appointment and the service provided was excellent.
May 13, 2025
Unprompted review
Very professional and thorough…
Very professional and thorough appointment. Debbie was very knowledgable, made the whole process very comfortable. I wasn’t expecting a free hearing test as well!
May 13, 2025
Unprompted review
I have no complaints with the treatment…
I have no complaints with the treatment given by Debbie. Ears felt so much better after the session and everything explained fully.
Totally recommend Hidden Hearing. Worth every penny!
May 9, 2025
Thorough hearing test,and bone hearing…
Thorough hearing test,and bone hearing test along with a new background noise test. Very pleased with service.
May 7, 2025
Very welcoming and informative staff
April 26, 2025
May use AI-assist with repliesRead more
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A transformational experience
A transformational experience. My hearing is notably better and that feeling of my ears/head being blocked up, gone.
Debbie’s bedside manner is particularly excellent.
April 15, 2025
Unprompted review
Reply from Audika - Brentwood
It's wonderful to read that so many of our teams have a great bedside manner - we know from personal experience that it can be difficult to find that sometimes so we really do try. Debbie leads the way in this and we are so pleased she transformed your day.
We look forward to seeing you at some point in the future.
Kind Regards,
Customer Services
Hidden Hearing Ltd
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk
First class
First class, professional service, always a pleasure dealing with Hidden Hearing
March 29, 2025
The Hearing Consultant explained…
The Hearing Consultant explained everything and put me at my ease. She was very gentle.
March 14, 2025
Nice place
Nice place
Nice people
Very willing to help
Parking outside is tricky even with a Blue Badge
March 6, 2025
Debbie was superb
Debbie was superb! Great service and after two appointments, all sorted!
February 19, 2025
Unprompted review
I was worried before I went but Debbie…
I was worried before I went but Debbie made it easy with her knowledge and patience Pat Chaplin
February 20, 2025
Unprompted review
A friendly professional service which…
A friendly professional service which reassured us about our hearing.
The plotted graph was really useful in showing that things remained ok.
Thanks
February 7, 2025
Fantastic experience
I had a great ear wax removal experience at Hidden Hearing with Debbie today. It was quick and easy to book online and Debbie made me feel really at ease, explaining everything as she went. I couldn’t believe how much wax had built up, especially as I’m in my early 30s. I would definitely encourage more young people to book as I feel so much clearer and better
January 30, 2025
Unprompted review
The hearing tester is very good and…
The hearing tester is very good and welcoming, he does not rush the tests and discussions. The aids are very good and can be adjusted for various situations, through ones phone now.
January 24, 2025
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